I have had the most horrific experiences in both these hospitals with staff and vets behavior.
I took my cat to Clarkson Village Animal Hospital because he was in critical condition and they have a 24hr 7 day wk. set up there. If I had the choice, I would have chosen elsewhere but sadly I did not.
My cat was in his senior years and I learned his body was shutting down. I love my cat with all my heart. As I had a bad experience with staff before they told me I had to come and pick him up or one of there staff members drive my cat to my current vet. They did not tell me what my cat's current condition was, just how much more I owed and he needed to be transferred.
Animal Hospital of Port Credit, Mississauga, ON was the hosptal I was going to. The vet there yelled at me while I was holding my cat in his blanket as he was passing away on me, telling me they will not accept him because they don't have overnight care there.
When I went to Lorne Park Animal Hospital (the best care btw), they advised that my cat's body was shutting down and he was suffering. Clarkson Village Animal Hosp. knew this and they would not care for him because 2yrs. ago a secretary made a huge mistake and I told the vet?
Dr. Mann of the Animal Hospital of Port credit would not take back the canned food my cat used to eat. I had to email Medical and tell they, they in turn called Dr. Mann and told him that it is Medical's policy to accept returns and refund the client.
I took the food back and got yelled at by both vets and their secretary and I was told to go to hell by one of the vets.
This is the cruelest behaviour anyone could do to another person never mind a someone who is supposed to be a professional. I dont' think I'm going to get over the my loss for a long time. In addition, I have to remember what these hospitals have done to me? There is much more, but I'm in shock to write further.
I hope I've helped someone out there stay away from these hospitals.