I was seen on an emergency patient by Dr Raymond Stein at the request of my optometrist. Although I had to wait 30 minutes in the office because my doctor called that morning, I found the care to be excellent. Dr Stein diagnosed me with a corneal ulcer secondary to my contact lenses. He prescribed an antibiotic drop that gradually cleared the ulcer and improved my vision. I am very grateful for the excellent care. I am now considering having laser surgery at the Bochner. My optometrist already had LASIK by Dr Stein.

I had my laser surgery approximately 4 years ago and I am still amazed at how great life is without glasses!

I was very nervous on the day of the surgery but the staff was incredibly kind, friendly and supportive and they answered all of my questions in an understanding and professional manner. Dr. Stein was amazing - his caring nature comes through in the way he communicates with his patients and I knew that I was in good hands. The healing was much quicker than I expected and I was seeing 20/15 a couple of days after the surgery! Four years later, and I'm still doing great!

I would recommended Bochner to anyone interested in getting the best care for their eyes!

I first visited the Bochenr in 2008 for my initial assessment however, I didn't proceed at that time as I wasn't ready. I called back in October 2011 wanting to arrange for a surgery as I felt ready to go forth. I was very impressed by the fact that the consultant had wanted me to repeat a consultation once again before proceeding with surgery to ensure that my eyes/tests were stable, and to review and refresh my memory about what to expect during the recovery time period, and how the surgery works. Looking back, I'm really glad that she suggested this second appointment as I really did not remember all the fine details!

On the day of surgery, of course I was anxious...to say the least. The staff were all very helpful and assisted me through the entire process. The lady who did my pre-op tests took the time to teach me how to use all my drops, and review with me about the things that I should avoid doing. I found this really, really helpful.

Dr. Stein checked and reviewed my information with me..and also gave me a prep talk on what the surgery will be like. I found that he was very encouraging before and during the surgery. When we were in the laser room, he kept talking throughout the procedure telling me that things were going well and that I was doing great. I find this very comforting as when there is complete silence, you kind of don't know what's going on.

I couldn't have asked for a better experience and am really glad I had my procedure with Dr. Stein and his team!!

I went in for an appointment a few months ago to see if I was a candidate for eye surgery, and I was told by the salesperson that I was. She told me that the cost would be $5400, and I told her that I might have to come back in a few months at the price. She told me that my eyes were fairly good, and if I wanted, I could save money and just get my right eye done for $2700, and get the other one done in a few years. That sounded good, and so I booked the appointment for mid-November.

When I arrived for my surgery, I was given a Valium in the waiting room so that I would be calm during the procedure. When I met with the Doctor about 30 mins later, he checked both my eyes. I told him I was just getting my right eye done, and he said his chart had me listed for both eyes, and that I would feel off balance if I only had one done. He said he could do both that day, and have the saleswoman make up a payment plan. I was really put on the spot and if I hadn't been medicated I think I would have just canceled and rebooked. The sales woman said it was fine and they would need me to pay the balance by the new year. Stressed enough as was, I agreed. After the surgery, when I was being helped out the door, the saleswoman told me that they would like me to pay the bill by Dec 20th.

The surgery went fine, but I feel like I was manipulated by the sales staff. I haven't been able to pay the balance yet because $2700 isn't exactly pocket change, and 3 weeks was not enough time to raise the funds on my salary (at X-Mas, no less!) I really don't think it was right to get me to agree to having both eyes done after I was given Valium. I was about to go in to pay the rest of the bill today, but now I am wondering if I should talk to the Better Business Burea or the Canadian Examiners in Optometry?

My wife had an emergency after the surgery and we wen to the downtown location. My wife lost her vision almost to zero in just three days and had consistent pain. A lady doctor checked her and said its just dry eyes, but it didn't resolved the problem. After 2 days, we went again by taking an appointment. But then doctor checked and said he's referring to another doctor to Scarborough location. Front desk lady said we will call you tomorrow morning around 9 am. to let you know the exact time. Me and wife took off from work as she cannot drive after check-up. Next day, till 11:30, we didn't received any call. We were calling and calling, and guess what, the answer is that "doctor has not checked the file yet" Wow its 12:30 and doctor is able to look at the file and no one knows if we'll be able to see the doctor today or not....absolutely BS. no system, no answer...nothing. Just wait and wait. What you think, are doctors only to get the money for surgery and thats it. NO ONE KNOWS THE ANSWER AS WHAT TO DO.....BLOODY LIARS..just waste your time waiting for them to call you.

I was seen on an emergency patient by Dr Raymond Stein at the request of my optometrist. Although I had to wait 30 minutes in the office because my doctor called that morning, I found the care to be very compassionate. Dr Stein diagnosed me with a corneal ulcer secondary to my contact lenses. He prescribed an antibiotic drop that gradually cleared the ulcer and improved my vision. I am very grateful for the excellent care. I am now considering having laser surgery at the Bochner. My optometrist already had LASIK by Dr Stein.

I had laser vision correction 3 months ago and I have to say it was a great experience. I was well informed about the procedure and postoperative care. Dr Raymond Stein was very calming and gentle. There was a minimal pressure feeling during the procedure. I rested at Bochner in their recovery room for 20 minutes and then went home. I was totally amazed with how clear my vision was the next morning. My vision continues to be sharp and my expectations were totally surpassed. The staff were all very kind, knowledgable, and supportive. I would highly recommend the Institute and Dr Stein. My husband and son just had the LASIK procedure done and all are very pleased.

I had a procedure done on both eyes in early 2010. I felt I was inadequately informed on what to expect in respect to recovery time. I found Dr Stein cold and distant, and overall the staff rude and abrupt. In the appointments that I had with Dr Stein, he seemed disinterested and rushed, speaking to his assistant as though I wasn't there, and spending no time discussing anything with me AT ALL!. He never said any more than 10 words to me in total. A different persona than is portrayed on the t.v. show he is on , that is on in the waiting room. They never once sat down and talked/explained much to me for the surgery. During the procedures, not one person spoke to me, not even Dr Stein. I was so so nervous. In retrospect I felt as though once I'd paid my money, (several thousand dollars) they all became disinterested. I am a professional and I was stunned at how lacking this place is in educating their customers. I was told I would, "if anything would require reading glasses"~ twelve months later and I am wearing bifocals. They have only ever said it takes time ~ but they sure didn't tell me it could take THIS long BEFORE I signed on. I would not recommend. The whole thing left me with a bad taste, and a very expensive pair of glasses and an entire year of "recovery" and frustration. I feel depressed.

Vision is something that is imperative in my role as a martial arts instructor.

It's not possible to compete with glasses and not unusual to lose a contact lens when sparring. Without the ability to see an attack, I was constantly at a disadvantage.

PRK laser eye surgery has given me the opportunity to make sure I am never at a disadvantage again. My balance, reflexes, depth perception and overall martial arts technique has improved –allowing me to grow as a martial artist…with perfect vision.

A giant "Thank you" to Dr. Stein and the Bochner Eye Institute.

Jamie Kerr

Vision is something that is imperative in my role as a martial arts instructor.

It's not possible to compete with glasses and not unusual to lose a contact lens when sparring. Without the ability to see an attack, I was constantly at a disadvantage.

PRK laser eye surgery has given me the opportunity to make sure I am never at a disadvantage again. My balance, reflexes, depth perception and overall martial arts technique has improved –allowing me to grow as a martial artist…with perfect vision.

A giant "Thank you" to Dr. Stein and the Bochner Eye Institute.

Jamie Kerr

Fantastic experience. Amazing staff and doctors. I am thrilled with my outcome following lens implant surgery. I ordered a special lens (Restor implant) and now have both excellent distance and near vision without glasses. I was wearing thick glasses since I was 5 years old, I am now 52 years of age. Life is much better. It is safer to drive a car as my peripheral vision is greatly improved. Looking forward to playing golf in the spring. Dr Raymond Stein was great. Highly recommend the Bochner Eye Institute.

I went to a few different laser centres before making my decision. The staff at Bochner were amazing. I visited with Dr Stein who confirmed that I was an excellent candidate for LASIK. The surgery was easy. Although I was nervous everyone at Bochner talked me through the procedure. I can't believe how well I am seeing after a few days. I am so so pleased!!!! Just go to Bochner. They have incredible technology, great staff, and amazing doctors.

Just had LASIK by Dr Stein. I am thrilled with my new eyes. My vision is sharp and clear. The staff were great and helped put me at ease. Dr Stein was kind and skilled. Probably the best decision of my life. I wish I had done this years ago. I have no hesitation in recommending the Bochner Eye Institute and Dr Stein. I discovered that they are the official laser centre for the Toronto Maple Leafs and the Raptors. When I was at the Institute for my surgery there were a few of the Leaf players having surgery. This really made me feel that I made the right choice in going to Bochner.

Compliments:
Initial LASIK consultation, doctor and staff were extremely pleasant and helpful. Procedure completed without a hitch. Staff was very efficient and kind. They even invited my family to go watch the procedure if they wanted to. Nice box of chocolates on the way out.

Areas of Improvement:
I do wish they provided a more complete supply of Bion Tears - only a few days supply included. The patient is expected to go buy more from the drug store. With the amount of money paid, I would have expected all drops to be included in the price.

More information about being prepared to be available for post-op follow up. Although I appreciate the extra care for follow up, it would have been helpful to know that it may be necessary to return sooner than 1 day, 1 week after the surgery.

Would have been nice to be told ahead of time that my care would be transferred to various doctors and nurses in the clinic before, during and after the surgery. I was fine with it overall, but when you can't see and disoriented post surgery, it's piece of mind to know who exactly is looking after you.

Asides from the freezing beginning to wear off slightly near the end of the procedure, everything went great. Nothing a calming and reassuring Doctor couldn't help you get through. Left eyes vision is flawless, I go in for enhancements on my right in the next short while. Not only were they very professional, but receiving a gift basket a few days after my surgery did wonders for my morale during recovery. Was an incredible surprise. I recommend anyone and everyone go to Bochner.

I am delighted with my experience and LASIK results from the Bochner Eye Institute. Dr Raymond Stein and the staff were fabulous. I was seeing great the next day after my surgery.

Clear vision without glasses or contact lenses has been a dream of mine for the past 15 years. As a rower, sweat, water, sunscreen and dust all bothered my eyes and would get under my contact lenses when I was out on the water. I often had problems with my lenses rotating, tearing, scratching my eye or simply falling out. Both the service and the care I received at the Bochner Eye Institute were world class. A special thanks to Dr. Albert Cheskes for performing my PRK laser eye surgery. Now, with my 20/20 vision, I am able to train and compete with one less distraction allowing me to be at my best. Thank you to everyone at Bochner for making dreams a reality.

Cristin McCarty

If you are lucky and the surgery is successful from the first time than you are happy patient. If not, like in my case then you have to go for the second time, if you are a candidate. The problem is post op care. Very bad, once they took your money, forget about post op. I wish they care more about their patients :(

I have keratoconus and went to the Bochner Eye Institute for corneal crosslinking. I have had great results having had the procedure 6 months ago. Initially my vision was reduced as expected but now it is significantly better. I would highly recommend Dr Raymond Stein and the Bochner Eye Institute.

I got treatment for kerataconus.
I believe the treatment stopped the shape-changing of my cornea, but my vision got worse after.

Before my procedure, I was able to watch tv pretty good from my bed and read the digital clock about 10 feet away from the bed. Now I get a double vision and have to lean forward.
Overall, when I read text, I get a slight double vision and it wasn't like this before.

Before my procedure, I was told this would stop the shape-changing but not improve the vision. Leave it to Dr. Cheskes to tell me before the procedure that my vision would slightly improve. I thought he was lying just to make me feel good, and I was right.

Lynn at the Scarborough location does good aftercare. She offered soft contacts and lubrication, but Cheskes suggested I get hard contact lenses which could run me anywhere from $500-$1,200. I told his secretary that I'm disappointed at his money-grab and even she couldnt understand why he offered such an extreme solution.

If I do in fact need intacs or hard contact lenses, I WILL be going somewhere that recognizes they're dealing with humans, and not sources of income. I suggest you do the same.

And if you have any serious complaints about your experience with them, please contact the Royal College of Physicians and Surgeons of Canada to make a complaint and have your opthalmologist investigated. We can't have these guys messing with peoples vision.

I did my homework and then chose the Bochner Eye Institute and Dr Raymond Stein. I had LASIK for a high prescription 9 months ago. I am thrilled with the outcome and the service. Since the surgery both my wife and daughter have had surgery by Dr Stein. Other than marrying my wife this was the best decision I have made.

I was recently informed that I had cataracts in both eyes and would need surgery. I was really nervous and upset about this diagnosis. I was referred to Dr. Raymond Stein at the Bochner Eye Institute. When I went to my appointment the staff recognized that I was nervous and went out of their way to make me feel at ease. Dr. Stein examined my eyes and confirmed my diagnosis and recommended cataract surgery. After meeting with him, my patient counsellor explained what to expect during the surgery and afterwards. I left the Bochner Eye Institute feeling much more relaxed and confident that I was in the best of care. My surgery went very well, Dr. Stein and his team were amazing. It's been over a year and I see great without glasses! I COULD NOT HAVE ASKED FOR BETTER SERVICE THAN I RECEIVED AT THE BOCHNER INSTITUTE! Thank you again and again to Dr. Raymond Stein all his staff.

I wish I had gone to Bochner years ago. I had a high prescription and Dr Stein recommended the Implantable Contact Lens. This is a thin lens that is custom made and inserted into the eye. Before without glassses I couldn't see the big "E" even if I was 5 feet way. Today I have 20/20 vision without glasses or contact lenses. The doctor and staff were great.

I had cataract surgery about 6 months ago at Bochner, with Dr. Raymond Stein. It was an amazingly easy experience. No pain, no discomfort, and I was seeing well only hours later.
The staff is amazing, and couldn't have been more helpful.

I had laser eye surgery by Dr Raymond Stein and it was a life changing experience. I see better now without glasses or contacts then I ever saw before. The Institute is in a beautiful historic home in Yorkville. Dr Stein was kind and soft spoken. The staff were all very nice and professional. I have since sent 2 girlfirends and my parents. I know they are all thrilled with their vision and the care they received.