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Advantage Ford Sales Ltd.


12800 Macleod Trail SE
CalgaryAB
T2J 7E5
Advantage Ford is the largest retail Ford store in Calgary, the #1 Mustang dealer in Canada for the last 5 years, and the #1 dealer of Ford SVTs

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Advantage, or rather DisAdvantage Ford, don't have any commitment to quality or customer service. This has got to be the WORST dealership ever! Bought a BRAND NEW Shelby GT 500 from DisAdvantage a few years ago, ever since then the warranty work wasn't carried out as promised over the 8 or more visits to get the work done. They always LIED about parts not being there blah blah blah. Items they said they would do at the time of sale weren't carried out either, consistent damage has been done by them to the car (scratches to body, damage to 3 wheels, torn off decalls) for which I have had to ARGUE with them to have resolved and even then they have only offered to resolve one of those three issues. The WHEELS are still damaged and so is the bodywork, they are offering to repair the wheels which INVALIDATES the warranty on the car according to FORD CANADA - how's that fair?! Repeatedly tried to contact him regarding issues with the car, he never responds. The general manager's email to me said "....we treat your car better than anyone elses..." really?? So first he's saying they treat peoples cars differently based on value (I assume) then he's saying that I should consider myself lucky that all this damage caused by them is less than they do to other customers cars??? Not very clever. I have pictures and emails to prove everything I am saying, currently lodging a complaint with the BBB about them (as you know they are in bed with businesses so there's another argument there!), then taking Advantage to court with all the evidence I have. Rest assured Advantage, you have not been forgotten.


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Real good, my salesman marc did all he could to make a deal. I am a former car sales rep and I really liked his style and professionalism. He was very good at keeping me informed and feeling comfortable, I live in winnipeg but I do enjoy buying for advantage or woodridge ford in Calgary.


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QUALITY May 9, 2012

Sam was very knowledgeable, I will reccommend him to my coworkers and friends outstanding job keep up the good work.


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The experiance was quite positive, I would recommend this dealership to friends and colleagues. I'm happy I decided to give Ford another chance after having an aweful experience at Maclin.


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1 - 4 of 4

Additional Business Details

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SERVICE AREAS:

    Calgary    

SERVICES

Sales Leasing Service
Body Shop Oil Changes Muffler & Exhaust Systems
Electrical Services Alignment Brakes
Steering & Suspension Preventative Maintenance Tires
Engine Diagnostics Mechanical Repairs Emission Testing
Motor Vehicle Safety Inspection Transmission Services Air Conditioning/Heating
Rustproofing Other  

BUSINESS DESCRIPTION

Advantage Ford continues to be recognized for its exceptional service, having been named #1 in Customer Satisfaction for 2010 out of the 26 dealerships that make up Ford’s Western Region. Additionally, Advantage Ford has won the President’s Award – the most prestigious award offered by Ford – several times over the last 15 years. The President’s Award is granted on the basis of sales volume and customer service – attributes in which Advantage Ford is a leader.

12800 Macleod Trail SE


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