We rent tents on an annual basis and we have had a wide range of experiences; the worst being when the tent didn't even show up. That is what brought us to these people. They weren't the cheapest, but we got our tent when we were supposed to. The installers were persoanable and presentable young men (and women) and they did what they said they would do. We could not have been happier and will rent from this company from now on. Well done!