I recently bought Teakwood charcoal Hardwood. The charcoal teakwood looks great but the Installers did not do proper job. There are places on the floor that installer damage during the installation. Anish Sharma, the sales representative, promised to get it fixed but never fulfill the promise. They charged me $750 with One year warranty but I think warranty is fake. Most of the time, they never picked up call to resolve my issue. I could have my own installer do the job for $450. My recommendation is only for material but NEVER USE THEIR INSTALLERS.
I recently purchased my floors from decor floors on Eglinton and Dixie. I must say i was impressed by the personalized service i received from the sales staff. It was pre-decided between me and my wife to just browse but we end up buying not only the floors but the installation service as well . The job was perfect. All in all 4.5/5
I recently bought my floors from Decor Floors DIXIE location . I was welcomed by a young and enthusiastic sales person who gave me complete detailed information regarding the laminate i bought. He educated me on the various options the store had and i was amazed at the wide variety of choices the store had . All in all it was a great experience and i would recommend decor floors to everyone. Since there always scope for improvement i give Decor 4.5 starts/5
I hired Décor floors (Dixie Street location.) to remove my worn out hardwood floors and replace them with (Armstrong) laminate floors and I'm glad that I choose them.
As all home owners can attest, replacing the entire floor in a condo is not an easy ask, especially, when this installation happens to be your very first one. Like everybody I had lot of questions and wanted to balance quality and costs.
I spoke to 3 other vendors before speaking to Décor floors and I have not come across such personalized service. I was amazed with the level of knowledge of the sales staff, who introduced me to the many options and configurations they would fit my need and bill. The folks also shared the advantages and disadvantages of the many hardwood and laminate floor options and allowed me to make a free choice. I found their recommendations to be bang on and were solutions I could realistically consider and pursue. Finally, the store also allowed me to borrow a bunch of test samples to see its 'fit' in my condo. This gave me a better understanding of how my floor would look in its natural lighting conditions and match it with the color of my walls.
I'll agree that there are improvements that these folks could make. I found that not all installers speak english, so I had to use diagrams and lay the laminate floors as an example to communicate what I had on mind. Once they understood my perspective they completed the job swiftly.
I have been recommending Décor floors to everyone who is interested in changing their floors and they'll surely be my first stop for tiles and carpets and other floor products, as I grow and take the next big house.
All in all, I can say, I loved the service provided with a smile.
I recently got hardwood installed by Decor Floors; I must say I am very happy with their services. The Sales Rep Deep was very knowledgeable and educated us on the different options with hardwood floors, with proper guidance it was easy to select. The installation was done professionally and we absolutely love our floors!!! I have recommended Decor floors to my friends and family and I would highly recommend them to anyone interested in getting the floors done professionally.
very professional installers did not speak English but did fantastic work and very quick. salesmen were ok not pushy but to the point install manager called in advance to let us know the installers were on the way and to call directly to him if we had any concerns all and all excellent investment with decor floors