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Rob's Village Conoco, Boulder Reviews (1)
By jannatyrer on
Jul 07, 2017
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On July 7, 2017 I made an appointment for an oil change, and was told if I came in at 7am, when they opened, they could get it done first thing. I was planning on waiting.
Sooo, I came in at 7, and was told the mechanics didn't come in until 8:30, and it would be about 1 1/2 hours after that my car would be finished.
I asked why I wasn't told that when I made the appointment.
The employee insisted he tells that automatically to everyone, got angry and asked me if I was calling him a liar.
I've been going to Rob for over 20 years, and this rude A-hole employee just lost Rob a customer.
Sooo, I came in at 7, and was told the mechanics didn't come in until 8:30, and it would be about 1 1/2 hours after that my car would be finished.
I asked why I wasn't told that when I made the appointment.
The employee insisted he tells that automatically to everyone, got angry and asked me if I was calling him a liar.
I've been going to Rob for over 20 years, and this rude A-hole employee just lost Rob a customer.
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