Holt Renfrew on Bloor is in a class of their own--NO CLASS. Their sales people stick their noses up at you and make you feel inferior if you look too young, too old, too simple, too colourful, etc...
I spend a lot of money and have lived in many cities in Canada, but I have never seen any store that treats people in as undignified a manner as the way Holts sales reps treat people who don't look like they belong in this posh store.
The funny thing, is of all the posh stores in all of Canada, the dt Holts is in the worst position to be burning customers because of all the competition around them.
Don't waste you're time in this store. I promise you, they're not offering anything that you can't find somewhere else with better service and probably cheaper. If you want to spend your money, spend it in places where all customers are treated with dignity.
Holt Renfrew never disappoints for so many reasons! I quickly ran in here the other day to grab some makeup from the Dior counter. I was greeted by the nicest gentleman at the door. He greets you with a big smile, ask how you are and is extremely friendly. Once I approached the Dior counter the makeup artist was there ready to help. She showed me all the winter colours and suggest great products for my skin. On my way out of Holts the man greeted me again just as pleasantly as he did on my way in.
The store is also decorated great for the holiday season!
As I said, Holts never disappoints!
Holt Renfrew has the best of everything. If you ever need a dress for a special occasion this is the place to go. You will always find just the perfect thing. And, believe it or not, not everything is highly priced. I have seen designer dresses that would be perfect for prom for under $300. At sale time, if you have the patience to go through the racks, you can find some really good deals. $500 dresses can be bought for $200.
I love the makeup. I use Yves Saint Laurent makeup and this is the only place I can get it. I have used similar makeup by other brands (also high priced brands like Chanel) but they don't measure up. The sales staff really know what they are talkimg about and are really helpful.
Admittedly the cost of most of the stuff prevents me from going too often, but even at Holts, bargains can be found and if you are not looking for a bargain and are willing and able to pay the price, the quality you will get will be the very best.
Wow, you really do have great taste, Ruth :)
I have to admit, I've never gone into Holt's b4 becuz it's so well known to be higher end & I had thought it was completely out of my price range.
However, after reading your review, I'm going to give it a chance, especially if I could find a great bargain! ( I just absolutely love finding a superb bargain!)
As well, I had no idea that they sold makeup there. I love makeup & am always experimenting with new & exciting products so I'd luv 2 see what they have :)
Thanx once again for sharing some amazing information with the rest of us!