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Agincourt Mazda

5500 Finch Avenue E , Scarborough, ON
18 reviews
Business claimed Last updated: Over a year ago
Listed in: Mazda Dealers
About Agincourt Mazda

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416-940-8850
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Agincourt Mazda, Scarborough Reviews (18)

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18 reviews
5 Star
13
4 Star
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3 Star
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2 Star
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1 Star
4
By Jan Olek on Aug 17, 2023
Guest Review
I paid a visit to Agincourt Mazda on August 16 and met Anthony. That wasn’t a good experience to me, he was not a nice person to deal with , he lied to me about the price of the car I was interested in, was aggressive and rude. I left the dealership disappointed and promised to never come back.
By OneSnowflakefriend on May 18, 2021
Verified by Google
I went to agincourt mazda to buy used 2016 Elentra GT Hatchback on Febuary 2020, because there was Korean Speaking Sales person was available for me and my family. And from the internet agincourt mazda was advertised that "All type of credit rating customers is okay and we could help you to buy a car for you". Even the general manager (Paul Chun) was Korean as well. I really thought that I am going to buy good quality used car from them but my hope completely collapsed as soon as I picked up my car. I would like to inform readers why you should avoid sincerely agincourt mazda.

my car roof rack make so much noise when I go over 50 Km on main road as well as on highway. Because I was told to test drive only inside the dealership from my Korean sales lady when I buy my car. I should have ask myself why? But I did not ask why I was only allowed to test drive inside dealership perimeter. I really upset that agincourt mazda try to hide the fact that my used car roof rack will make noise when I can able to test drive outside of dealership where I have to speed more than 50 KM.

ask why? And check carefully on anything they do in this agincourt mazda dealership externally like test drive and internally like in detail written purchasing agreement of how much they charge on different categories.

agincourt mazda gave me four winter tires which was wrapped with big white plastic bags when I purchase my used car from them. I was very happy that I do not have to buy my own. However, when I try to put them on my car in winter time, Costco tire department technician says they are all so bad condition including all rims rusted so much everywhere, so they can not put them on my car due to driver safety issues.

my used 2016 Elentra GT hatchback that I purchased from agincourt mazda, there was internal engine oil burning problem almost 1 L every 1500 KM, because after 4 month of driving this car, I got yellow engine light with strange burning small. I immediately went to local mechanic and confirm that there is internal engine oil burning problem with my car that I purchased with agincourt mazda. I emailed many times to get some help, but sadly Korean general manager (Paul Chun) only reply me with that "they can only make discount on labour and part if I am willing to repair my engine with agincourt mazda dealership".

check all of dealership obligations for customers when dealership sell the vehicle and what are some of rights of customers when customer purchased vehicle from registered deslership like agincourt mazda from (Ontario Motor Vehicle Industry Counsel). It states something like following that "dealership has responsibility to inform major problems of vehicle especially on major part such as engine". However, I was not informed about any problems regarding my car engine when I purchased it from agincourt mazda.

I did not check carefully my purchasing agreement in detailed before I signed it away. Because my original negotiation price with my used car sales manager (Hassam Ullah) was $10,000 dollars plus tax, but purchasing agreement states $10,388.00 plus tax. Moreover, I paid $666.69 PPSA (Personal Property and Security Act lets provincial governments charge a small annual fee to register a loan or a lease about $20 - $76 Max. difference by province) charge. I asked to OMVIC (Ontario Motor Vehicle Industry Councel) regarding this high charge and they found out that Agincourt Mazda intentionally added dealership admin. Fee of $599.00 inside the PPSA charge which they legally should not in order them to hide it from all of their customers including myself. *Admin. Fee is absolutely waivable.*

Four different personal experiences are absolutely the proof that you should truely avoid and I highly (DO NOT RECOMMEND AGINCOURT MAZDA DEALERSHIP) when you think about buying a new or used car from them. Also, I highly and strongly recommend to read the all the one star reviews and learn why customers are keep only giving one star reviews. I wish and hope and pray to Jesus Christ that other future customers will be careful!
By Nabz Hus on Feb 17, 2021
Verified by Google
Scammers .. Tried to scam my younger brother ! Please be aware when you purchase your car there. Lack of ownership ! When I exposed their scam then the blame game started between the sales guy and finance manager ! When both of them should have taken ownership for their mistakes. They were scamming for $1000. Pathetic ! They should be reported to OMVIC.. In future, please report them to OMVIC if they try to scam you ! PLEASE BE AWARE !
By Benjamin Romero Marsupial on Mar 16, 2018
Guest Review
Thank you very much, Justin Chen of Agincourt Mazda for the exceptional services you rendered to us when we got our new car very recently. This guy does really know what "Customer Service" is all about. His positive approach to customers like us makes him an asset to the company. On the hand, I thank also Heeral Shah for his highly commendable job.
I will surely recommend this team to our friends!!!
By effiepallotta on Jan 12, 2015
Verified by Email
Believe me when I say that you do NOT want to be dealing with Agincourt Mazda! I bought a used car from Jerry, the Pre-Owned Vehicle Sales Manager, and had nothing but problems with the vehicle from the day I brought it home. In fact it ended up needing a new engine. Jerry has no problem lying and does not care about his customers. From this experience I have learned to only buy your new or used car from dealerships who are members of the Automobile Protection Association... which Agincourt Mazda is not.
By Burgundy Cat on Dec 04, 2014
Guest Review
The service was excellent. Mario of the sales team gave and assured me all of my possible concerns! (He's fluent in my language too which was convenient!) Everyone was approachable even through mobile texting even after the sale. The deal was loooong but I really felt I got the best value for my first car. Edison was also really approachable, he gave me confidence on a number of decisions that I've made on my purchases (and he's funny too!).

At the end of the day, I'm really happy with the buy and I'm looking forward to enjoying my new car!

tip: do a test drive with Mario, he really shows you around the car and its neat features!
By flipballah21 on Oct 29, 2014
Verified by Email
My Volkswagen Jetta was dying on me and I had my eye on the Mazda CX-5 for awhile. We scheduled our test drive and when we came in Agincourt Mazda, we were met with the warm smile of Mario. From the start we found him very informative, pleasant to speak with, and trustworthy. Unlike other sales reps, we felt safe and felt no pressure at all when it came to deciding what we wanted with our vehicle. Everything was explained thoroughly and he went out of his way to make sure we understood all our options. Time and time again he went above and beyond his call of duty to make sure we got the "best bang for our buck". He has set the bar very high for other sales reps in the future and I personally feel safe referring my family and friends. It's simple! If you are purchasing a Mazda vehicle, ask for Mario! It was truly a pleasure dealing with him and my family and I thank him from the bottom of our hearts! Do yourself a favour and go with the best!
Comment by Raji on Oct 29, 2014
Thank you for choosing Agincourt Mazda for your vehicle purchase. It is our pleasure to assist you in finding your ideal vehicle.

We are glad to know that the service provided by Mario Laron was above your expectations and you felt the need to share your experience with others.

The highest honor is from you! Thanks again for selecting Agincourt Mazda!
Comment by effiepallotta on Jan 11, 2015
I think they sold me your dying VW Jetta! Believe me when I say that you do NOT want to be dealing with Agincourt Mazda! I bought a used car from Jerry, the Pre-Owned Vehicle Sales Manager, and had nothing but problems with the vehicle from the day I brought it home. In fact it ended up needing a new engine. Jerry has no problem lying and does not care about his customers. From this experience I have learned to only buy your new or used car from dealerships who are members of the Automobile Protection Association... which Agincourt Mazda is not.
By Amethyst Siamese-Cat on Sep 05, 2014
Guest Review
Just a note of thanks to a great Mazda team on our new purchase, especially Mario Laron who made us feel very comfortable from the start, was very helful, answered all our questions and made sure we got a great deal! And he was very friendly and fun to deal with! Thanks Mario! Also a thank you to Chris, the business manager, who was very helpful in fully explaining all the financial and coverage details. Thank you guys,
Jim, Didi and family
By Cerulean Hedgehog on Aug 01, 2014
Guest Review
been treated first class all the way between edison and mario they make you feel welcome and at ease they do put the customer first... anybody comes in ask for either of these gentlemen...
By Bazaar Chinchilla on Jul 26, 2014
Guest Review
I was looking to buy a new car. My old Honda Accord has served me well for 13 yrs and needs to be retired. My family has always been with Honda. First, a Honda Accord for my husband, then a Honda Odyssey for the family, next another Honda Accord and then another Honda CRV. However, this time, I wanted something different, something sleek and sporty and something like the new 2014 Honda Civic or better. I had my eye on the zoom zoom zoom car being advertised on television. I thought we would check it out. First, we went to the Mazda Dealership at Lawrence/Birchmount in Scarborough since it was closer to where we lived. When we got there, no salesman approached us. Even when we were browsing around to check out the Mazda 3 Hatchback, not a single person came to even ask if we needed any help. I thought, even if I was desperate for a car,I wouldn't give this place my business. Before going to this dealership, we already had test driven and signed up to lease a 2014 Honda Civic with no obligations to buy till a few days later ( it was actually 15 days guarantee). Finally, as a last resort, seeing my frustration, my husband said maybe we should check out the Mazda Agincourt(Markham/Finch). As soon as we walked in,Mario Laron, immediately approached us and introduced himself. He asked what we were looking to buy. I asked what the price was of the Mazda 3 Hatchback. I remember him responding "That's it? You just want to know the price? Why don't you test drive it first and see how you like it?" I thought "Now, that's customer service and that's a salesman that's going to earn big commissions!" My husband and I didn't look like the type of people who would be buying a car that day but Mario knows what sales was all about. He knows his customers and he knows his cars. He acknowledged what we didn't like with the new model and he explained why it was done as such. He focused on the strength of the car and the details. He was thorough. At the end of the day, he sold as the Mazda 3 Hatchback! AND we were happy. So, if you're shopping around for a Mazda car, look for Mario Laron at this dealership.
Comment by Edison on Oct 22, 2014
Thank you for choosing Agincourt Mazda for your vehicle purchase. It is our pleasure to assist you in finding your ideal vehicle.

We are glad to know that the service provided by Mario Laron was above your expectations and you felt the need to share your experience with others.

The highest honor is from you! Thanks agian for selecting Agincourt Mazda!
By Rose Mammoth on Jul 25, 2014
Guest Review
I'm a new graduate buying my first vehicle. From the moment we walked in Mario received us immediately and gave us a tour of the Mazda3. He took control of the vehicle in the first half of the test drive to show off the vehicle's performance and handling.

I was a bit overwhelmed at the feeling of the first vehicle purchase but Mario, Henry, and Edison guided us through the process and negotiated a deal for the vehicle.

Many thanks to all for a hospitable first time buyer's experience!
Comment by Edison on Oct 22, 2014
Thank you for choosing Agincourt Mazda for your vehicle purchase. It is our pleasure to assist you in finding your ideal vehicle.

We are really happy to know that you have a good experience in our dealership. Thanks to our sales consultant, we reached our goal- the satisfaction of our customers.

The highest honor is from you! Thanks again for selecting Agincourt Mazda!
By Chocolate Sea-slug on Jul 25, 2014
Guest Review
We just pick-up our new CX-5 from Agincourt Mazda this afternoon. What a great feeling that Mr.Mario Laron indeed help us to make our dream come true. He was really professional and nice from day one up to the point we took our SUV.

We also thank Mr. Michael Chong and Jerry Chua who gave us a piece of mind and assurance that indeed we got a very good deal on this vehicle.

Surely, I promised Mario Laron that i will recommend him to my friends and Agincourt Mazda as a whole.
By Yellow Wolf on Jul 25, 2014
Guest Review
I just pick-up our new CX-5 from Agincourt Mazda this afternoon. Mr. Mario Laron did a wonderful job to make our dream come true. He was really nice, professional, and helpful from the day we visited the dealership up to the point we took the SUV. Special thanks to Mr. Jerry Chua and Mr. Michael Chong who gave us another piece of mind that indeed we had a very good deal in this car.

I will highly recommend Mr. Mario Laron to my friends and especially Agincourt Mazda as the best dealership in Scarborough.
By Carmine Vulture on Jul 25, 2014
Guest Review
We had a great purchase experience at this dealership and will definately return to it in the future and also recommend it to our friends. The staff were amazing and very helpful, and got us a great deal for our trade in plus our purchase. We would like to especially thank Mr.Mario Laron, Jerry, Michael and Heeral who guided us through the whole process and made our purchasing experience a memorable one.
By Coral Sea-lion on Jul 17, 2014
Guest Review
Whenever I call Ashley to book my service appointment I am always greeted with a smiling welcoming voice over the phone.
My appointments are always accurately booked and when I arrive for my service I am always greeted with the same welcoming, smiling face.
I also leave with the same smiling goodbye, as if my business is really appreciated.
This is excellent customer service.
Keep up the good work!
By Ryan43 on Jul 07, 2014
Verified by Email
I bought Mazda 3 certified used car, and everything were delivered as promised. I strongly would recommend Agincourt Mazda to everybody.
I went to other dealers. Even I went to Mazda at Yonge street, which I was so disappointed that I changed my mind not to get Mazda at all.
I was looking for a used car across Finch and Markham,and I noticed Agincourt Mazda and went in to see. I was treated so nice that I wanted to go there again and make a deal. Especially I would like to thank Mr. Mario Laron, he helped me from 1st step to final to get my car. I appreciate what he has done to make it peace of mind with my first car. Also I would like to thank Edison Minoza, Jerry Chua and Christian Capa.
By Coquelicot Mammal on Jul 05, 2014
Guest Review
I bought Mazda 3 certified used car, and everything were delivered as promised. I strongly would recommend Agincourt Mazda to everybody. I went to other dealers. Even I went to Mazda at Yonge street, which I was so disappointed that I changed my mind not to get Mazda at all.
But When I came across Agincourt Mazda, I was treated so nice that I wanted to go there again and make a deal. Especially I would like to thank Mr. Mario Laron, he helped me from 1st step to final to get my car. I appreciate what he has done to make it peace of mind with my first car. Also I would like to thank Edison Minoza, Jerry Chua and Christian Capa.
By Azure Puffin on Nov 28, 2013
Guest Review
Has a great experience when buying my new car from Agincourt Mazda. From the sales staff to the management to the finance office, everything went smoothly and they came through with all the promises that they made. I would highly recommend this dealership.
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Additional business details

Email address: y_lu@agincourtmazda.com
We appreciate you taking the time today to visit our Agincourt Mazda website. Our goal is to give you an informative tour of our Mazda line up and Agincourt Mazda's Pre-Owned inventory, as well as allow you to conveniently schedule a vehicle service appointment, or apply for financing on your next purchase.

Here at Agincourt Mazda, we have devoted ourselves to helping and serving our customers and community to the best of our ability. We believe the vehicles we offer and the service we provide are of the highest standards. Through our knowledgeable and courteous Sales Consultants, we will assist you in finding the ideal vehicle for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

For any questions you may have feel free to contact our friendly sales staff, simply click on Contact Us. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Toronto, Ontario, the staff at Agincourt Mazda will help you find the Mazda vehicle you want. At Agincourt Mazda we offer great selections of New Mazda vehicles, along with well-maintained used cars by the top manufacturers standards. Come on in and take a test drive! Our sales staff will help you find that new Mazda or quality used car that you have been searching for.

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