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By: guorongzhang | September 2, 2014

Jun 18th
I dropped my car at the J Simon parking lot. At that time, the paperwork and receipt was not done.

Jun 19th
I emailed Janice that I have dropped my car and I was expecting electronic receipt.
Janice replied me soon that the paperwork was competed and the shippment should be soon. Besides, she said,”We will provide you with updates while in transit”. The truth is, until today, I have never received even a word from you.

Jul 2nd
I called and realized my car was still in the parking lot in Toronto. The guy who answered the phone promised me the shippment would be made at the same day, Wednesday. I emailed Janice to complain this issue. There has been no response.

Jul 3rd
I still had no response from Janice for the whole day.
I called the company again and was told the car is still in the parking lot and should be delivered on the train on Friday.
I emailed Janice the second time about this issue.I had no answer from...



By: non-member | September 2, 2014

Me and my sister is looking for a sofa and Alvin come and show us all the sofa on display and he so patient,kind ,and friendly and we are able to choice the sofa that what we are looking for thanks for Alvin help and patient .

Employees mentioned in this review:

Luncheon In Honour Of Our Late Mother

By: non-member | September 2, 2014

The staff were exceptional. We had 15 extra people and they set up so quickly without fuss and professionally. They are so pleasant kind and helpful. The food was excellent. Only kudos could be heard by all the guests. We have used the hall and services before and will definitely use them and refer them to anyone

Thank you to all the staff

Stefa and family of Olya Konyk

I am very happy with the level of...

By: mijones | September 2, 2014

I just wanted to say thank you to the Upholstery cleaners that came to my home.
I called Carpet Cleaning service for my regular Upholstery Cleaning and was very impressed with the person they sent over.
He got to work right away, walked me through the process, and had no trouble answering my questions.

Since their visit I have noticed a...

By: sstewart | September 2, 2014

I recently had a duct cleaning performed by Canaduct and was really impressed.
The staff was very professional during the duct cleaning, they got the job done quickly, and seemed to be very knowledgeable.
Since their visit I have noticed a change in my home.

Thank you for all of the hard work.

The Experience Doesn't Get Any...

By: non-member | September 2, 2014

Our renovation project was fairly challenging involving quite a bit of time and requiring many different experts.

Both me and my wife agree that Raj from the Tile Shoppe was the best part of this entire renovation experience. He shared his expertise with us, positively challenged us on several key elements of the project that made us reconsider our options, and above all, gave us the best customer experience we've "ever" had.

Raj, thanks again. I look forward to continued interactions with you!


Tile Shoppe

Mississauga, ON

category: Tiles - Retailers

Mermaid pools and spas

By: Denlav | September 1, 2014

I recently purchased a hot tub from Mermaid pools. Phil Morneault provided me with outstanding service and was very knowledgeable about the various products in the store. His easy going manner and friendly approach made the purchase of this high value item much less stressful. Following the delivery of the hot tub Phil came to my home to install the spa cover easy lift and make sure I was comfortable with the functioning of the spa, the chemicals to use and the overall maintenance. My overall experience was excellent and I would recommend Mermaid Pools and Phil to family and friends.

Pleasant, exceptional service!

By: ekumo | September 1, 2014

I recently made a visit to Bad Boy to purchase a couch, and the service I received from Milanka was nothing but extraordinary! No questions were left unanswered, business was done swiftly, and professionally, all while remaining very sincere and friendly. During our encounter, I felt I was being treated more as an individual, rather than your every day potential sale candidate. She has definitely shown me that customer service can still be conducted on a personal, and meaningful basis. I would personally recommend Milanka to anyone looking for pleasant and helpful service when purchasing items from Bad Boy. Thank you for your time, Milanka!

Employees mentioned in this review:


By: anaconda | September 1, 2014

Warning!!!! This contractor not only does horrible work, When asked to fix his horrible work, he will tell you that you DONT have a warranty. Do not use this contractor for anything, he will shortly have numerous law suits pending and will soon be out of business as a result of them. John the owner has had numerous opportunities over more than a year to make right his poor workmanship. This company and its owner give honest contractors everywhere a bad name.

JMT Roof and Paint

New Westminster, BC

category: Painting - Contractors

Quinceañera! (sweet 15)

By: non-member | September 1, 2014

What an amazing night at Speranza hall! the venue, the food, the service, and the staff were without doubt excellent. there are not words to express our gratitude to Rodrigo Cugliari for making sure the night was perfect to the max. In my daughters wods she had an unforgetable and memorable experience,Id also like to thank Fernando Ciummelli for livening the party with music that made everyone dance. It was fantastic to see the youngest to the oldest up on the dancefloor enjoying the night. Once again thank you very much for everything. I would highly recommend Speranza to ANYONE having a special occasion.

Poor Install

By: garybroski | September 1, 2014

I ordered engineered flooring from Alberta Hardwood flooring. Gordon came out did the measuring, I told him to remove the baseboards and haul them away as I was putting new ones in and he provided a quote for all the work. Before the install I gave Gordon instructions for the installers to call me and I would meet them at the back when they got there so I could give them access to the condo building. It seems my instructions did not matter as the installers did not call me and I found them waiting out front.
They started the install and found they had to use leveling compound. I discussed this with Gordon and I asked what the extra cost would be and he said not too much and I told him I wanted the floor in and to proceed. A day later we discussed this again and Gordon said the installer used 25 bags of leveling compound and the cost would be an extra $2000 and I told him a $1000 was more reasonable. The installer started on July 15 a Tuesday and they were there on July...


Newly constructed porch railings and...

By: non-member | September 1, 2014

Gaudets team just finished our installation last week and we are very pleased with the materials and especially the quality of the work.

The railing system that Germain recommended to us was larger cross section than others had offered us. This was perfect due to the size of the porch and main pillars. As well, the system full enclosed everything so that no bugs or wasps could build nests. It is also incredibly strong and rigid

Most importantly the installation team were very careful and installed all the rails with exact cuts that look great. the guys were also quick to seek our input where choices needed to be made on the placement of various railing pieces.

We are very pleased with the work and the system.


Caplan's Appliances

By: Golfergolfer | September 1, 2014

I bought a cooktop, range hood fan, dishwasher, oven, microwave, washer and dryer...in my world, a lot of appliances at once. So far I've had 2 deliveries and 1 service call...and I have 1 more deliveries and 2 more services calls scheduled. So, if I'm lucky it will TAKE SIX (6!) calls to hopefully get functioning appliances, albeit with a fridge that's scratched and dented. And the customer service response to that - don't worry, it'll still work fine. Thanks. Far from exceptional customer service. And the customer service response to the SIX VISITS - we understand your frustration. Wow, thanks. Far from exceptional service.

Without question, a terrible experience

Amazing Experience--Highly Recommend

By: amanda30 | August 31, 2014

We were looking to buy the 5 major appliances for our first home. We had been searching for months at various retailers listening to salesmen try to sell us expensive items that we did not like. We decided to go to Bad Boy to continue our search. Sam Maaytah helped us. As soon as we meet Sam, we knew that this appointment would be much better than the other ones we've been to. Sam was kind, patient, honest, professional and knowledgeable. He listened to our needs and concerns. He was the ultimate salesman, because he wasn't just trying to sell us the most expensive item, to make the most commission he could, like so many of the competitors do; instead, he was selling us the items that met our needs. He did extensive research to find the particular washer and dryer we wanted. We stayed in the store past 9 p.m on Friday night. We told him that we needed to sleep on the decision. He promised he would call me on Saturday with a better price. Sure enough, promptly on Saturday...


Employees mentioned in this review:

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