FloForm Countertops

Our sales contact was awesome, the installers were wonderful and our counters are beautiful aside from 3 flaws we brought to their attention. Let's see if they repair the deficiencies or throw us under the rug. The manager was abrasive and belittling. Advising us our 12 year old kitchen appliance us outdated four times within 5 minutes he told us "he wasnt trying to be mean". He is not a PR type of person and should either take a mindfulness course and learn respect or not meet with clients at all if he want them to feel appreciated. oh ya, we've been advised by Trevor that seams located at the built in appliance are not called seams .... and so when they say no seams it doesnt mean no seams.

We hired this company in october 2015 to install new kitchen countertops and backsplash, the job was a disaster from day one, absolutely no communication from department to department, everytime we complained about a problem with the project they said they would look after it right away and never did, dozens of calls were always responded to with the same comment "oh !! Hasn't that been taken care of yet" the staff were courteous and promised to "get it taken care of right away" but nothing was done for weeks and months on end. Our sales rep came to see us 3 weeks ago with a nice quartz cutting board as a gift and once again i showed her all the poor finishing and she said they had a new manager and all the problems we experienced would never occur again, she took lots of pictures of our unfinished mess but as usual we have not heard a word from them and are now finishing the job with other contractors and our own work. DO NOT USE THIS COMPANY