Dropped off my car for tune up and have it taken thru air care. Get call that my car is burning ALTTLE oil now. ...go down to take look AND FIND OUT THEY blew UP MY MOTOR while in there shop. Had to tow to another shop on flat deck. Mark and the old man NEVER do there work on time and charge you big round numbers.
Brought in a SLK230 with a window problem....he ordered a $280.00 part, was charged for it, but it was never ordered, never was called either way. Window fixed itself, no refund as of yet.
I the meantime, my roof got stuck dow, asked him if he could fix it or would I have to take it to Mercedes....he said of course he could fix it....after 1.5 weeks he managed to get the roof up, but locked in only one side, as he broke the other bracket. Also since then the interior lights do not work and there is a scratch on the roof. Any phone calls are answered with "I will call you back".....STAY AWAY !!!!
I was advised Adria was a honest family run east side business, I soon learned that reccomendation proved incorrect. Adria worked on a vehicle of mine and I feel I was treated like a sucker. As I'm no mechanic any explanation was trusted, however it turned out I was raked over the coals and was stung with bills worth more than the value of the vehicle. It took over a month to locate a part and any work failed within a month of repair. Parts that were replaced previously seemed to be required to be replaced again. Attempting to bring to their attention any request to correct resulted in foul words and no assistance. I would never bring a vehicle to this shoddy shop nor recommend them to anyone. BEWARE!
I've taken my cars to Mark often over the years and at first was quite pleased with the work and his charismatic demeanour. It's a father son business and comes across very preofessional and legit. Over the years, however, the service has gotten increasingly worse. He gets very short and tries to walk away when discussing problems and refuses to quote the costs of repairs he insists are necessary -- all the while stating that he doesn't know until he investigates further -- and charges for the diagnosis.
This compounded recently when I blew an exhaust valve in my engine and he spent 2.5 hours working on it, put a bunch of parts in and then decided he didn't know exactly what was wrong. All the while without calling me.
The result: I drove it off of his lot in the same condition I brought it there with a new set of $60 spark plugs (I don't even know where you get plugs that expensive!) some other parts, the results of a compression test, a short moody statement that he still didn't know exactly what was broken and a $260 bill.
I took it to another mechanic because he couldn't tell me what the repairs would cost and was charging through the nose to look at it.
I took it to Yoshi motors down on Clark, in 15 minutes he knew what was wrong, didn't charge me, laughed at the $60 plugs, gave me a quote, and then called me a couple of hours later when the quote changed. Professional.
I have dealt with this father-son business over ten years, on three different car that I've owned. They offer excellent service, with the precision and quality that matches the European cars that are their specialty. If you need a new auto mechanic, give Mark or Anton a call.