I built with Excel Homes LP in 2006. I gave them one star because the roof doesn't leak!! There are numerous issues with the home including structural issues not built to Alberta Building Code. (Thanks City Inspector for missing that)! I am currently $5000.00 out of pocket for repairs. Excel just lead me along until I wasn't able to go to Arbitration and then stopped returning my calls. So now I have taken them to court and they are fighting me ever step of the way. Thanks to a number of other people who have sued an won I have a very good chance to win!! Oh and Excel is a very poor quality builder, want a good builder go to JD Power and look at the Calgary Builder rankings and then pick a top 5 builder not number 18!!!
Unlike most companies, fairness and customer service is not a priority for this home building company. What started out as a goal to build my dream home quickly spiriled into the abbyss of an uncertain economy and nightmarish dealings with Centrex/Excel Homes. By the time I moved into my so called dream home the market valued had plumeted by 125,000.00. Pretty shocking as this was caused by far more than the poor economy - it was a ripeoff of a home that was never worth what I paid for it in the first place. Buyer beware! yes I am at fault for trusting a company whose reputation appeared umblemished at the time. Not so now, as I speak with other purchasers of the Excel/Centrex brand of home many problems are becoming apparent and I thought I was the only loser.
My main concern as I continue to investigate what "the hell just happened to my life" was where the builder was asking for concessions from its' contracters by 7% they were unwilling to make concessions for the very people who support their company by purchasing their homes, the buyers.
Please do yourself a favor and find another company to deal with and take my recommendation to not purchase a Centrex/Excel home. Oh! in case your wondering, yes I have moved in and yes I am still experiencing problems.