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Last updated: Over a year ago
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Renovations
About The Robinson Group
A master renovator has the power to shape our surroundings so that they enhance our lives. At the Robinson Group, we have made it our mission to surpass our clients' expectations. We feel privleged to Go to full description...
Contact information
416-960-8005
The Robinson Group, Toronto Reviews (1)
Our experience was extremely frustrating. Total lack of communication, ignored emails and missed promised delivery dates, subsequent to hire, (later acknowledged verbally and in writing by Owner) eroded our confidence and trust in the firm. We found their behavior insulting, forcing us to question their ability to execute our bathroom updates in a timely and professional manner and terminated our contract during the preliminary stage. Miraculously, days after termination they initiated dialogue, forwarded unsolicited plans and rough budget, created from stale input from us.
The firm wasted our time and their additional refusal to return all or a reasonable portion of our retainer forced us to pursue legal action.
The firm wasted our time and their additional refusal to return all or a reasonable portion of our retainer forced us to pursue legal action.
Additional business details
Email address:
edward@therobinsongroup.com
A master renovator has the power to shape our surroundings so that they enhance our lives. At the Robinson Group, we have made it our mission to surpass our clients' expectations. We feel privleged to have been invited into many fine homes to transform and create superlative living spaces. And even more privileged to have earned so many referrals from satisfied clients. In fact, over 90 percent of our renovation projects are referrals by satisfied clients.
In an environment in which attention to quality and detail are often overlooked, we know that our insistence on excellence has set us apart for over two decades and will continue to define us for years to come.