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Brown's Packing and Moving


1 reviews
Claim this business Last updated: Over a year ago
Listed in: Movers

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Brown's Packing and Moving Reviews (1)

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By chandyland1234 on Aug 01, 2016
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I would NOT ever recommend Dominic and this company! His crew put together a Backyard discovery Wooden play set for us and 1) built it all wrong, the picnic table is right beside the swing causing it and my daughters feet to bump into the talble 2) Left it too unsecure for my children to play on it by leaving out the main bolts on the MAIN beam, leaving out many many bolts and screws. Left many holes where the bolts should have went 3) threw away the box of "leftover' bolts and screws in our recycle bin!! We paid him $540 to do this now we will have to hire someone else to take most of it apart and build it back correctly. He hasn't returned any of my phone calls or text messages and hung up on me when he did answer. He is not professional and not to be trusted! Shame on you for leaving the play set so unsecure and risking the safety of my twin daughters! DO NOT HIRE HIM! I have many many pictures of his work if anyone cares to see!

Edited to respond to owner's comment:

First of all my name is not Tracy.
Second there were no missing pieces to the set. You NEVER informed me if any boards were missing. I told you if you needed any replacement bolts to please let me know and I would purchase them. (You never did) If you look at the photos and the picture of the box of bolts and screws left over that you THREW AWAY in my recycle bin....I highly doubt you were missing any pieces!! You did an awful job, leaving the playset wobbly and unsafe....not to mention backwards! You are a very unprofessional business owner who is out to take people's money. The pictures speak for themselves and I'm sure the courts will agree!
Comment by brownstruckingllc on Sep 08, 2016
I apologize Tracy that the item that we put together was not sufficient for you. I informed you prior that there was items missing and I would not be liable nor responsible, because the prior company that you hired started on the playset prior to us being hired. Against my better judgement (being your circumstances) I attempted to complete the task (even going to the supply store to purchases items). Our lines of communication are always open. Please feel free to contact me directly!
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