Not really great, I agree with the rest of customers.

I bought a coupon from TeamBye $199 for 1 Year of Unlimited Laser Hair Removal in a hope to remove my hair on 3 Body Parts at IMD. Unfortunately I was late for my first appointment, and I called in to reschedule. They asked me to visit them, but when I came in, they refused to provide me with the rest of their service (i.e. all 6 sessions). They told me that their policies gave them right to refuse from providing a service in case a client is late for one appointment.
Ok. Even if they have all these customer-unfriendly policies, why would they make me lose my time and come over there? I felt completely weird after having a conversation with a women who appeared to be a nurse/or a doctor(?). She made me feel uncomfortable, even though I admitted the fact that I was late for my first appointment and was able to compensate for that. No. No refund, no service, no attempt to save the situation.
After all, I would not continue having laser hair removal in this place (even if a had a chance to do so), as people who work there do not look trustworthy. The clinic is not nice and clean. I even had a feeling they were concerned with 'monetary' problem, and the only motivation that they had was how to extract as much profit as they can, without any concern for impact on people's lives. TeamBuy reimbursed me at the end, but I spent much energy on it, and as far as I understood the policy came from IMD, not TeamBuy. Sorry guys, I would not recommend wasting your time on this place! Avoid it!

• By:	MARGARET38

  disappointed and unsatisfied.
  

  A scam.

• By:

  SVETLANAI

  I was ultimately refunded by TeamBuy. Yet, the whole experience with IMD was not great. I'll continue shopping in TeamBuy, yet refuse to go to IMD forever.

This place isn't great. Went to do an IPL and they did not take the time to do my whole face. Just the nose and cheek. Was done in 5 minutes. I didn't like the fact I had to ask them to do certain parts of my face because they forgot, and then they still forgot to do the rest of my face. I definitely would not go back. Also when I booked my appointment the first time they said I can do my consultation and treatment on the same day. When I went they said I can not do my treatment on the same day because of policy, so I wasted my time driving there again to do the treatment. I had a living social deal coupon so of course I would have to go back and use my deal. I think they didn't want to do the session because I said I forgot to bring my wallet to pay for the 16 dollars taxes, which i didn't know you had to pay for living livingsocialdeals coupon. They didn't give a receipt for that so I think that is scam to get extra money off people. Anyhow, I booked an appointment for my mom (I bought the deal for her too) and she was able to do consultation and treatment on the same day. Ha, caught their stupid lie. It as the owner that lied too. The old lady,forgot her name.
Anyhow, I would not recommend this place to anyone.

• By:	MARGARET38

  dissapointed and unsatisfied
  

  Agree!

If you want permanent damage on your face and no results...this is the right place!!!!If i was smarter i was gonna pay more and go to better place.I got no results after 7 treatments and also permanent damage on my upper lip. How am I gonna fix my face now….nom idea!!Be smart and be careful where you go for a laser treatments.

Results were not as I had expected after having read many reviews on photofacials. Every review I had read about photofaciaks showed positive reviews in the first treatment. I didn't have any results, and I dont have a lot of freckles. They are light and they wanted me to do 6 sessions. Did only 3 and I can say it wasn't worth it. Also, they didn't take the time to do the whole face, only parts that they thought were necessary. Also the place is not that nice and the owners are not very honest people. I would not recommend this place to anybody. They are not friendly either.

IMD laser clinic's IP has been flagged by many websites as having posted reviews for the clinic under the disguise of patients. So dont be fooled by the rave reviews you read. I have been there and seen first hand their lack of knowledge and money-hungry tactics. In the case of this clinic, everyone seeking laser hair removal is too poor to be cheap! You are better off paying more per treatment somewhere else because you will need less treatments to see results.

• By:	MARGARET38

  Dissapointed and unsatisfied.
  

  Abslutely agree! A scam.

Totally disappointment! Laser technician didn’t know how answer to most of my question. After 2 treatments all my hair came back. It was total west of my time and money..

not professional, not clean

IMD Laser Clinic is AMAZING!!! It has amazing services and amazing doctors! The clinic made me feel like i was right at home. When i finished my treatment i looked 20 years younger!!!! I was just amazed!!
IMD Laser Clinic IS THE BEST!!!

Sincerely
Kristy
A very satisfied costumer of IMD Laser Clinic

IMD Laser Clinic is a friendly and professional environment where you can be confident about the laser treatments that you receive. Educated and caring staff makes you feel more comfortable and relaxed during your laser hair removal treatment.
I strongly recommend IMD Laser Clinic to my friends and family.

IMD Laser Clinic is clean, very well organized and welcoming. I appreciated their customer service calls and their willingness to answer any of my laser hair removal questions or concerns. I always felt very well taken care of, as their professionalism and knowledge of my specific laser hair removal needs where always at the forefront of their work.
I have and will continue to recommend IMD Laser Clinic to anyone; you will be amazed by the results and very comfortable within their environment.

The laser treatment I had at IMD Laser Clinic was quick, painless and affordable. The staff was very welcoming and they made me feel very comfortable during my treatment. I would recommend IMD Laser Clinic to anyone!

• By:

  MARIE89

  unsatisfied
  

  painless?! Who the heck are you fooling? Id cringe at the pain! This clinic is a waste of time... it is rubbish you never leave satisfied.

IMD Laser Clinic was the perfect solution for my needs. With great enthusiasm for their work, they have the highest quality professional Laser Hair Removal treatment at a price, which I could afford. Not only was it such a joy to be their client, they also made the treatments quicker and easier than I anticipated. My treatments had resulted in the exact look and feel of the type of skin that I have always longed for. IMD Laser Clinic have also incorporated cutting edge technology which enhanced the effectiveness of my treatments. I was thoroughly impressed with how quickly they got rid of my hair. They met all of my requests and needs faster than the time frame they quoted me. A rare occurrence with most Laser Clinics today. I love my new skin and I am happy I chose IMD Laser Clinic.

• By:

  MARIE89

  what did u do something to your skin or did they remove your hair? Faster? HA I paid extra and did 4 more sessions and still had to go look for another place! I HATE THIS PLACE

• By:

  SVETLANAI

  There is no way this review comes from a real person who got his treatment at IMD.

Thank you for the Laser Hair Removal treatment that I have received from you. I have done 6 treatments on my inner thigh area and under arms and have found the results satisfying. This is the best thing I have ever done for myself.
I also want to thank you for taking your time with me and for being concerned in any problems that I might have had with the treatment. Thankfully there were no concerns to be worried about.
I have been to a few other places and haven't been treated as fair as I have been treated in your office.
I can honestly say that I've gotten my money's worth.
Thank you again for being GREAT!

• By:

  MARIE89

  Did they pay u or is this Al trying to fool everybody it is a good and clean place? Customer service is someone who does not listen and pretends to know everything and goes on for 1 hour even though you tell him you have to leave? Very rude owners! Also they lie to you, do not go there and think you would be out there hairless. You have to remain their customer forever and will never be hairless.

• By:

  SVETLANAI

  I also have an impression that all these wonderful reviews are supported by the Clinic itself, and they do not come from people who visit this terrible ugly place.

• By:

  AELITA55

  IMD confusing the customers?
  

  IMD putting all these nice reviews to confuse the customers? That's what they most probably do. IMD, people hate you!