I BOUGHT INSTRUMENTS FROM THESE PEOPLE AND EVENTHOUGH I HAD THEM FOR NINE MONTHS, I ONLY USED/STERILIZED THEM A FEW TIMES. I RETURNED THE INSTRUMENTS TO THEM BY HAND AND WAS PROMISED A REFUND CHECK.....SEE RESPONSE BELOW......SO NOW I DON'T HAVE MY INSTRUMENTS OR MY MONEY. BOTTOMLINE IS DO NOT BUY FROM THEM. DISPOSABLE INSTRUMENTS LAST LONGER THAN THEIRS.
Hello Dr ......I spoke with the President of Jaccell Medic regarding a check.He feels that we replaced them once and that a period of one year's use for those instruments is significant and sufficient considering the price paid.Therefore there will be no refund check. SINCERELY,GAVIN MONTCALMU.S. SALES SPECIALISTJACCELL MEDICPH: 1-866-401-4522FAX: 1-514-731-0002