After searching everywhere for the tiles I wanted, a friend suggested the Tile Depot. I only wish they would have suggested it sooner! Amazing store, with Amazing Staff.

The staff is very friendly, very professional. John, Francis and Amy are really helpful,dedicated and with a high level of customer service. We were treated with respect and kindness. We were impressed with the time they spent with us. They are committed to their jobs and take in care customers' needs with attention and accuracy.
Job well done!!!!

I was totally impressed with Factory Tile Depot. Not only was it by far the most selection in tiling possiblity that I came across(and trust me I had done a lot of travelling looking forthe right tiles). The prices were extremely reasonable. Also found a gem of a staff member named Amy who was knowledgable and patient. She thinks "outside the box" and knows her products and where they suit the best. Only draw back is the delivery times are not on time (but have found this problem with most tile shops) Overall would highly recommend Factory Tile Depot and look forward to working with them again on my next project

I would like to comment on the exceptional customer service that I received from Dan and Amy while replacing my countertop and adding a back splash to my kitchen.There was a problem ,no fault of theirs, and this was taken care of very efficiently by them.I will certainly recommend them and the store to all my family and friends.

I am Interior designer. I buy a lot tiles from Factory tile depot. I think their staff is very knowledgeable and friendly. They exceed my expectation every time I am there. If anybody is looking to do renovation in their Kitchen or bathroom, please at least visit tile depot once. You will be glad you did.

Factory Tile Depot is my first and only choice for tiles. Their selection, service and knowledge are superior! Their sales staff determine your needs, taste and style, and then recommend exactly what you never knew you were looking for! Their expertise turned what I feared would be an endless,indecisive hunt into a pleasure that took under an hour. I would never even consider going anywhere else.

In the last 6 months, my husband and I decided to tackle a kitchen and two bathroom renovation. For each mini project we partnered with the staff (really AMY - highly recommended) to envision each room...lots of selection, knowledge and satisfied customers!

Great selection with good sized samples to take home for trial. Price at this store is not the lowest in the marketplace but if you book an appointment with Amy you will not be disappointed with her product knoweledge and design suggestions. She is an invaluable resource but would recommend that you call ahead and book an appointment with her as the shop gets pretty busy at times. We couldn't be happier with our finished reno, thanks in a big way to Amy.

I will only shop at Factory Tile Depot! After visiting 4 different tile stores, Factory Tile offered the widest selection and the most helpful staff. Amy Mereles gave us great tips on design and had alot of knowledge about installation. A great, easy home renovating buying experience.

We are building a new home. Went into the shop looking for a travertine tile after doing all our selction at another tile store. SO this was the last piece. We loved the service so much that I think I will be placing my entire order with these guys. When you get a person to serve you - they are 100% yours till you leave the store.

I recently purchased travertine tile for a home reno project from Factory Tile Depot and will buy again in the near future. The staff was friendly, not pushy and helped to make the buying experience one to rememeber. I will highly reccommend this place to all of my friends and family who are looking for quality tile at a reasonable cost.

Great selection of tiles, both for the floor and the back splash. The best display of back splash tiles I have seen. The staff are helpful and knowledgeable and don't mind answering lots of questions about the use of different materials. The styles displayed range from traditional to very modern and unique.
They gave us lots of tips about installation too.

Unbelievable selection and knowledgable staff. They came up with a great design and all within my budget. I am recommending this place to all my friends and family. Great experience 10+++.

Unbelievable selection and knowledgable staff. They came up with a great design and all within my budget. I am recommending this place to all my friends and family. Great experience 10+++.

Great selection for everyone, from classic to funky...staff is great...you have to catch one and hold on to them though! Been to many different, big tile stores in Toronto and always go back there! BTW - They let you borrow samples at a low cost so the possibilites are endless!