What a pleasure working with this company. They went out of their way to accommodate a tight time frame and completed the
work on time. Under the supervision of Tyler, the supervisior,
the work was done in an efficient and friendly manner. The staff were very obliging to my requests. The finished product looks very professional and the envy of the neighbors. The clean up was unbelievable. Ever hear of giving the shirt off you back!!
Thanks Mike for all your help. You should be proud of your team.
I contracted with duradek at the end of June to cover a small front porch and also to install a glass railing. They were quick to quote a price and I signed a contract in early July. After that, nothing! I phoned, I e-mailed. I received excuses and promises and sometimes they totally ignored me. This small project was eventually finished, after constant begging by myself, and after I threatened to cancel,at the end of October. A project which should have taken no more than two weeks in fact took 4 months to complete. Their customer service is terrible and I would never recomend them to anyone! Andrew.
The HTR team did a fantastic job. They are very professional, and skilled. They supplied all the information required to ensure I built the deck properly for the Duradek covering. My clients love it and are looking forward to spending hours on the deck. The Duradek also provided a 100% water proof cover for the patio underneath.
Mike and his crew revived an old and tired looking deck. WOW what a difference we now love to sit out and enjoy the clean and waterproof deck. Mike was very professional and a pleasure to work with, he kept to his timeline and delivered what he promised. We have gotten many compliments on how great our deck now looks. I highly recommend them. Thanks Vito and Daniela
We recently purchased a new home. A real fixer upper. The deck need replacing badly, and we wanted to make it waterproof so we could use the area below. We contacted Mike at HTR Duradek and where thrilled with the entire process. It was so refreshing to work with such a professional company. The installers took such pride in their work. You could tell that they enjoyed their work and took great care and pride in what they did. The new deck looks amazing and we have had so many compliments from our new neighbors. Thanks HTR Duradek.
Mike and Tyler have turn our new deck into a gorgeous deck. We put up a 22x15 deck that needed to be finished with a waterpoof finish. After contacting Duradeck, Mike called and I was so impressed with the level of attention to my needs.
Tyler met with me on site to review the project and within days, I cannot believe the finished product.
The workmanship is outstanding and again, dealing with both Mike and Tyler was a pleasure.
Excellent to deal with. Professional, courteous and accommodating. On site staff were friendly, efficient and aware of those around them (children). The work site was kept clean. Emails and phone calls were returned quickly and full of information. I'd say I can't wait to work with them again, but the warranty is so good, it won't be for many years!
Michael McGowan is the most personable and like-able character around. Most important, he gave me a quote, delivered on time, with final price intact (no extra charges) with his fantastic team!(and Brenda his wife is great is decorating) After many renovations to my home, this was my first experience in dealing with a job, that I felt totally confindent with his knowledge. He delivered my new roof system and terrace, it is beautiful! I would recommend Michael for any job, as he is a professional, I will surely call on him again!
Salesperson, Weiss Realty
Having contacted Mike at HTR Duradek, he was able to meet me to discuss timing and appointments within the same day. Within a week, his men arrived at my home first thing the morning and they stayed until the job was complete. Overall, I am very satisfied with the product and craftsmanship. It looks a 100% better than before and I continue to receive compliments from my neighbours. I would recommend HTR Duradek to anyone, as they were very professional and the job was done within the same day.
We were tired of sanding and staining our deck every year also we have a walkout basement and wanted to create a dry space below. We contacted Mike from HTR Duradek. From the outset, the attention to detail was evident. They started the job on time and completed it 2 days. The deck looks great, it exceeded our expectations.
Mike and Tyler and there men did a great job installing plywood and then the Duradek. Mike was a great help choosing the right colour for our deck. Now we can leave our furniture out below and not have to worry about it getting wet. The work was all performed in 1 day and the clean up was immaculate. Definitely a 5 star company.