Homexx Corporation has been a very unprofessional and frustrating builder to deal with. I can’t say I would never recommend them.
For the most part our salesperson was good to deal with. But I do feel he was untruthful (intentionally or unintentionally) to us when saying the company was really good at repairing any concerns we might have. And not to worry as they have the best trade’s people working for them
We had problems with the vendors where we were sent to for our appliances, cabinetry, flooring and our home phone/cable wiring. Some were just out right rude and others tried charging us for what should have been part of our package. I do have to say our salesperson did transfer our file to different vendors on two occasions.
We have had nothing but problems with the quality of the workmanship. Each problem has taken many emails and usually more than one person to fix the problem. Most issues took many visits. We had at least 1-5 (sometimes even more) problems every month for the first year.
Our problems and concerns have been ignored or dismissed, we were even told to put in a claim with the new home owners warranty program. (After paying the $100 fee for the claim the program reviewed the problem and Homexx had to fix it.) It didn't matter if it was a small issue (grout) or a major one (garage floor). Homexx rarely took responsibility for the trade’s people’s poor workmanship (these are the people they hired, the same ones they claim are the best). We continue to have problems but are now having to pay to have them fixed out of our own pockets, some of them are the ones that were ignored or dismissed.
The one key person who I have to say never lied to us or brushed us off was our site superintendent. He really was great to deal with.
Again, this is one company I would never recommend building with. At no point am I saying don’t build with them I’m just saying I would never recommend them. I do suggest you do your homework, check out BBB, home builder review sites along with JD Power. I wish we would have taken a better look, we thought we did
A couple big pieces of advice for anyone building a home… please review the new home owners warranty program guidelines as that is what they (well at least Homexx) will say is “industry standard”. It’s not really the “standard” it’s the norm as it is not government regulated. Hire a company to come out and do a home inspection prior to your final builder visit. (They found a problem that was not up to spec.) This was something Homexx’s maintenance person never bothered to even look at.