I've been a regular at Brides N Belles ever since my grade twelve graduation, back in 1998!! Debbie and her crew have always been awesome, attentive, and knowledgeable! I am a very conscientious consumer, I shop around for the best deals. Brides N Belles has VERY fair pricing. The ONE and ONLY instance that I've found a better price at another Saskatoon bridal shoppe, they price matched for my friend's wedding dress! Fantastic business, no regrets. They are also a lot more down-to-earth than some of the other Saskatoon bridal shoppes.

I shopped at Brides and Bells for my grad dress for this June, and had an awful experience. The sample size i tried on in the first place fit perfectly, but the clerk convinced me that i needed a larger size.(in the end it had to be taken in 8 inches.) I had to go in 3 times to get my dress altered and would have been more if i hadnt demanded that i get my dress the third time.They "altered" it for me to take home. It didnt fit perfectly but i took it home because i had no other time to come in since i live out of saskatoon. I also got told the reason why it was so hard to alter was because my body was disproportionate. Lovely, thanks. The morning before grad i tried it on and the seams were all bunching, and it was still much too big. In a panic i took it to my grandmothers and she found that there was an inch of fabric still left along the seams, and also that there were holes left unsewed in the dress. Good job.. Anyways if you want another stress added to your list, want to be insulted, and want to pay money for alterations you wouldnt have needed in the first place this is probably the store for you.

My two bridesmaids and my Maid of Honour bought their dresses at Brides n Belles. I had a horrible alteration experience at another store and only wish I had been to this boutique first!! One of my bridesmaids had to fly out from the east coast for my wedding so she ordered her dress over the phone, she gave them her measurements and the dress fit her so well on her first fitting, had to be taken out a little but I was impressed with how well they handled the situation, being that the dress had to be discussed over the phone exclusively, fitted and altered within only a couple days before my wedding! My bridesmaid couldn't fly in any sooner but Brides N Belles handled it so well. They had the alterations done within days for my bridesmaids, dozens of prom dresses and one seamstress!! I was so impressed, the alteration costs were comparable as well and the owner was so friendly! I could see the dozens of styles and colors of dresses when I walked in through the door for the first time and there was no hesitation to get service!

We went to Brides N Belles on a saturday and they were extremely busy but in between customers made sure that we were greeted given a rundown of the store and were told they would help us as quickly as possible,we got a room and the owner came to help us and she found the perfct gown after asking my choices and then suggested the perfect bridesmaid dresses,we ordered everything within an hour even though they were very busy. I am surprised at the reviews I have read, don't miss out on a fun experience the staff and the owner are so friendly you can tell as soon as you walk in the door I can't say that about others

I went into the store to sign up for a wedding expo. I hadn't yet been dress shopping. When I walked in there was a sales lady pulling dresses for another girl and she didn't even say hi, or I will be right with you. I stood at the front desk and could see that all three workers were helping ONE girl. I stood there for ten minutes being COMPLETELY ignored and then realized that the entry forms for the bridal show were just sitting on the desk for everyone to see. I could see everyone who was going to the show and their address! Great way for identity theft to happen. This total lack of privacy as well as how rudely I was treated makes me NEVER want to go in that store ever again! After reading other reviews on here I am amazed this place is still in business. Glad I checked it out before I chose dress shops to look at.

• By:

  BELLES

  two sides to every story
  

  I think there are two sides to every story I found them to be the most friendly and most helpful in town,I often wonder when I read these reviews who put them on there is it a real customer or the competition

• By:

  COUNTESS

  Competition
  

  I also have an inkling it's the competition....

I ordered my wedding dress from Brides and Belles, and wow did I ever make a mistake!

When I first went in, I was pretty much ignored. Then, when the store emptied out, and it was just me and a friend, I had the service of the three staff that were working. They brought me all kinds of dresses that I specified I DID NOT WANT. I did end up finding a dress that I loved, so I ordered. The girl measured me and said I was a size 12.

The dress was seriously late coming in, and the only answer I ever got while trying to get information was "it's stuck at customs".

When it finally came in (3 weeks before my wedding) I went in for my fitting, the dress did not fit AT ALL. The woman just passed it off as "oh, we'll just let it out" then left for holidays. The dress could not be let out at all, so I ended up paying $300 in alterations for them to fix THEIR mistake, and had to go on a soup diet for 2 weeks just to be able to breathe in my dress.

I DO NOT RECOMMEND THIS STORE AT ALL!

• By:

  BELLES

  mixed review
  

  You had 3 staff helping you and you consider that being ignored and you bought your dress there obviously you wouldn't buy a gown from a store that treated you badly I don't get it

I recently received my wedding dress from Brides and Belles. The service when I ordered the wedding dress (and the Bridesmaid dresses) was great, however I paid extra for the rush delivery of my dress - I was told it would be here February 5th, it actually did not arrive until later February. I drove into Saskatoon immediately and had the first of what would become 5 fittings (5 trips into Saskatoon)!

The staff during the fittings were quite rude, whispering about us in the back room loud enough that we could hear them. My Matron of Honor was furious and if my wedding had not been the next week we would have left with the dress and had the alterations done elsewhere.

At my final fitting the owner Deb made sure she was there and she handled my final fitting and last minute alterations herself. I greatly appreciated Deb and she was a great help. In short, if you can - deal directly with Deb, she cares about making you feel good and look great. The other staff there did not seem to care.

Thanks to Deb for making sure everything was taken care of!

I bought my wedding dress from Brides and Belles and my bridesmaids purchased their's here as well. I really liked my dress and the price was right. As for the bridesmaid's dresses, there were some issues with the alterations. They had to be taken out, then taken in, and still never fit quite right. They sewed little cap sleeves onto one of the dresses and they were sewed on crooked. And the alterations were pretty expensive, considering they weren't done properly. They never showed us how to bustle my dress so I ended up having 3 people looking up my dress trying to figure it out during my wedding dance.

Recently I went to Saskatoon to go dress shoping, I walked into a couple shops and they were crowded, loud and no one was around to help me. FinallyI went to Brides n Belles and I couldn't ask for better service. The girls there were amazing, theres no other way to describe it. I would definately recommend going there, they were also very reasonably priced compared to some of the places I have been. Just over all a great store.

I loved the dress I got, but would go to another store if I knew how I would be treated after buying the dress. After you commit to a dress, this shop treats you horribly rude and as if you are an inconvenience to them. Their delivery timings are completely off; my dress came in about 1 month later then they originally said, and no one takes responsibility for mixed messages. Also, after mulitple dress fittings with little getting achieved, I ended up with a alteration bill of nearly $300. If you have other options, use them!

We had a very poor experience with this store. I just finished sending a complaint letter directly to the store and will follow up with the Better Business Bureau if there is no response.
In short the issues were that they advised us to order a dress that was far too large to save us alterations, but ended up needing extensive alterations.
They didn't follow up on requests for a shawl the first 2 times we asked and upon the third request, they said it was our mistake for not ordering a shawl.
The alterations were terrible and had to be repaired at another store. The seamstress that repaired the alterations said the dress was far too large, it had been taken it in more on one side than the other, leaving it lopsided, the added straps (added to cover bra straps) were no where near covering the bra, which had been worn for fitting 1 & 2. They made none of the adjustments requested on fitting 2, so the dress wasn't finished when it was picked up. The final fitting was one day before we had to leave for another city, leaving us with no option but to take the dress as it was and rush it to a new seamstress. We would have refused payment if not for the fact that delivery was delayed until we had no time remaining to shop elsewhere. The final dress while nice, was not as nice as what had been tried on at the store. Note that we tried on a 10 that was slightly small and they ordered an 18. When we fretted on it for a day and called back insisting on a smaller size, they still ordered the 18.

I am a bridesmaid or an upcoming wedding for this summer (August 2009). We have had nothing but problems with Belles and Brides. The sales girl who did the measurements used the wrong dress specifications so when the dresses came in ( 4 weeks after they were "forsure going to be here") they did not fit any of the bridesmaids and Brides and Belles was to busy to fix it, they didnt have time before the wedding to have their seamstress fix the dresses and if they did they were still going to charge us. The bride also got her dress here and her dress was also late and every appointment she had was double booked so we helped her get her dress on and off and told the salesgirl what had to be done after the Bride had been standing there for 45 mins waiting. They were rude and it was complete chaois. Also a word of warning the bride went to get her dress so she could take it home and they would not give it to her because one of the bridesmaids had not picked up her dress and there was an amount outstanding on the bridesmaid dress, I'm sorry but that is not the brides fault her dress was bought and paid for. This was the worst "customer service" I have ever experienced no wonder people I know have gone to Calgary or Edmonton to find a real bridal salon.

I had the best experience at Brides N belles, I bought my wedding gown, and bridesmaids there. they made me feel important and yet made it fun, highly recommend you go there,always have time for you and it is a friendly comfortable feeling with the staff.