My boyfriend is away and used the internet to send flowers. They waited over a week to try to fill the order, then tried to do it last minute. She ruined the surprise by telling me EXACTLY what was coming. After finding a florist, who had to scrape the bottom of the barrel at the last minute, the flowers arrived a day late.

We agreed on a colour change, but she didnt listen when I stated PINK and decided to mix them. The colours look like carnival colours of awful cotton candy, poorly arranged, and you can see they are hurredly thrown together. They were even wilting before I even got them.

When we contacted them, the lady wouldnt take responsibility and provided even more poor service. The flowers are ugly, and I want my boyfriend to get the refund promised on the website if we are unsatisfied.

Don't order from ItalFlorist if you expect good service, and professional attitudes if something goes wrong. Expect to have the finger pointed in your face for blame when all you did was hand them a fortune for their "high quality" (HA!) flowers.

Happy engagement to me.