Yesterday, I went to Faces at Square one and was very dissapointed.

As I walked in, the sales assosiates were busy talking to eachother, completly ignoring me.
I walked around looking at the different products, and picked up a makeup brush, there was no price tag and it was an open product and a bit dirty, so I figured it was a tester. I barely held it for 5 seconds when it was GRABBED out of my hand!!!
The Sales assosiate who GRABBED it told me "Your supposed to ask for assistance if you want to see something, these are not testers, they are for sale, do you want to make a purchase?"
POLITELY, I asked her what hair the brushes were made from and she had no clue. She then walked back to her co-worker and started talking & laughing again.
I wasn't the only customer in store, there were 2 other customers getting completly ignored and waiting around until the sales assosiates finished their conversation.

I would like to say that all the Faces stores are independently owned, so I will try another location but will never return to the Faces in Square One.

• By:

  KAT

  omigod! there is no excuse for that. one of the downsides to salespeople not being on comission, i guess.

• By:

  BRITNEY

  thats nasty!