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Been going to the Bochner Eye Clinic for over 30 years, had laser surgery 10 years ago, my eyes have never been the same since, vision is still not correct, after numerous treatments and going back for check ups, nothing. Had cataract surgery last year, which was gauranteed by the clinic WRONG AGAIN, my eyes had to be lasered after cataract surgery, never heard of before. Even after thirty years, no one even looks up from the desk anymore, just health card please, more personal service would be nice, considering we spent so much money and put our trust in them. Already had one eye done at the Herzog clinic and a major difference, with the vision, nice facilities, young doctors, some should retire at the Bochner, and overall better care. VERY DISAPPOINTED WITH THIS CLINIC
I first visited the Bochenr in 2008 for my initial assessment however, I didn't proceed at that time as I wasn't ready. I called back in October 2011 wanting to arrange for a surgery as I felt ready to go forth. I was very impressed by the fact that the consultant had wanted me to repeat a consultation once again before proceeding with surgery to ensure that my eyes/tests were stable, and to review and refresh my memory about what to expect during the recovery time period, and how the surgery works. Looking back, I'm really glad that she suggested this second appointment as I really did not remember all the fine details!
On the day of surgery, of course I was anxious...to say the least. The staff were all very helpful and assisted me through the entire process. The lady who did my pre-op tests took the time to teach me how to use all my drops, and review with me about the things that I should avoid doing. I found this really, really helpful.
Dr. Stein checked and reviewed my information with me..and also gave me a prep talk on what the surgery will be like. I found that he was very encouraging before and during the surgery. When we were in the laser room, he kept talking throughout the procedure telling me that things were going well and that I was doing great. I find this very comforting as when there is complete silence, you kind of don't know what's going on.
I couldn't have asked for a better experience and am really glad I had my procedure with Dr. Stein and his team!!
I was seen on an emergency patient by Dr Raymond Stein at the request of my optometrist. Although I had to wait 30 minutes in the office because my doctor called that morning, I found the care to be very compassionate. Dr Stein diagnosed me with a corneal ulcer secondary to my contact lenses. He prescribed an antibiotic drop that gradually cleared the ulcer and improved my vision. I am very grateful for the excellent care. I am now considering having laser surgery at the Bochner. My optometrist already had LASIK by Dr Stein.
Vision is something that is imperative in my role as a martial arts instructor.
It's not possible to compete with glasses and not unusual to lose a contact lens when sparring. Without the ability to see an attack, I was constantly at a disadvantage.
PRK laser eye surgery has given me the opportunity to make sure I am never at a disadvantage again. My balance, reflexes, depth perception and overall martial arts technique has improved –allowing me to grow as a martial artist…with perfect vision.
A giant "Thank you" to Dr. Stein and the Bochner Eye Institute.
I went to a few different laser centres before making my decision. The staff at Bochner were amazing. I visited with Dr Stein who confirmed that I was an excellent candidate for LASIK. The surgery was easy. Although I was nervous everyone at Bochner talked me through the procedure. I can't believe how well I am seeing after a few days. I am so so pleased!!!! Just go to Bochner. They have incredible technology, great staff, and amazing doctors.
Asides from the freezing beginning to wear off slightly near the end of the procedure, everything went great. Nothing a calming and reassuring Doctor couldn't help you get through. Left eyes vision is flawless, I go in for enhancements on my right in the next short while. Not only were they very professional, but receiving a gift basket a few days after my surgery did wonders for my morale during recovery. Was an incredible surprise. I recommend anyone and everyone go to Bochner.
I spent $7,000 on implants and didn't get so much as a phone call to see how my recovery was going. A year and a half later I am stuck wearing bifocal glasses.
Tried to talk with Dr Stein about my situation but he was in a big hurry to get me out of there. I actually got the bum's rush. Bet the 'celebrities' ,whose pictures are on the lobby walls, didn't get treated like I did.
If you are lucky and the surgery is successful from the first time than you are happy patient. If not, like in my case then you have to go for the second time, if you are a candidate. The problem is post op care. Very bad, once they took your money, forget about post op. I wish they care more about their patients :(
I did my homework and then chose the Bochner Eye Institute and Dr Raymond Stein. I had LASIK for a high prescription 9 months ago. I am thrilled with the outcome and the service. Since the surgery both my wife and daughter have had surgery by Dr Stein. Other than marrying my wife this was the best decision I have made.
I had cataract surgery about 6 months ago at Bochner, with Dr. Raymond Stein. It was an amazingly easy experience. No pain, no discomfort, and I was seeing well only hours later.
The staff is amazing, and couldn't have been more helpful.
I also think the service at Bochner is lacking. They make promises regarding surgery results and then when you point out that your vision is blurred, they continue to tell you that your eyes will "settle down". More than a year later, my distance vision is blurry and my reading vision is blurry and I still need glasses.
I am not sure any of the other clinics are better, but Bochner, at the time of my surgery, was the most expensive clinic in Toronto, so I expected a better level of service.
Dr. Ray Stein appeared to be completely disinterested when examining me and gave me very little information about the post-surgery experience. Bochner gives you an information package and if you have questions, they seem taken aback that you weren't totally informed by their promotional material.
The chocolate box doesn't make up for the lack of beside manners.
Hi I just had my surgery last week March 2010, I found Dr. Stein to do his job great, all his staff along the way were also very reassuring and comforting. A very pleasent experience. My vision was almost perfect the next day. i am waiting for the night glares to go away, but they say it is normal.
Very confident about this facility, and hopefully a life time of good vision.
I had laser vision correction at the Bochner Eye Institute. They did not treat the high pressure in my eyes and as a result experienced optic nerve damage to both eyes. I've lost 50% of the peripheral vision in my right eye and 40% peripheral vision in my left eye.