I went in to the Fairweather at St Laurent Shopping Center today (Jan 27, 2012) to get an exchange or store credit on an item that I had received as a gift. I had a gift receipt and the unworn merchandise with tags attached. The salesperson at the counter did not know what to do, and had to go to the backroom for help. She came out and said I couldn't get any credit as I had to do it before Jan 8. The manager then came out and I said to her that the Jan 8 deadline is not stated on the receipt, but she said that all Christmas exchanges had to be done by Jan 8. Again I repeated myself and said then it should be stated on the receipt. She said the cashier should have told you. I’m a little confused....how would I know, when I’m not the once purchasing the item?? There was no time deadline indicated on my receipt whatsoever. She then raised her voice, and said she would call security. This is quite a pathetic effort of management in my opinion. She threw the receipt back at me, and said to go to the store that it was purchased at, and walked away. Unbelievable....I was in shock. I left the store, and contacted head office, and I'm still waiting for the District Manager to call me back. I will never shop at another Fairweather location ever again. I didn't usually mind their lack of service or poor quality of clothing, but this was definitely the icing on the cake.

I went in to the Fairweather at St Laurent Shopping Center in Ottawa today (Jan 27, 2012) to get an exchange or store credit on an item that I had received as a gift. I had a gift receipt and the unworn merchandise with tags attached. The salesperson at the counter did not know what to do, and had to go to the backroom for help. She came out and said I couldn't get any credit as I had to do it before Jan 8. The manager then came out and I said to her that the Jan 8 deadline it is not stated on the receipt, but she said that all Christmas exchanges had to be done by Jan 8. Again I repeated myself and said then it should be stated on the receipt. She said the cashier should have told you. I’m a little confused....how would I know, when I’m not the one purchasing the item?? There is no time deadline indicated on my receipt. She then raised her voice, and said she would call security. This is quite a pathetic effort of management. She threw the receipt back at me, and said to go to the store that it was purchased at, and walked away. Unbelievable....I was in shock. I left the store, and contacted head office, and I'm still waiting for the District Manager to call me back. I will never shop at any Fairweather location ever again. I usually didn't mind the lack of service or poor quality of clothing, and usually keep to myself when shopping, but this was definitely the icing on the cake.

I tried out the salon for the first time and was very happy with the results! It might not be anything fancy but found the staff very friendly and was very happy with my stylist. The color was exactly what I wanted and even though I was nervous about someone new cutting my hair was thrilled with the results! I highly recommend Charbel as he really knows what he is doing and knew how to work with curly hair. I will definitely be going back to him.

I've been looking at tail packs for my bike for a while and had pretty much decided that Kriega was the solution except that I couldn't be sure as no one had them locally. However, in the thread I started here about the bags I heard that Oakville Yamaha had them in stock... I've never heard of Oakville Yamaha.

I decided to ride out to check them out, but while pre-flighting the bike I noticed that the rear tire that I thought had a wee bit of life left in it, didn't. I rode to the shop anyway, having decided this would be the last ride on those tires.

Once at the shop (615 Third Line in Oakville, www.oakvilleyamaha.com) I found a super clean, well organized shop that had a lot of quality products in stock at what appeared to be very good prices. I met the owner, Elio, a very friendly guy who spent a bunch of time with me regarding the bags... but now my priority was tires. I decided to see what they could do the tires for but they didn't have the tires I had decided on in stock The parts guy, Carm, proved himself to be another solid customer service guy and was able to get pretty close to the delivered price from an online retailer for set that I was happy with (Pirelli Diablo Rosso Corsa). But I had planned on saving the install costs by installing the tires myself so I had hit a speed bump.

In the end, after the use of their computer to read some reviews and verify my knowledge of the tires I was now looking at, some refreshments and a lot of top notch customer service, Elio worked me a deal that saw me ride away on new rubber, installed, with a tail bag system strapped to the bike, all in, for just under what I could have had both items delivered for and then install the tires myself!

A big thumbs up to Elio, Carm and the tire guy (who's name I didn't get) for great pricing, quality stock and above all, fantastic customer service. I WILL be back!!

I found out this bakery at the Canada's Bridal Show. They had a good promotion for the selected wedding cake displayed for $399 including delivery and setup. Most of the cakes displayed had at least 3 tiers. It was quite chaotic to even get the deposit.

Two weeks after the purchase, my parents and I went to the store to taste the cake. It was another chaos at the store. There were so many people, we had to wait for 30 minutes before we were being served. The sale person of course asked if I want to "upgrade" my wedding cake to some other cakes they have. Once I said "no, I like the one I chose", her face turned black and disappeared. Another staff gave us cake to try and I had to hunt that lady (initially greet us) to place the details about my cake.

After the tasting, I tried to call them several times to make an appointment to pay for the cake. There was no answer and no return call even if I left several messages. Finally I got a hold of a person after Christmas (less than 1 month prior to my wedding), he said the store was under renovation. Well, that info should be clearly stated on the answering machine. When I asked to have the cake delivered at certain time to coordinate time with the venue. NOPE, the person on the other side of the phone said, well we'll delivery from 12-4pm and that cannot be changed regardless.

The taste of the cake is not too bad, at least it was moist enough for the bottom part served. The price was good compare to other bakery. Service, well don't expect them have excellent service. It's hard to get a hold of them and they are not following through with their service.

J'avais vu une robe sur le site web de Pronuptia et la photo ne donnait qu'une vue partielle de la robe, soit le corsage. Je suis donc allée dans cette boutique, pour savoir s'ils avaient la robe en question mais non, ils ne l'avaient pas. Et on me l'a fait savoir de façon TELLEMENT EFFRONTÉE, que j'ai presque fini par m'excuser d'avoir osé penser qu'ils avaient peut-être la robe en question. J'explique que j'aurais aimé voir d'autres photos de cette robe, alors la Dame-de-pique se met à chercher n'importe quoi n'importe comment dans des catalogues de 2010, alors que je lui répète qu'il s'agit de la collection "Bohème 2012". Je trouve moi-même la robe dans l'un de ses catalogues (un catalogue 2012) mais c'est la même photo que sur le site Web, sur laquelle on ne voit que la partie entre la taille et les épaules. Je le fais remarquer à la dame, comme pour "justifier" le fait que j'aie "osé" souhaiter en voir davantage. La Dame-de-Pique affirme haut et fort que le bas de la robe est comme ceci, de telle longueur, etc. Étonnée, je lui demande si elle a vue cette robe, manifestement, elle ne l'a pas vue. Alors de façon très exagérée, j'ai remercié de tout coeur la Dame-de-Pique-Effrontée-Pas-De-Rigueur de l'aide immense qu'elle m'avait apportée. NON MAIS C'EST QUOI SON PROBLÈME ?? ELLE NE VEUT PAS VENDRE ?? Avec une pareille face bête, des manières aussi cavalières et des critiques aussi négatives sur le WEB, ça m'étonne que cette boutique tienne encore la route. Pour ma part, c'est F*you Pronuptia.
MP

Job well done , thanks A-OK LOCKSMITHS !!!!!!

Devin was very friendly sales staff. Also, Tim was a big help from the finance department. Both were very accommodating and helpful. All of our requests were met. They were great to deal with. Thanks guys!

quality, service and products are awesome. like the people above said, this guy is super nice and they really do make AMAZING jerky. im proud to call myself a regular here. kabobs and smokies are great for the bbq from here too. go in and explore, you wont regret it. :)

I was very pleased with the way the salesman handled the purchase of my pre-owned Galant. He was honest professional and very helpful. I would recommend Bank Street Mitsubishi to my friends and family for their future car purchases. Overall they made it a wonderful car buying experience. Thank You!