Shout out to all that assisted in our recent purchase!! Sky, Bill, Melissa & Debra!!

We recently purchased our 2012 Sorento from 401 Dixie/Kia and were very pleased with the service. It is very stressfull purchasing a vehicle and they made the process very smooth and easy for us, we love our Sorento!!!!

In this day and age we are surrounded by service industries, however there are very few that have mastered the art of "true" service, great job at figuring this out guys!!

We will definitely be returning.....

Ciao,
Lina & Frank

I recently had a super experience at 401 DIxie Kia. I originally talked with Bill and then Jordan was my sales representative. What a professional! I felt like I was a genuine priority. He was very knowledgeable of the vehicle and all the services that Kia provides its customers. I did not feel pressured or unsure about anything and he had no problem answering ALL of my questions. He was very patient and even came in on a day off in order for me to pick up my car before the weekend. I truly feel like he went above and beyond my expectations of a sales representative. This is my second Kia vehicle, and with quality service and a quality product, I do not see myself in anything but a Kia product. Thank you for making my purchase a dream and not a nightmare.

A quick note on the service we received in our purchase of the 2012 Kia Optima Hybrid. Sales and financial staff were great; got the car quickly. Very professional, customer service oriented operation. I'd recommend the dealership to others. Keep up the good work.

The 401 Dixie Kia Dealership was a pleasure to do business with. Jordan was our Sales Representative and was very attentive and knowledgeable on the type of vehicle we were looking to buy.
Debra the General Manager came to greet us and offered her assistance on any issues or questions we had.
The customer service we received was excellent.
We have bought our previous car from 401 Dixie Kia and because of the exceptional service we returned to buy another vehicle - 2008 Pontiac Montana.
Thank you,

Leigh Cromwell and Mauricio Menezes

Hello Jordan,

I just wanted to take another moment here to say how very pleased we are with acquiring such a fine vehicle from you
and the TEAM at 401Dixie KIA. The purchase of our Volvo exceeds our expectations.

Your honest and transparent professionalism on the sale of our vehicle purchase was a pleasant change from our previous purchase experiences, including several shameful Volvo Dealers that shall remain nameless, but we, and they, know who they are.

You have made our purchase experience with you fluid and seamless and very efficient. You are a true model of what defines the words "CUSTOMERS FIRST" in providing excellent customer service to my wife Rachel & I during the past several days. Congratulations!

We can say this with whole heartiness as we have both worked in front line sales and marketing jobs where top notch customer service means everything to a business. You are a true asset to your employers and I wish you life-long career success with them.

We will be pleased to refer you as a dedicated, trustworthy and reliable source for friends, family, and colleagues should they require assistance with a future purchase new or used.

I look forward to working with you in the very near future for another purchase should we have the opportunity to acquire one more vehicle for our household.

Please continue with your model efforts there and inspire those around you to adopt such a great approach and delivery of customer service excellence we have experienced through you this week.

Best regards.


Warmly,

Robert MacGregor

Hello Jordan,

I just wanted to take another moment here to say how very pleased we are with acquiring such a fine vehicle from you
and the TEAM at 401Dixie KIA. The purchase of our Volvo exceeds our expectations.

Your honest and transparent professionalism on the sale of our vehicle purchase was a pleasant change from our previous purchase experiences, including several shameful Volvo Dealers that shall remain nameless, but we, and they, know who they are.

You have made our purchase experience with you fluid and seamless and very efficient. You are a true model of what defines the words CUSTOMERS FIRST in providing excellent customer service to my wife Rachel I during the past several days. Congratulations!

We can say this with whole heartiness as we have both worked in front line sales and marketing jobs where top notch customer service means everything to a business. You are a true asset to your employers and I wish you life-long career success with them.

We will be pleased to refer you as a dedicated, trustworthy and reliable source for friends, family, and colleagues should they require assistance with a future purchase new or used.

I look forward to working with you in the very near future for another purchase should we have the opportunity to acquire one more vehicle for our household.

Please continue with your model efforts there and inspire those around you to adopt such a great approach and delivery of customer service excellence we have experienced through you this week.

Best regards.


Warmly,

Robert MacGregor

As a first-time customer as 401 Dixie KIA, and a second time buyer of a KIA vehicle, I am confident in my choice of both vehicle, and dealership! Our experience of buying our new 2012 KIA Sorento at 401 Dixie KIA was the epitome of "stress-free". From start to finish our transaction was handled professionally, but also with a kindness and concern one would expect from a friend or close neighbor. As time was a big issue for us, we were extremely happy and relieved when the Manager, Debbie, personally expedited the purchasing process - over the phone! Our transaction was finalized in a matter of a few hours and a couple of quick phone calls. Picking up our vehicle was also extremely relaxed and friendly, and we know we will definitely be return customers! Many thanks to Debbie, and the entire 401 Dixie KIA team for the exemplary customer service and all of your efforts to satisfy our every need! (We LOVE our new Sorento!)
-Arlene S., Burlington, ON

Definitely the best experience i have ever had purchasing a vehicle, We all know how stressful it is buying a car and how tough it can be to haggle and negotiate.401 Dixie Kia definitely allowed this experience to be very comfortable and in fact...fun! The dealership manager helped us through every step. She definitely made us permanent 401 Dixie Kia customers!

Thanks A lot guys!! see you at our first service appointment!