After having contracted with Encore three times over the past 4 years, we feel qualified to state that they are a great organization to deal with. Friendly, on-time and efficient personnel - sales (Anthony and Mike) and installation (Michael) - whose goal is to leave you satisfied. They sell very solid products that will last over time. We will not hesitate to call upon them in the future.

Michael and assistant Michael who did my installation were very professional, extremely tidy, prompt, and polite. Installation was executed extremely well and Anthony followed up with a call to make sure I was satisfied.

From the customer service dept, sales staff and the installation crew the work was amazing including clean up, disposal and follow up. I highly recommend Encore Windows and Doors for anyone interested in having any such work completed.

We knew for a long time that our windows needed to be replaced. Looking around the neighbourhood we noticed that many houses had new windows but the frames were very thick and we didn't want to lose so much glass area. Encore was referred to us and they explaned that what we were looking at in our neighborhood were all retro-fits. Encore suggested a brick to brick installation, we also chose a colour other than white. The windows are now installed and they look faboulous! Thank you Encore!

Encore replaced all the windows in my house, 8 windows in total as well as sliding doors. They did a great job and they did it on time. I found them very personal and I have referred them to other people in the past and will continue to do so as they are quality people who do quality work

Bquiet was recommended to me by a friend who had soundproof windows installed at her newly purchased condo. She couldn't stop raving about the service and outcome of her installation. Needing soundproofing in my own condo after trying soundproofing curtains to no avail, i too called Anthony G at bquiet soundproofing windows. Anthony G was on top of the game from the start. He showed up when he said he would be there, kept me abreast of the progress of the windows for installation and followed up afterwards to ensure everything was in working order. The installers were punctual, tidy and very professional as well. The service by bquiet Soundproof Windows was top notch.

We contacted Encore Home Improvements based on Homestar reviews and their line of soundproof windows. Mike the salesperson contacted us and worked hard to match our needs with the perfect product. This included a trip to their showroom so that we could get a really good idea of the difference between product options. Throughout, Mike was patient, informative and didn't push us to a sale - something that you very rarely see. We placed our order for new windows for the full house including the special sound proof windows for the bedrooms - we also ordered a beautiful new front door and sliding rear door after seeing the options at the showroom. About six weeks later we got the call that our products were ready for install - and install was scheduled for the next week. George and Sean the installers are awesome! Polite, experienced and they take huge pride in the work that they do. Even our kids commented on how nice the "workmen" were in our house. The final product is absolutely amazing! In particular, the sound proof windows do exactly what we wanted - cutting out the sound from the street and airplanes. We couldn't be happier with the product, the workmanship and the final result. I wouldn't hesitate to recommend them to others.

Mike, your firm is the most honest company I have had the pleasure of dealing with! I am sorry I do not need to replace my window.... there was mold and water, so I thought for sure I would need to. George explained it must have not been closed properly (perhaps from the handle) and this is the result, however, the window is fine with some bleach to kill the mold and a new handle. As you can imagine, I'm totally relieved about not having the expense. Mike, not sure another window company would be this forthright.... much appreciated! When I'm ready for new front doors, you're my man! You are so honest..... that is exactly why you are successful! All about karma, going around, etc.... Thanks again, to you and thanks to George.

The Benefits of a Good Night’s Sleep As a physician and psychiatrist, I am especially aware of the importance of a good night’s sleep. Sleep plays a vital role in promoting physical health, longevity, and emotional well-being. After a good night's sleep, you feel better, your thoughts are clearer, and your emotions are less fragile. Without adequate sleep, judgment, mood, and ability to learn and retain information are weakened. Chronic sleep deprivation may lead to obesity, diabetes and heart disease. One of the most important requirements for a good night’s sleep is a quiet environment. Unfortunately, in busy and congested urban areas, extraneous traffic noise often destroys the tranquility of our bedrooms. When faced with such a noisy challenge, my research on sound-proofing quickly led me to Encore Windows and their bQuiet product line. The knowledgeable, caring and attentive staff at Encore delivered windows that were aesthetically pleasing, professionally installed and dramatically effective. The bedroom is now quiet, serene and a wonderful place to fall asleep. I highly recommend Encore and their bQuiet windows. Sincerely, Mark Berber MD

We replaced all of the windows in our heritage home and added 8' patio doors to our backyard, as part of a major renovation we completed in 2011/2012. We had several quotes, but Encore Windows was the best in terms of product, price and service. Anthony Gucciardi at Encore was instrumental in helping us get the Heritage approval that we needed for the wood frame windows in the front of our house. He also coordinated the delivery and installation of our vinyl windows. Both the wood and vinyl windows look fantastic - the installers were quick, but careful and the whole job happened on time! We were very impressed with Encore and would certainly recommend them to our family and friends

I have used Encore for three installations over the past 6 years. In all three instances, I have dealt with Anthony Gucciardi. He has patiently listened to my requests and accommodated my unique requirements. He has offered many useful suggestions to optimize the cost of the installations. I appreciate the long term relationship we have had. Anthony cheerfully helped to deal with a service issue and the matter was resolved to my complete satisfaction. George has handled two of the installations while Mike has done the third. They are both excellent. They arrived on time, were very professional, courteous and efficient, and took the time to clean up the job site when they were finished. It is refreshing to see professionals do their work. The last set of windows we replaced have made a huge difference in terms of comfort and visual appeal. This area was transformed from the coldest to the warmest spot in the house. In the six years plus since I have used Encore services, I only have positive experiences with them. I have no hesitation in recommending the Encore team for your home improvement.

Encore did a complete brick-to-brick replacement of all our windows and a sliding patio door. We are very satisfied with the quality of the windows (Vinyl Window Designs) and with the quality of the installation. Dave took the time to explain the superior construction of the windows, so though they were a little more expensive than another brand we were considering, we felt the price was going to be worthwhile in terms of energy savings and peace of mind. The installers George and Sean also take pride in their work and have many years of experience. I looked at a lot of vinyl window installations in our neighborhood before making a decision. In the end we decided to go with Encore because our neighbor's installation simply looked the best and noticeably so. Overall very happy with their service and with the look of our windows.

I did some research before he came across this company on the Internet. I was experiencing some noise in my bedroom area that had been keeping me awake at night for quite some time. All I can say about these guys is their service and professionalism is unsurpassed. A few things that impressed me was the quality of the product, I was extremely impressed after the windows were installed. They were delivered and installed within the time that they were promised. Their installers (2) were first rate and handled the installation of my windows with the utmost expertise and care. Although the Windows were not cheap, I think you will appreciate the reason why after the product is installed and you see the quality of the finished product and the time it takes to install them, not a simple task by any means. Highly recommended company. D. Martin Toronto, Ontario

A few years ago I contracted Encore to do windows on my home which was more than 100 years old. Encore did a fabulous retrofit job on that old house and added some much needed charm to it. The windows were beautiful, worked well, and the service provided was exceptional. I recently purchased another older home which required all new windows and a French style door. I contacted several companies, including Encore for a quote. Encore's quote was very competitive, they took the time to be available after hours when I was free and they were very helpful with ideas and suggestions. I gave the contract to Encore and they recently finished the installation. They were very clean and efficient and the windows were done without any inconvenience to me. My current home is also an older home and required some extra work which Encore did without hesitation. The finishing work, both inside and out is exceptional, and the installer went above and beyond to make the windows look great. Every window is my favorite. I have been very happy with Encore for both installations, and for their customer service, and would recommend them to anyone. Thanks for the great work and the extra care.

Back in 2004 I needed to change my front windows. I looked around in my neighborhood at different installations that had occured in recent months.I didn't like how aluminum capping was used to cover the old frame and I know I didn't want this; also all the windows being replace were White and I definetly wanted a particular colour. Finally my next door neighbor replaced a few windows and the company didn't use aluminum capping and the result was a nice neat look. I found out the company to be Encore Home Improvements; I contacted them and shortly thereafter Dave came out to see me. I told him I was going to be different because I didn't want aluminum capping and furthermore I wanted a custom colour and I wanted my brick sills changed to stone sills.Dave was excited to have a picky customer who knew what she wanted. Weeks later the windows were installed perfectly and they still look great today (Dave warned me that the custom colour would fade being that they face directly South. In 2011 the windows still look like the day they were installed and I was ready for the remaing windows. Last week the remaining windows were installed and yes they were with the custom colour and Indiana Limestone sills. Michael and Phil were the installers. I had a pre-installation meeting with them weeks before the instalation, I explained what I expected; they took notes and when it came time for the work, they performed perfectly. Furthermore I have a big family event occuring and Encore worked with my schedule. I strongly recomend Encore because they focus on quality and the needs of the customer Salute'

The window's work great. I mesured the decibel decrease with a nifty little application for my iPad. Essentially, I have mesured a 15 db decrease from the original value. Put it simply the phisics work and your product delivers on the theory. I am a very happy customer... I dont wake up a 5 am annymore... And can take a nap even in the rush hour... I will contact you in a couple of weeks for the planification of the installation of the other windows. Sincerely, JS

We would like to express our thanks for the wonderful job your company did in our home. We have received many compliments. In addition to creating and installing our new stain glass windows, we valued your knowledge and assistance during the selection/installation process. The beauty, quality and workmanship of the windows have not only met our expectations but also exceeded them. The men who installed the windows were prompt, courteous and extremely thorough. We very much appreciated the personal service and would not hesitate to use your company again in the future or to recommend your services to others. Thanks again for “enlightening” our home. Sincerely, Sergio & Cassandra

Encore Home Improvements installed sound proof windows in our bedroom that look neat and cut out undesirable noise. I have bionic hearing and I hear nothing! Windows look great and no mess left behind from installation. In fact, this company on its own initiative a few days after installation, contacted my husband to inform him that they had remade a panel of the window that they wished to reinstall immediately. Most likely the installer at the time judged that this panel did not fit adequately and communicated this back to the company and ensured the quality by sending someone back to finish the job to perfection! Very professional and trustworthy! The product also looks and works to perfection! Thank you Encore Home Improvements for making the experience hassle free and and satisfying a very scrutinizing client with an excellent product!

I just renovated/built a new recording studio in my home, which has a lot of window space so I needed windows (one piece as well as sliders) that REALLY prevented sound from coming in and lot of sound from going out. I'm very pleased to say Encore's windows perform surprisingly well! Mike Montecalvo was very pleasant to deal with....very patient and great at explaining the various options for soundproof windows. His crew did the installation very professionally. They took their time and explained their methods very well. Although the windows took a while to manufacture, to be fair they were created for quite a unique application, and the results are great. I would definitely recommend this company to anyone who's interested in getting windows to cut down on outside noise. Gary.

We've been working with Encore Windows for a few years now, slowly replacing all of our windows. While the initial installation was a bit of a disaster (they were trying to replace our bay window in one piece rather than 2 pieces so it would look better on the outside but after 2 failed attempts at getting the window fitting properly, they had to replace it with 3 separate), it was their dedication and genuine and sincere approach to make it all right (even at their own cost) that made us go back to them time and time again. We've replaced virtually all of our windows with triple glaze and the difference has been absolutely remarkable. For years we dealt with condensation on the inside of our windows anytime the temperatures dipped below -10C. Now, they're completely dry and we no longer worry about mold issues. While triple glaze is more expensive, we have found that the price difference is negligible when you see the end results and the difference it makes. In addition, we got the solar shield low E glass and it's absolutely remarkable what a temperature difference we've experienced. With our previous windows (western exposure) in the summers if we didn't pull down the blinds our kitchen and bedroom were easily 30C+ on a hot humid day. Now, it never goes above 24C, even without the AC on so the amount of electricity we're saving by not having the AC running all the time is amazing. We've worked with Dave and Diane in the office and they've always been very helpful, attentive and considerate of our needs. In regards to the installation - we've gotten to know Mike very well now and he's amazing. Always professional and gets the job done well and quickly. They show up on time and the job site is clean when they leave. We've liked working with Encore so much, we've also had them replace Christine's mother's windows and front door. We highly recommend them.

I live on a noisy street and was having trouble sleeping. Came across Encore's Bquiet windows online. I spoke with Anthony and he helped me with my purchase by not only promptly replying to my emails and calls, but by also enabling me to see a recent installation of the Bquiet series nearby. The installation was fast and professional, and the staff was very helpful and enthusiastic. Not only that, the windows are AMAZING! After four years of sleeping with earplugs, I am now able to sleep earplug free and like a baby. These windows are worth every penny.

The master bedroom in my condo faces Bloor Street East. Traffic noise, pedestrians talking and sirens from ambulances and fire engines bothered me at night. In another property, I had tried using Plexiglas for soundproofing but did not find it effective at reducing the noise. An Internet search led me to Encore Home Improvements, and a check on HomeStars convinced me to get in touch with that company. I am glad I did. From start to finish, I was impressed by the professionalism displayed by the staff of Encore Home Improvements. They really strive to do a perfect job. The soundproof windows look great (actually you don’t really notice them, which is the idea). They were installed almost two weeks ago and they work. Traffic and pedestrian noise have disappeared. Sirens can still be heard but seem less close. Strangely enough, so far I have noticed them only during the day and not at night. I am sure they are still sirens every night on Bloor Street near the fire hall just east of Sherbourne. Probably because my sleep is deeper I have not heard them. Thank you, Encore Home Improvements!

Last fall, we finally decided that it was time to redo all the windows in our house along with the front door entrance. We knew this was a huge investment so we wanted to make sure that we had the right company do the work. Encore was definitely the right company! Mike listened to all the issues we had regarding our existing windows and front door entry and was able to provide us with options. We have a huge two storey window in the back of our house that we were unhappy with. Mike was able to modify the design so that it would meet our needs. Now we can look out that window and really appreciate the view of our backyard. Mike's patience and knowledge was really hi-lighted when it was time to choose a front door and transom. We had an idea of what we wanted but we were unable to find a picture of anything like it. Mike worked alongside us to design the door and the transom. He never pressured us to settle but wanted to make sure that it was exactly what we wanted. He understood our need to make sure that the front entrance made the impression we wanted it to make as well as satisfying our need for privacy. After several weeks of design editing, we were finally satisfied and that was nothing to how satisfied we were when it finally got installed. What a difference! We love it, our family and friends love it, and our neighbours can't stop commenting. Mike's high level of knowledge and professionalism was maintained throughout the whole process. Once we finalized our decisions, the windows and doors were delivered and installed on time. I don't think we can say enough about George and Shawn. They always showed up on time, were very professional and organized and their workmanship was flawless. Before going home for the night, they always made sure to clean up and showed respect for our home, both inside and out. They went beyond our expectations. In the end, we are truly satisfied with the sales, service and product that we received from Encore. I would definitely use them again in the future and refer them to our friends and family. Thanks Encore!

The doors are beautiful, the whole house feels warmer and tighter and while I didn't get an opportunity to meet George and Shawn as I was "wearing" the dog downstairs, I heard Kerry kibitzing with them and knew from her tone how very much she liked both men. I just can't tell you enough how pleased we are with both doors, the really elegant door hardware and just how much light they let in to our dark entry and side landing. And real grillwork on the door windows, not that fake inside the glass crap! And I too agree with Kerry that we are most pleased that Heather recommended you so very highly as we will do to anyone we meet who is looking to upgrade. You were a great teacher guiding us through the world of doors! Very scary!!! All the best and see you in the spring for the downstairs windows! Valerie

After spending some time shopping around for windows, we decided to go with Encore Windows as Mike was thorough, attentive and competitive. We also insisted on using a company that was Window Wise certified. New windows are only as good as the installation. We read the reviews on several companies, but Encore came ahead of everyone else because Mike wanted our business and did everything to ensure we made the right selection for our home. We were in a rush to get the windows installed and once the contract was signed, the windows arrived ahead of schedule. To our surprise, the crew arrived on time and completed the job ahead of schedule and on budget. I would definitely recommend Encore Windows to anyone who needs to replace their windows. I’m so pleased with the installation and the completion of the project, that I intend to call them in the spring to replace my front door and two sliding glass doors in the basement.