Last year we decided that we should rent a viola for my son who was in grade 8, so that he could practice what he was learning in school. Carrying the school viola back and forth was proving to be cumbersome, together with the 20lb. backpack. The staff at Long and McQuade were friendly and helpful. And for a fraction of what it would cost to purchase the instrument, they provide a "school year" flat rental fee. For only an extra $10 for the year, you are covered for theft and damage. We returned again this week to rent the viola again for grade 9. All of our information was in the computer, so it was even more efficient this time round. Again, friendly and efficient staff,. Now if only I can get my son to actually practice!!!!