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Last updated: Over a year ago
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Kitchens
About Toronto Appliance Service Ltd.
Serving Mississauga, Greater Toronto Area and surrounding, TAS is established and respected appliance repair service company committed to prompt, professional and courteous service at a competitive pr Go to full description...
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Toronto Appliance Service Ltd., Mississauga Reviews (5)
Whirlpool sent TAS tech to fix our oven. Tech was an hour late and then damaged our hardwood floors pulling the oven to and from the wall. Damage was done on Feb 2 and I am still dealing with both companies to get the damage fixed. It is now April 5. DO NOT ever buy Whirlpool products OR use TAS to fix any of your appliances. They will damage your house and then NOT take responsibility for it.
They charge $88 bucks to come out there and then another $98 to do five minutes of work. Granted the dryer was fixed but a complete rip off. We had to argue the serviceman down to $120 which worked out to $135 after tax. All he did was open the back of the dryer and move the belt back into place. Called the company to negotiate a fairer price considering their service man was there for all of 10minutes (including negotiations). Told us they would report us as not paying for services to our credit company. HORRIBLE CUSTOMER SERVICE Stay far far away.
I too have had a bad experience with this company. I do not recommend them and I will be writing to kitchen aid with my recommendation that they discontinue using this company as an authorized service provider. My calls to Toronto Appliance Center have gone unanswered.
***DO NOT USE TORONTO APPLIANCE SERVICE***
We have an in wall microwave/oven combo (kitchenaid) unit where the microwave portion wasn't heating. Sounded like it was working properly but wouldn't heat anything. I did some research on the Internet and most results indicated that the magnatron was faulty so I mentioned it to the repair man. After he fiddled with the unit for about 3 hours, he ended up destroying the whole unit. Display board, inverter, main board and one other part was changed. More than a month has gone by and now they've concluded that the magnatron is faulty. Hmmm...it's not rocket science...just Google the problem. If the Bogden knew what he was doing in the first place, my micro would be working now...in time for the Holidays! NEVER, EVER USE THIS COMPANY EVEN IF WHIRLPOOL/KITCHENAID RECOMMENDS THEM. Ask Whirlpool to refer another company...TAS isn't the only one. KitchenAid customer service is good though...we complained to them and they're covering the costs.
We have an in wall microwave/oven combo (kitchenaid) unit where the microwave portion wasn't heating. Sounded like it was working properly but wouldn't heat anything. I did some research on the Internet and most results indicated that the magnatron was faulty so I mentioned it to the repair man. After he fiddled with the unit for about 3 hours, he ended up destroying the whole unit. Display board, inverter, main board and one other part was changed. More than a month has gone by and now they've concluded that the magnatron is faulty. Hmmm...it's not rocket science...just Google the problem. If the Bogden knew what he was doing in the first place, my micro would be working now...in time for the Holidays! NEVER, EVER USE THIS COMPANY EVEN IF WHIRLPOOL/KITCHENAID RECOMMENDS THEM. Ask Whirlpool to refer another company...TAS isn't the only one. KitchenAid customer service is good though...we complained to them and they're covering the costs.
Try service appliance people next time
Will do, THANKS!
Customer called complying that her microwave is not working and that there is no lights in the oven. When TAS tech came he found that light transformer is not working control board was dimmed. He ordered display board and light transformer. At this time the light was up and working and display was not dimmed anymore but microwave was still not operating so after repairing other issues that could be potentially effecting magnetron now was time to look and most expensive part. This part was checked before and noting indicated any problems with magnetron that is why we decided to repair other issues first. Finally we replaced magnetron and microwave is working fine. Customer was advised each time when we came to her house of these different issues. She knew very well that we might need more than one part to repair her oven so knowing of all the costs she called KitcheAid to complaint that such a new oven have so many issues and that she paid so match for it. Whirlpool ended up covering entire repair, customer did not pay for anything. This oven was only 2 years old and parts that we were replacing were not covered anymore. Customer would have to pay a lot of money for repair and that is why customer was frustrated. Customer received full satisfaction after Whirlpool covered entire repair.
An extremely hasty and poor diagnosis nearly resulted in me spending hundreds of dollars. After being dissatisfied, I got a 2nd opinion - turns out only a dirty sensor was to blame. I am now trying to get a refund on the botched diagnosis to no avail. They won't even return calls to discuss it. Do not use them - learn from others' mistakes.
Additional business details
Serving Mississauga, Greater Toronto Area and surrounding, TAS is established and respected appliance repair service company committed to prompt, professional and courteous service at a competitive price. Our staff service all major home appliances and are highly knowledgeable and experienced service technicians.