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Bank Street Kia


2559 Bank Street South
GloucesterON
K1T 1M8
Bank Street Kia is your source for new Kia sales and service! We aim to offer the best possible experience to our customers, and it shows. Our new state of the art facility is designed to provide you with an excellent ownership experience. Visit us today to find out why nobody deals like Dilawri!

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3.6

14 reviews

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    AVOID

    Absolutely terrible dealer. Had the misfortune of having the sales manager (Sayeed, I believe) crunch our numbers. He starts most of his sentences with "Don't take this the wrong way," so he tends to be quite offensive. He recently told my parents that he would not give them a better deal because he did not like their mindsets. They weren't fond of kia in general, whereas I was and I would be the one driving the car. Of course he was a nightmare to deal with, so we left and ended up getting a good deal at Donnelly without getting talked down to. Right now, there are 3 kia dealers in Ottawa; I would suggest going to the other 2 and then this one only as a last resort.


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    Your entire staffs from my first visit have been so pleasant to deal with. Frank was a pleasure to work with. He helped me close the deal. Zoran was very instrumental in making decision. Thank you guys!


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    Easy to work with, no pressure to up sale or add on. Customer service above and beyond. Every thing from beginning to end exactly as promised.


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    The service rep that helped my at the time of my oil change was very helpful, pleasant and genuine. I appreciated his attention to detail regarding my car, and I look forward to his continued great customer service during all of my future visits to Bank Street Kia.


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    I really enjoyed the process in purchase of my vehicle. The salesman did a really good job and makes me want to deal with Kia.


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    It has been great bringing my vehicle in for servicing.


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    We always get courteous, professional service. Thank you so much!


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    Mike and the dealership were excellent!! The sales manager kept all promises.


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    Mr. Sarhan was the best salesman I have ever dealt with. This is my third Kia and my best experience to date.


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    I love my 2012 Kia Sorento!! Thank you for making my car purchase an excellent car buying experience. It was a pleasure to do business with Bank Street Kia.


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    Waste of time. Uneducated (about the vehichles) staff. Terrible car shopping experience. I am thinking I won't get my 'deposit' refunded either. Watch out. Undelivered prommises.


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    How to begin, me and my girlfriend drove all the way to Ottawa from Toronto after being told they could beat competitors trade in values by 3000. Upon arriving we had been greeted by a sales rep. I explained how we had been looking to trade in our Porsche for something more practical, and how we liked the new optima and had already decided we wanted to buy one !!! Myself being well informed I asked many questions all of which my sales rep had not a clue about. After getting our vehicle appraised we decided we wanted to once again make the deal for one of the first cars to come in. Once again our sales rep had no idea what he was talking about and finally came back to us after not knowing anything and said "the car won’t be in for another month and we should let it go and you should come back" Being insulted we did exactly that. Strange however now that I’m home we have our Brand New Kia SX in our driveway a month before they claimed it would even be in the country. All I can say is disappointing experience. Wasn’t worth the drive or time.


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    VERY UNETHICAL

    The salesman made a major error on the payment terms our purchase agreement but my wife didn't catch it until she had made a $500 deposit.

    It's 9 days now and we are still waiting for the refund promised "next day. They are not returning phone calls.
    WOMEN BEWARE OF THESE GUYS!


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    HATE THE SALEMEN

    hated the sales people here and their pressure tactics...and the car that we first tried had lots of issues...i dont easily give in to pressure and this just turns me off even more...


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    1 - 14 of 14

    2559 Bank Street South


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