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Chateau Le Jardin Conference & Event VenueOwner Verified Business


8440 Highway 27
WoodbridgeON
L4L 1A5
Chateau Le Jardin Conference & Event Venue boasts over 38,000sq. ft. of beautifully appointed Function Space. The award winning, French inspired decor features Elegant Ballrooms, bright stunning foyers with soaring 30 ft. ceilings, fireplaces and walkout to courtyards. The venue was strategically designed to host a wide range of events in sheer comfort and sophistication. Chateau Le Jardin's professional service and exquisite cuisine have turned dreams into reality for over 25 years!

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4.1

21 reviews

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    My company has been running annual events for last 4 consecutive years, each time for 2 days for 700 people. I have been to different venue but haven't seen any place like Chateau Le Jardin. The difference any place makes from it to another is the service, starting from the director, Sandro, who is always on top of everything with immediate response, event coordinator, Marylou, who emails me even after her working hours, manager, Max, who manages great team including Dino and Maria, and a gentleman at a coat check. Dino was quick with actions and responses, whenever I contact him, he showed up in person so fast. He always does his best to accommodate every need we had. We are confirmed to return to Le Jardin next year!! :D




    COMMENTS ON THIS REVIEW

    • By: SANDRO ( Company Rep. )
      Annual Conference
      January 27th, 2014

      Hi Liz,

      Thank you so much for your kind words and for your loyal patronage. It is a pleasure working with you in hosting your annual conference and to welcoming your delegates back each year!

      Best regards,

      Sandro



    THIS REVIEW WAS:

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    We had our daughter's wedding at Chateau Le jardin this past weekend. We booked the Kosher Caterer. Everything was perfect. The room was spotless, the service impeccable and the food delicious. The bartenders were excellent and made wonderful martinis. The event co-ordinator and the sales person were both wonderful to work with. Our guests loved everything. We had our wedding rehearsal there and they catered a dinner there for the wedding party where we also had excellent food and service. I would highly recommend Chateau Le Jardin for any first class function.


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    I would highly recommend this venue. We had our daughters confirmation party there and they were fantastic!! The food was amazing, no complaints, and were italians!!! The service was amazing!!! The staff was top notch. They were there for us for whatever we needed. Definitly will go back. Thanks a million for making this day memorable.


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    Amazing decore! We were served a buffet syle breakfast with everything one would want ..fruit,muffins,pastries,tea,coffee ,juice etc but the piece de resitance was the buffet lunch.I t was the most amazing food..I tried the veal ,roast potatatoes,rose pasta dn caesar salad...the casar sald was great...the food was soo good I went back for seconds ...and found the casar sald was done :(:(:( so,I got seconds of veal,roast potaoes,rose pasta and got the house sald ..again,I was not disappointed.
    Hope we have another seminar soon :)


    THIS REVIEW WAS:

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    This hall looks amazing, It's a real shame how they run. If you have any special dietary concerns, whether it be food allergies or types of food you do not want to served for religious reasons... I attended a wedding where the bride and groom put it in writing about not serving certain foods due to allergies. Despite this, the staff still managed to serve the foods that were taken off the menu in writing. When we contacted management about this that response was that they allow their kitchen staff to serve whatever they feel like during cocktail hours.


    THIS REVIEW WAS:

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    My daughter and her husband had their wedding reception at your wonderful and beautiful chateau. We were very happy with the hall and the decorations as well as the food that was served. Everything was top notch as we expected when my daughter and her husband signed the contract. I have nothing to say but kind and wonderful words for the service that was provided. However I do have one stigma that realy hit me very hard. When we discussed the issue of the remaining food with Gabriela, the Organizer at the time, we were told that all the food including the Salad bar, main course, sweet table, remaining wedding cake as well as the cheese and meat table would be packed for us to take with us home after the reception. We were mystified when only an handful of pastries, to be exact 23 of them and a couple of pieces of lemon cake were all that we got from the sweet table. From the Salad bar or the cheese and meat table we got nothing. The remaing wedding cake disppeared too. As for the main course we did get some steaks (8)and a few lobster tails (4). We also got some risoto and penne ala Vodka. No vegitables were given either. When I went to pay the remaing balance I put forward my concern and I was told that this would be given attention and that management would be aware of it. My daughter and her husband were very upset that the remaining wedding cake was not given to them. They only tasted it when they cut the cake and they expected that the remainder of the cake would be given to them. Both families showed their concern about the remaining food especially the wedding cake andthe sweet table.
    I hope that his will not fall on deaf ears and an explanation will be given to us.

    Yours truly
    Joseph Farrugia
    email: bormliz@rogers.com


    THIS REVIEW WAS:

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    Had an excellent experience with the Staff at Le Jardin, everyone was very professional, food was served very quickly and the food was cooked well and a pleasure to eat. I would recommend this place to anyone looking for a beautiful venue with the food to match.


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    I had my daughters First Communion at this hall. The service was good and the food was amazing. Everyone that attend loved the food. Thank you so much Le Jardin for everything. Special thanks to the woman I dealt with making this day happen and my head waitress for that day. We will see you again.


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    I had my daughters First Communion at this hall. The service was good and the food was amazing. Everyone that attend loved the food. Thank you so much Le Jardin for everything. Special thanks to the woman I dealt with making this day happen and my head waitress for that day. We will see you again.


    THIS REVIEW WAS:

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    I have to say our experience with Le Jardin was fantasique!
    The staff was all very well organized and very accomodating.
    It was a great success and we only received positive comments with regards to the food, decor and ambiance of the event.
    It was a pleasure coordinating with Mary Lou and your staff the day of the event. They were phenominal! Ivana and the rest of the staff were so helpful in many ways!
    Kudoos to your Amazing and Friendly staff at Le Jardin. They made our event run so smoothly and perfectly.

    We will consider future events at your venue and recommend Le Jardin to our family and friends.
    Thanks so much for a wonderful experience!

    Lorie & Leo Fuorivia


    THIS REVIEW WAS:

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    review from category: Banquet Halls
    EXCELLENT

    Day of the event went excellent. Food and staff was excellent. Out Maitre'd was always there and very helpful. Pricing was a bit higher as they sell the hall rental and food separate but they will try to give you a per person deal ad few discounts when booking. Another thing is that i later found out that they encourage you to prepay gratuities and the staff does not get anything. If you want to tip the staff do it yourself the night of or give it to the Maitred the same day. That is very bad practice!
    Overall i would book again another function.


    THIS REVIEW WAS:

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    review from category: Banquet Halls
    CARMELOP

    Just browsing through all the banquet hall reviews and I've actually recently been at this banquet hall and I must say it must be the most beautiful banquet hall in the world, I can't imagine any better and the food and service were incredible....2 thumbs up.


    THIS REVIEW WAS:

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    LE JARDIN
    By:

    Was at a wedding last night and I just have to say I would never book at this banquet hall. With all the upgrages they made to make the venue look amazing which it is not they should have hired better chefs. The Antipasto bar was terrrible, the risotto cold and runny, the pasta not cooked and the meat dry to the bone. I am not one to complain but this was the worst wedding as per food I have ever been to.


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    LE JARDIN
    By:

    Was at a wedding last night and I just have to say I would never book at this banquet hall. With all the upgrages they made to make the venue look amazing which it is not they should have hired better chefs. The Antipasto bar was terrrible, the risotto cold and runny, the pasta not cooked and the meat dry to the bone. I am not one to complain but this was the worst wedding as per food I have ever been to.


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    THANKS!

    “We would like to thank you very much for making our wedding one to remember. We received so many compliments on how great the food was and how beautiful the hall was. With your help, I was able to relax and enjoy our evening.”

    Ida & Rob Wedding


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    LE JARDIN

    Dear Nina,

    We had such a wonderful time at our reception at Le Jardin! Everything was beyond what we expected. We are so happy that we chose Le Jardin to host my event and I am very pleased that we had you coordinating all the details in making our dream come true.


    The food was very good like always and the staff was very helpful and very easy to get along with. Our guests were extremely happy and impressed with everything starting with the beautiful hall, food and the level of service from all the staff including the bartenders. The committee at Le Jardin are very lucky to have such a caring and professional sales consultant like you!!!!

    You made us feel very special and we will never forget the amazing time had at Le Jardin. Once again, thank you again very, very much from the bottom of our heart.

    Love, Mariana

    P.S. Le Jardin is definitely at the top of my recommendation list!


    THIS REVIEW WAS:

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    A NIGHT TO REMEMBER

    August 10, 2009

    My family and I recently attended a wedding at Le Jardin and were looking forward to having a great time. As we entered and went to our seats, we couldn’t help but notice that as we sat down, we were hitting the chair of the person behind us. Every time that we stood or went to sit back down we would have to excuse ourselves for hitting the person behind us. My daughter also had the misfortune of sitting in the pathway that the servers used. Every time they passed she would have to either move her chair so that her ribs were into the side of the table or she had to get up altogether to allow the servers to pass with the tea cart. The servers would push by without any regard to the guests. My daughter wasn’t the only one to have this treatment. I finally became upset when I noticed that they were banging the back of her head while they were carrying their serving trays across. This happened about 4-5 times prior to her telling me.

    As the first course was being served I noticed that the servers had stopped. There were still approximately four more tables to serve. We then had a server come to the table and give two agnottoti with cream sauce to five of the eleven people at the table and told us that we would have to wait because they ran out and were cooking more. We all looked at each other in disbelief. About ten minutes later more pasta was served this time there was two types, penne with tomato sauce and agnolotti with cream sauce. As we tasted our pasta we noticed that the penne were cold and not many people at the table ate it.

    During the second course the server graciously brought a special order of food due to my husband’s allergies. He was grateful for this; the only problem with this was that they gave it to him 15 minutes prior to everyone else receiving their food. Again, the food got cold and he wasn’t able to eat it. By the end of the meal, we were starving because the food wasn’t served properly and wasn’t to the satisfaction of the guests. This was a disappointment to the bride and groom and a disgrace to the hall.

    I mentioned this to the server and she quickly went to get her supervisor. I repeated my dissatisfaction with the supervisor; he simply told me that the room was to hold 380 guests and that there were 1800 guests in the building that were being served this evening. I told him that by my count there were approx. 350 guests in this room and it was bursting at the seams. How did they calculate that they can any accommodate 30 more comfortably?

    I have been I the hospitality industry for over 20 years and I have learnt that customer satisfaction is the most important factor. The quality of service is what this industry is made out of and if this crucial aspect is not provided people just will not come back. You might as well close the doors and pack it in. The next time I receive an invitation to come back to Le Jardin, for whatever reason, I will have to respectfully decline. I refuse to attend any function at this facility in the future. Prior to the renovation, I was fully impressed with Le Jardin. The food and service was impeccable. Unfortunately, it has become a bottom dollar first business that disregards the needs of its customers.


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    Everything was done when I got there, I did not have to change a thing. Thank you to Sandro and Carol for a great job.


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    8440 Highway 27


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