When I called to book a car in November of 2009, I booked a full size car and was told I would get a Toyota Camry. When I picked up my vehicle, sure enough it was a camry. The girl at the counter was extremely friendly and was more than willing to give me directions in Regina, a city I am not at all familiar with. I returned before they opened and she explained the procedure for dropping the keys and I provided her with my email address to receive the final bill. Once I got off my flight in Toronto I checked my email, and there was my bill, not even $0.01 over what they told me it would be. I will never rent anywhere else.