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Don Valley North LexusOwner Verified Business


3120 Steeles Avenue East
MarkhamON
L3R 1G9
We are your Lexus experts. We are located in the north-east corner of the G.T.A. near highways 401, 404 and 407, making us easily accessible for all Toronto area residents. As one of Canada's largest Lexus dealerships, our full line up of new and used vehicles has something for everyone. Our slogan is "Our People Know What You're Looking For" - quality products and services sold by people who understand your specific needs.

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4.6

90 reviews

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    Don Valley Lexus Pre-Owned service

    Was an absolute pleasure to deal with Don Valley North Lexus and Tony Rezaei.

    What exceptional service with a smile and complete and full disclosure of all services available to us.
    With the complete disappointment incurred at Northwest Lexus in Brampton,
    We are beyond happy to be a proud owner of a vehicle from a wonderful DVN Lexus dealership.


    Much thanks for such exceptional service!
    This is how all clientele should be treated.

    Much thanks and regards to the whole team and special thanks to Tony Rezaei.

    By: non-member

    Purchase 2010 RX 2010

    I realized I need a new car because my Acura car was on it's way out. My daughter suggested to look at Don Valley North because she had bought a car several years ago. I was really happy with my Acura and the service but I went just to please her. I went on the Thursday night late and I was a Lexus owner by Friday, This was in fact because of one Of Don Valley North Lexus Sales Rep name Luke. He went above and beyond to make me happy> I love my new Lexus and my sales Rep Luke and I'm now a converted Lexus Owner and I promise that I will recommend all my friend, family and co workers to buy their car from Luke.

    By: non-member

    Great Customer Service

    This is our second Lexus purchase in the past 4 months with Andy Hham, Another smooth transaction...Andy was very knowledgeable in any questions or concerns we had. Very polite man with a good sense of humour. He was a pleasure to deal with and I am loving my Lexus RX350.

    Will definitely refer friends and family!

    Thanks so much Andy!

    Barb Del Brocco

    By: non-member

    DONVALLEY NORTH LEXUS

    I bought a brand new lexus rx 350 from Harry Celil and from the get go he was a great salesmen, wasn't too pushy and always allowed me and my family an appropriate time to discuss sales details, only problem was once you signed the contract the genial persona faded away. Was promised a handful of incentives of which I never received. In fact, when I came in to collect, the aforementioned sales rep pretty much ducked me which sent me for a loop considering such a line of work is largely consumer based. Silver lining though, once I complained about such an incident the sales manager Michael rectified the situation promptly. The taste I have in my mouth about this dealership might've been better provided I made a better decision choosing an adequate sales rep. Just a reminder folks, as with any situation, when you agree upon something make sure to get it in writing (a person's word doesn't seem to count for much now a days).
    Myran

    By: Myran12

    Don Valley North Lexus

    The sales person that serviced me was Manfred Ko. He is deliberately very good at what he does. As a salesperson, they should meet somewhere in the middle with the customers in which he did. He stayed professional and looked for the packages and add ons within our price range that we offered. He did really well on satisfying us as a customer, i would highly recommend approaching him if anyone is looking to buy a car there. Thanks for the amazing service Manfred, very well done, and i highly enjoy my new car.

    By: simontung

    Marcia and Benjamin Shtang

    We have been acquiring cars and servicing them at Don Valley North Lexus for over 14 years. We have always found all the staff extremely helpful and caring and the premises clean and comfortable.
    The following people, however, deserve a special mention:
    1. Alex Khoury, who is your man when you decide to do a deal regarding a Lexus vehicle. He is great.
    2. Ping Lo, who is your guy when it comes to service and repairs.
    3. Chris Findlay, when you need this little extra help.
    Our best wishes to all of them for a successful continuation of their great efforts.

    By: non-member

    Just lost a long time loyal customer.

    For over 17 years my family has gone to Don Valley North Lexus for both purchasing and servicing of our cars. It was never the closest dealer or service center, but they were always amazing to deal with and even though it was sometimes an inconvenience to get there we always had our cars serviced there..until last week. For several months my mom had been considering the purchase of a new car and finally decided on a model. Like our previous car purchases, we ordered a carcost quote. Normally I go with my mom and participate in the purchase she is now 75 and you know how people sometimes take advantage of the elderly. This is what I feel happened last week at DonValley North. I was away on vacation and my mom received a "VIP" invitation to a promotional event. She attended the event and informed the sales man that she would be interested in purchasing a vehicle that day if they could give her the carcost price. Purchasing that the day would also allow her to take...

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    By: unh4ppy

    Lexus service

    I had a flat tire due to some pot hole or ice along Steele near Bayview last Sunday. Lexus roadside assistance was quick to arrive and replaced my flat with a spare.

    Next morning, I called my service advisor, Ping Lo, to have a new tire when the old one was not reparable. Everything was done swiftly and in a professional manner.

    Thank you Ping and Lexus

    By: leungp

    Excellent Service

    We stepped in to the Don Valley North Lexus Dealership after looking around some other places for a new car and we were not disappointed. The RX 350 caught our eyes and we were serviced by a Manfred K. He did absolutely everything necessary to help us with our purchase and more. The excellent customer service exceeded our expectations. I wildly recommend this dealership!

    By: non-member

    Best

    Donvally north is a perfect place to buye Lexus the salsman hary celil is very helpfull and cooperative I sugest if any body need to buy Lexus going to donvally north in toronto they have also very good facility for after sales services

    By: non-member

    BEWARE - WONDER HOW TRUE THESE...

    There are about 8 to 10 Lexus Dealership in the GTA, and ONLY Don Valley North Lexus constantly receive 4 stars and 95% 5 stars reviews every week or so, while the others dealership receive no review. Statistic tells me that these cannot be true, or DVNL must provide extremely/outstanding services that no other car dealership in the world can match. This is very very suspicious.

    Can you trust this dealership. You really have to think about it yourself.

    Cheers.

    By: non-member

    Old Lexus traded in for a new Lexus SUV

    While my old Lexus was still running very well, I wanted a new RX350 which I bought and picked up 2 days ago. It looks and runs great, I am pleased with my decision to stay with Lexus at Don Valley North since both my wife and I drove a Lexus and the urge for me to switch to a different brand was big and we did test drive others.

    I want to commend the dealership and their sales consultant Susan Qiu for the superb job done in striving to perfect the area of their Customer Satisfaction.

    By: non-member

    Excellent service!

    We just bought our first Lexus from Don Valley North Lexus and couldn't be happier! The experience we had them was outstanding. Jim S., our sales rep, was very friendly, knowledgeable, and went out of his way to make sure we were happy and satisfied with our purchase. If you are in the market for a Lexus you must go to DVNL and speak to Jim. You wont be disappointed!

    By: non-member

    Don Valley Lexus XXXXX

    I have been going to Don Valley Lexus for 11 years I have a Lexis RX 300. I love my car. It is still like new. Hiroshi my service contact is outstanding and is always there for me. When I drive in for Service Don Valley Lexus makes me feel important. They know my name and return the car with the same settings. (seat, radio, etc) I give then 5stars and the honour role!!!!!

    By: non-member
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    Additional Business Details

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    We are your Lexus experts. We are located in the north-east corner of the G.T.A. near highways 401, 404 and 407, making us easily accessible for all Toronto area residents. As one of Canada's largest Lexus dealerships, our full line up of new and used vehicles has something for everyone. Our slogan is "Our People Know What You're Looking For" - quality products and services sold by people who understand your specific needs.

    3120 Steeles Avenue East


    Business Hours (Open)

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    Mon: 9:00am - 9:00pm
    Tue: 9:00am - 9:00pm
    Wed: 9:00am - 9:00pm
    Thu: 9:00am - 9:00pm
    Fri: 9:00am - 6:00pm
    Sat: 9:00am - 6:00pm

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