DMV saved my cats' lives on four different occasions. First, when my female showed signs of diabetes on a holiday weekend when my regular vet's office was closed. The second was when she knocked over a can of turpentine and was drenched. The vets and technicians acted quickly and saved her life. However, it was very, very expensive. Another time, when my own vet couldn't find out the cause of the problem, I took my cat to DMV and they found a hole in his tongue from biting on a sharp feather. The fourth time, some years later, this same male cat was having trouble breathing and my vet (a different vet) asked me to take the cat there immediately, where he was placed in an oxygen chamber. It took three days and $3,000.00 in tests before they diagnosed a congenital--and fatal--heart ailment. Aside from the cost, I was very unhappy that a catheter placed in his leg became infected before he left and they did nothing to treat it, claiming it would get better on its own. It certainly did not. The cost was exorbitant, so be prepared to spend $500.00+ for any visit. However, if I hadn't taken him, I wouldn't have known if there was a chance to save his life, and I had to try. But for someone who doesn't have the money, this may not be an option. This clinic is really for serious emergencies, so expect to wait when it's busy and be prepared to spend.
Very disappointing! One expects professionalism & a certain level of compassion & yet this "hospital" which exploits the image of health care(uniforms, titles) seems only to act as a business. The staff is visibly very young & inexperienced, has major internal communication problems (we were given the wrong medication doses, wrong visiting times, etc). It got so bad that our pet had visible swelling caused by internal hemorrhaging, the technicians & emergency staff did not spot it until we pointed it out! The bills are outrageous compared to other clinics with more experienced staff & those bills are never adequately explained. The vets are difficult to reach & when you finally get to speak with them, confusing. Their inability to "talk at your level", their excessive use of "shop talk" where perhaps only another vet may understand, means you have no control with decisions to be taken. You feel like a hostage while trying to save your pet. Truly a bad experience! To be avoided!