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I recently purchased my floors from decor floors on Eglinton and Dixie. I must say i was impressed by the personalized service i received from the sales staff. It was pre-decided between me and my wife to just browse but we end up buying not only the floors but the installation service as well . The job was perfect. All in all 4.5/5
I hired Décor floors (Dixie Street location.) to remove my worn out hardwood floors and replace them with (Armstrong) laminate floors and I'm glad that I choose them.
As all home owners can attest, replacing the entire floor in a condo is not an easy ask, especially, when this installation happens to be your very first one. Like everybody I had lot of questions and wanted to balance quality and costs.
I spoke to 3 other vendors before speaking to Décor floors and I have not come across such personalized service. I was amazed with the level of knowledge of the sales staff, who introduced me to the many options and configurations they would fit my need and bill. The folks also shared the advantages and disadvantages of the many hardwood and laminate floor options and allowed me to make a free choice. I found their recommendations to be bang on and were solutions I could realistically consider and pursue. Finally, the store also allowed me to borrow a bunch of test samples to see its 'fit' in my condo. This gave me a better understanding of how my floor would look in its natural lighting conditions and match it with the color of my walls.
I'll agree that there are improvements that these folks could make. I found that not all installers speak english, so I had to use diagrams and lay the laminate floors as an example to communicate what I had on mind. Once they understood my perspective they completed the job swiftly.
I have been recommending Décor floors to everyone who is interested in changing their floors and they'll surely be my first stop for tiles and carpets and other floor products, as I grow and take the next big house.
All in all, I can say, I loved the service provided with a smile.
very professional installers did not speak English but did fantastic work and very quick. salesmen were ok not pushy but to the point install manager called in advance to let us know the installers were on the way and to call directly to him if we had any concerns all and all excellent investment with decor floors