The women worked together to find me the perfect dress! I was very comfortable with the lady that helped me in the dress and always stayed positive!!! didn't feel rushed or pushed into the sale! I said yes to the dress!

From the time I walk in,to the time I left I felt very special and look after like a customer or in my case how a bride should feel.The saleslady name Geri took very good care of me.She found my wedding Dress first day out.I would tell everyone to shop at Bridal Village.Friendly,Great Variety And Best of all the prices.Sarah.

I was so excited when I got engaged and could not wait to take my mom and aunt dress shopping with me. We decided to go to bridal Village to try on dresses for the first time. We had an appointment and I brought 4 people. The sales lady was incredibly miserable! She was okay with me but so rude to my company. She seemed annoyed when we asked her to pull dresses. I left the store feeling a bit down. I had always dreamed of trying on dresses and she made it a somewhat terrible experience! I have now bought my dress at another store and I had a great time picking it out! The staff at the other store were so much nicer and actually cared about making me happy. I would not recommend going there for the first time!

My wedding is next weekend and I just picked up my beautiful wedding gown today (Jenna by Maggie Sottero!). Karen and everyone I dealt with at Bridal Village were amazing and I LOVE my gown!

I recently bought my dress from Bridal Village and it was a wonderful experience. the ladies working were very helpful and friendly. I tell all of my friends this is the place for them!

i shopped all around for a wedding gown and was thrilled when i found the perfect one at bridal village. the service was fantastic and an overall great experience! It made me even more happy that i was able to purchase a dress from Bridal Village because it is the same place that my mom purchased her dress from! Fantastic Place to help with my special day!

Bridal Village was the 4th store I went to, I almost didn't go there because they're not in Kitchener, then someone told me I definately should go.Sooo glad I did, they were pretty busy when I got there, but they did everything they could to look after me. I thought I knew what I wanted but the saleslady recommended something different for me to try on and I loved it! I ordered it and can't wait for my dress to come in. They were wonderful at Bridal Village!

I just got married in December and my dress and my bridesmaids dresses were all from Bridal Village. I can't believe they have any bad reviews! We never had the slightest problem and we were all thrilled with the way our dresses looked. I recommend them to all my friends

The staff is USELESS and ignorant. You will be completely ignored. They will not pull dressed for you to try on. The selection is limited. If you have a modest budget you will be given dirty looks and essentially be told to go elsewhere in not so many words.
HORRIBLE! Simply HORRIBLE!
A bridal shop's duty is to find YOUR dress and make you feel comfortable, special and fabulous.. instead you will leave here feeling rejected and depressed.
If i could give ZERO stars rather than the mandatory Half Star, I would.

Amazing service and excellent experience! I loved my dress :)

I ordered my dress from this shop. The service was okay, not rude but definately not too helpful either. I do believe that some of the clerks could use and implement some knowledge on customer service, however; there was 2 people there who were extremely helpful and very delightful! One I believe may be the owner of the store and the other a young petite dark haired woman. The seamstress is not very friendly. Infact, seems ticked at having to do any adjustments and had to be asked/told twice that the hips were too big and needed taken in. Needless to say she half heartedly pinned the sides in. I am worried about her ability to sew! Over all I will be recommending friend to go to another store if the service doesn't increase by the time i take my dress from the store.

We were very disappointed with the staff,and the seamtress had total attitude. I would not reccomend anyone to shop here

I'm getting married! I've been in 3 of my friends weddings in the last 2 years. We've gotten dresses from Bridal Village for 2 of them (including the wedding dresses) and I wouldn't consider buying anywhere else. The selection is great and the staff is very helpful. They've been around forever and really know their stuff. There's been a few shops close around here lately and I'm sure it's because they can't compete with Bridal Village! I'll be there tomorrow to purchase the gown I tried on last week!

The Customer service in this store is rediculous! The ladies who work there are very rude. My best friend and I were treated like garbage (and this is after I already paid for my dress). I feel sick to my stomach about purchasing my dress from this store; If I had'nt already given them money I would have never put up with the way they treated me.

Also my dress is very poor quality (I realize this too late). So ladies be careful when selecting your dress!