Having contacted Mike at HTR Duradek, he was able to meet me to discuss timing and appointments within the same day. Within a week, his men arrived at my home first thing the morning and they stayed until the job was complete. Overall, I am very satisfied with the product and craftsmanship. It looks a 100% better than before and I continue to receive compliments from my neighbours. I would recommend HTR Duradek to anyone, as they were very professional and the job was done within the same day.