We were greeted at the door and asked if we wanted to look around or if we needed a salesperson. The sales person, Nancy Bedard, was excellent. She was helpful, no pressure and answered our questions with good information so that soon we were on our way, having found the appliance that was just right. The young person who had greeted us offered us coffee and chocolate chip cookies. Delivery was professional and the guys had a pride in their work.
What a refreshingly different experience we had at Caplan's compared to other stores we'd been to that morning, where salespeople were either not available or too keen on making a sale.
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