Well in the past 10 years I have renovated 2 trailers & built 2 homes. The trailers & one of the new homes I used gienow windows. AWESOME product! Built another home a year ago & was told by my local building centre that All Weather Windows was the same quality as Gienow, energy efficient & cheaper than Gienow. What an idiot I was. This is my first winter in my new home & the bottoms of all my vinyl sliders have about 3 cm of ice ON THE INSIDE & can feel a cold draft all the time. Technician from all weather windows came out & said it was due to high humidty. Hmmmm interesting seeing as how I have a wood/electric furnace & even by his own testing Im sitting at 14% when at these outside temperatures of -39 15% & below is acceptible. Never had this problem when I used Gienow......AND All Weather keeps talking about humidity in the home & condensation. Well for crying out loud....condensation is not ICE!!! All the windows have ice in the same location no matter what floor they are on. And.....hmmmm......cant tell me why there is cold air blowing through the bottom of the window except to say its caused by convection & that is normal. EXCUSE ME......if thats normal then why in the last 10 years when I used Gienow windows that never happened???????? Unbelievable. STAY AWAY FROM ALL WEATHER WINDOWS! Pretty bad when my home is not even a year old & Im spending money this summer to replace them with Gienow windows so I know next winter I wont have ice issues & I will be kept toatsy warm!

We had a front entry door with two matching side window panels installed yesterday. If I had it to do over, I would choose a different company and my reasons are as follows:

1. The door had damage caused by strapping being pulled too tight, and I have no idea how that will be fixed so it won't show once we paint it the final color.

2. The one side panel has the decorative molding installed crooked (from the factory).

3. The gap in the door and the frame is allowing wind to come through.

4. Various dings, chips and dents are present here and there on the door and panels and will require filling and sanding.

5. The privacy rating of the three glass panels were rated a 8 out of nine, with nine being the most private. Now, this was the biggest shock for us when the door and side panels went up because in our opinion it should be rated a four and not an eight.

We are NOT pleased with all weather windows.

A Tech came out to our house for another issue (window replacement - wrong tinting - came out 4 times to replace it then finally got it right) and confirmed for us that our Single Hung (Vertical Unit) was leaking from within the window unit and that it was a warranty issue. After sending pictures and advising them of what the Tech told us, they wanted to charge us $184 to look at the window again. The clerk setting up the appointment said that they would replace the glass if it was leaking. I advised that it was not coming from the glass, that it was coming from the interior, plastic, pvc structure. She was not willing to provide further information on how they would fix that or the cost, that the Tech would let us know. Sorry, but we are not interested in forking out money if you do not have any idea how much it will cost. We do not have any confidence in the after service of All Weather Windows.

I too am an unhappy customer of All Weather Windows and Doors. We had to have 6 windows replaced on the back of our house due to hail damage. They came out and measured, then again and then a third time. We reviewed the estimate, signed it and when they came to install the windows in July they installed 4 of the 6 (ground was wet for the uppermost windows and they were concerned about safety - fair enough). During installation my husband pointed out to the installer that the two windows in the bathroom were the incorrect style. The installer agreed but they went in anyways!
Three months later we are still trying to get the correct windows put into the bathroom and the other two windows installed (the ground has been dry for long periods throughout the summer!). I had to remove all the blinds myself and will have to install them on the new windows. The installer removed the moulding around the windows and when it was replaced on the windows it was damaged. We are still sitting without window coverings. We are not getting any response from All Weather Windows staff to resolve the issues other than that contract is closed (how can it be closed when they haven't finished the work????). I would highly recommend going elsewhere to get your windows and doors!

I am very unhappy customer of All Weather Windows and Doors. The service people who come out to install their products are very nice but only do what All Weather Windows and Doors say to do. 15 years ago this company was exceptional in it's product and service but in 2011 I find this company to be substandard. I recently had my doors replaced by them. They had to remove the screen doors to put their product on...then when asked to put the screen doors back on they said they can't touch them because of warranty. This makes absolutely no sense (they touch them to take them off impacting warranty but won't put them back on). As well, their service has to be done in two steps - meaning two appointment times where you are waiting for the door to be put on. Be sure to get everything in writing from the company before you choose them as your supplier of choice.

My mother made an appointment over the phone to have someone come and look at the windows they installed a few years prior.
Unfortunately, the appointment couldn't be kept, so my mother cancelled the appointment.
All Weather Windows had already charged her credit card for the appointment. It has now been 5-6 weeks since that charge...and has yet to be reimbursed.
They told me that they can charge prior to services rendered, because of the contract signed.
The problem with that?? A simple appointment was made over the phone...and they instantly charged her. NOTHING was signed. They argued that they were right, and seemed to have very little regard for my concerns.

Do not trust this company.

In October of 2009 All Weather Windows installed 5 new large windows in my house. Within 3-4 months I noticed that there was excessive ice build up(3 inches) on the inside of all windows. I did not have a humidifier in the house and the previous 30 year old windows did not have any condensation or ice build up issues. I contacted All Weather Windows and informed them of the issues and of my concerns. Over a year passed and no one from their company contacted me or ever came over to address my concerns or issues. I finally had to take All Weather Windows to small claims court citing "improper installation or defects in the product they supplied". In the mediated agreement I had to pay an independant inspector $200.00 to inspect the windows with their "Head Customer Service Representative" overseeing the inspection. This was the only time in 16 months that onyone from All Weather Windows even stepped foot in my house. The inspectors report clearly stated that the windows were installed without being levelled, shimmed or sealed properly. He specifically said that all windows needed to be "removed and installed properly so as to not ultimately fail over time and to perform properly". Even with this report clearly stating that All Weather Window had done almost nothing correctly when installing the windows, the company's position was that they supplied and installed the windows properly. I am currently moving forward with my claim in civil court as All Weather Windows has renegged on the mediated agreement. They have refused to abide by the agreement and correct the issues they created and resolve the problem. They are a company that does not stand behind their product or installation and are woefully inept with producing and installing said products. Their quarantees mean nothing and the only thing they are concerned about is getting your money and then leaving you high and dry. I would highly suggest you use any other company to provide and install your new windows and stay far far away from this company.

I had my house built by Nuvista homes 3three years ago,they use allweather windows and doors as their supplier. Since then every year the windows and doors get really bad condensation, some windows fill the bottom sill and then leak over down the walls and into the floors, causing who knows what damage. The out swing garden door does not close properly and my skylights are leaking,causing water stains as well as rotting drywall in the corners.I have for the past two years had snow blow in my attic,melting and water staining my knockdown ceiling,the drywall has been wet several times and is now buckling. I am not a happy camper with either company,please forward any comments if you have experienced any such thing with these companies.

I ordered 7 windows (supply and install) in late July, 2010. They were installed 12-14 September. It is now October 20th and the work has not been completed. Extremely poor service. Extremely poor communication.

all weather recently changed all my windows and doors in my Calgary home and did a great job. Their installers were awesome and they treated my home as if it were their own

Recently had four windows and a door installed. Paint was chipped off around all of the windows when the old molding was removed, and the new molding around the front door is an inch shorter than the old molding. All Weather Windows did not fix their defects, rather gave us a $100 credit card. Now I get to spend 20 hrs fixing up their mistakes. Your choice if you want to do business with a company that finishes a job like that.

installed exterior doors about a year and a half ago. The doors continue to worp time and time again. I am now on my third door wich is worped again on my side entrance. I am on my second door wich is also warped on my front entrance. These are all weather windows and doors products installed not even 2 years ago. Do not waste your money with there junk.

All weather windows replaced 7 windows and one sliding door in our home in Calgary in July 2008. In December, 2008 2 windows cracked during a cold snap. All Weather Windows will not replace the windows, offer a discount or off any other incentive to have the windows replaced by them. The previous windows were in our home for more than 20 years and did not crack during the winter. Additionally, the salesperson would have nothing to do with us after the windows were sold, and the drywall was severley damaged during installation. I would strongly suggest ANY other company.

R. Kelley
Calgary, AB