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Auto Villa


7469 Edmonds Street
BurnabyBC
V3N1B3
I bought a 1999 corolla from them. after 1 month , the steering wheel started to turn left itself. After 2 months, three bearings had been worn out and i spend $1235 to fix them. However the sales didnt mention anything about it when i bought my car!

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2.8

11 reviews

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    Jay Shadob did not disclose to me the car has a rebuilt status. He simply checked the box on the paper, which I noticed after driving home.
    In the transfer form he did the same thing and never tell me about the status.
    I called next morning and demanded to return the car, but he started to yell at me that it was my fault. I told him that by law he is supposed to disclose it to the buyers, but he still didn't want to take the car back.
    In a little bit I found another person with the same experience. We are considering legal actions.


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    my budget was $4000 to buy a second hand car, so looked at about 10 different dealerships, but I was only offered junks until I found Auto Villa. the sales man John offered me a beautiful 2002 Mazda protege5 with all brand new tires and brand new breaks.
    It works great no problems with the car. I highly recommend this place to anyone.


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    The positive reviews seem fake to me. Because these guys lie a lot. I was lied to about taxes and also the fuel economy of the car I bought. It is a gas guzzlers but the salesman John told me it was really good on gas.


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    Jay's service was great and he was honest. Unlike any other sales person I have met. He gave us a great deal while patiently putting up with us as we tried to get a discount like everyone would. I highly recommend asking for Jay when you go to Auto Villa. I bought a 2011 BMW 323i and it runs great.


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    Bought a 2012 Mercedes C300 and have no complaints at all. The Salesperson was honest with cars history and did not pressure is at all. We took our time in deciding, and asked many questions. Jay answered all of our questions with patience. Would definitely recommend this business.


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    The third party warranty that they give away with the car is useless and not worth the paper it is printed on. It has a deductible and a $1500 limit. There is 2 pages of fine print. They cover some parts of the engine and not other parts. When you have a claim you will be really fortunate if they cover you at all.
    very frustrated after dealing with this. I was told the camshaft is covered but the cam seal is not eventhough the warranty was supposed to be for the entire engine. WTF


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    Last year I bought a 2009 Mazda 3 from Auto Villa, Very Nice Service,Jay Aini was my Sales man very upfront, honest.
    Had Zero issue with the car very happy. now its time to buy another car for my doughter and I am going to see them next week.
    Thanks


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    I bought a 2008 Honda Civic EX from Auto Villa.
    it is a Rebuilt car. I bought for about $5,000 cheaper then the market price.
    I am very happy with it. it works very good. No problems at all.
    I recommend everyone to go there and save big money.


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    This place scams! The main salesperson/owner Jay implied that the car I was looking to buy was only in a minor fender-bender, when it was written off as salvage. He showed me a false document of cost of the repairs made, and a month later when I asked to see the same document, he said he didn't have it on file which a dealership is legally responsible to have and to show. Received the paper stating the car was salvage a month after purchasing the vehicle, when it's legally supposed to be kept with the insurance/transfer forms at all times. Also added fees which are supposed to be included in the advertised price. Wish I had not been so quick to purchase but with 3 jobs, I needed a car asap, and they completely took advantage of my inexperience with dealerships.


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    LIERS

    off site sales
    dont declair rebuilt status
    very dishonest




    COMMENTS ON THIS REVIEW

    • By: NATWIEBE17
      August 21st, 2012

      Hey, I had the same thing happen. Going against in small claims, if you wouldnt mind meeting to get your story, I'd love to use you as a character witness to help stop these jerks from scamming people.. I'd suggest you do the same thing.



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    not even worth a half star




    COMMENTS ON THIS REVIEW

    • By: NATWIEBE17
      August 21st, 2012

      Hey, I had the same thing happen. Going against in small claims, if you wouldnt mind meeting to get your story, I'd love to use you as a character witness to help stop these jerks from scamming people.. I'd suggest you do the same thing. .



    THIS REVIEW WAS:

    a must read (0)
    helpful (1)
    not helpful (0)
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