I have taken my cat there for about 4 years and decided that I had enough. It seemed to me all that all they care about is making money and don't give a hoot about the health of my pet while playing with owner's emotions. My cat needed to have an operation, but a series of very expensive tests were required beforehand just to make sure he'd survive. Also, he was diagnosed with a heart murmur, but became skeptical after discovering that other patients of the same clinic had murmus too. What are the odd that 7 out of 7 people had pets with murmurs? So I took my cat to another clinic for his annual check-up and guess what? The vet with 30+ years of experience told me he didn't have one. Also, the costs were much lower. So I highly suggest to take your pets elsewhere.