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Last updated: Over a year ago
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Furniture
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Furniture Palace, Scarborough Reviews (2)
I had to call police at this furniture store! Be aware of this furniture store! They would lie on pretty much everything. They promised to deliver my product within 4 days and supposed to call me to arrange a delivery, however I waited 15 days but didn't receive any communication . Then I went to the store and asked about my product. I had paid a deposit at the beginning. They said it would take another week! I said I want my money back since it would be 3 weeks to receive the product. They said they wont give any money back!
At one point the owner-manager Khan started to use M and F word and said leave my store now or I would beat you up! I was socked to hear what he said and never ever experienced this kind of behavior in any part of Canada. And Khan started to lie on free delivery and delivery date as well. At the end I was forced to call cop and they negotiated with the store to ensure my product pick up instead of free delivery! It was a horrible experience and I urge everyone to avoid 1125 Kennedy Road since all 5-6 furniture stores in the same building belong to same person - Khan !
At one point the owner-manager Khan started to use M and F word and said leave my store now or I would beat you up! I was socked to hear what he said and never ever experienced this kind of behavior in any part of Canada. And Khan started to lie on free delivery and delivery date as well. At the end I was forced to call cop and they negotiated with the store to ensure my product pick up instead of free delivery! It was a horrible experience and I urge everyone to avoid 1125 Kennedy Road since all 5-6 furniture stores in the same building belong to same person - Khan !
Your NO picture policy is pathetic. You just lost a sale with your attitude. I simply went down Kennedy Road to one of you competitors to a more friendly store and bought something similar! Good luck staying in business! It's about the customer experience not just Price!