Featured Business Details

update listing

Madeline's BoutiqueOwner Verified Business


1798 Avenue Rd
TorontoON
M5M 3Z1
JOVANI ,SHERRI HILL, LA FEMME, TERANI ,NEW ARRIVALS NOW IN AND MANY MORE

WEBSITE     QUICK QUOTE










4.1

12 reviews

  • 5 Star
  • 4 Star
  • 3 Star
  • 2 Star
  • 1 Star
    • 8 reviews
    • 2 reviews
    • 0 reviews
    • 0 reviews
    • 2 reviews

    PRICEY, BUT PLEASED!

    I went looking for a dress for my engagement which was to take place in less than a month. They helped me, by providing a great selection(some of which were pricey), but beautiful. BOOK AN APPOINTMENT. It's busy, so you need one.


    THIS REVIEW WAS:

    a must read (0)
    helpful (0)
    not helpful (0)

    We went to Madeline's searching for prom dresses for my twin daughter's and as soon as we walked in the store we were made to feel very welcome and special. The owner Nick was very attentive and helped the girls pick the perfect prom dresses. My one daughter loved it when he asked her, "So is it yes to the dress?" They needed to go back for serveral alteration fittings and the seamstress and Madeline were always very accomadating to the girl's specifications and made them feel like movie stars. Several of the girl's friends also went to Madeline's and everyone had great experiences.


    THIS REVIEW WAS:

    a must read (0)
    helpful (0)
    not helpful (0)
    I HATE DRESS SHOPPING

    I would like to preface this by saying that I hate , absolutely hate dress shopping. I am now the mother of the groom and went dress shopping with the mother of the bride ( a very dear friend of mine, yes, our children are getting married....to eachother). We made an appointment for saturday, we arrived and it was so busy we could barely move. Madeline took us upstairs which was quiet, just us and Madeline. I described to her what I was looking for in a dress, she brought out 4 or 5 dresses, all stunning. I fell in love with 2 of them, narrowed it down to one and I have to say this time dress shopping was PAINLESS@!...thank you Madeline..oh, btw, the mother of the bride also found a gorgeous dress.


    THIS REVIEW WAS:

    a must read (1)
    helpful (0)
    not helpful (0)

    I went into madelines last march to start searching for a prom dress because i heard that it gets super busy closer to "prom season"and found a large variety of lovely dresses. i personally believe if you are looking for immediate attention go in during the day befor 3 or 4 and never go on a friday or saturday, they will give u all the attention you need if you go at the right time. I ended up not purchasing my prom dress in may due to the fact that i needed a second opinion, however i came back in early april and my dress was not in stock anymore, however they were able to order the dress in (my size) and it came in no time. Madelines boutique is a great place to shop if u go at the right time. and lets get real, stores get super busy sometimes, u need to be patient and cut the employees some slack. Since my prom i have gone to madelines numorous times and always bought something.


    THIS REVIEW WAS:

    a must read (1)
    helpful (0)
    not helpful (0)
    LOTS OF SELECTION

    After doing my rounds for an evening dress we stumbled upon Madelines while on our way back home as we saw their window display. We walked in and they had a lots of variety short long, one more prettier than the next my mother and I both found dresses for a family wedding after weeks of looking in 10 minutes increadible, the staff was helpful and fun they had suggestions and didnt hesitate to pull out more even though we had found the one worth the visit...Franca


    THIS REVIEW WAS:

    a must read (0)
    helpful (0)
    not helpful (0)

    I never thought that I could have such a bad experience shopping for a dress for my mom for my wedding.

    We had gone to Madeline's 2 months prior and were assisted by Rachel, a sales girl who works there who was wonderful. We made an appointment, tried on a number of dresses and narrowed it down to two dresses. Both dresses were still on my mom's mind and we decided to return for a second round review and to probably buy the dress.

    The store is split into two levels, the first level has all the standard evening, cocktail and prom dresses. The second floor is where the mother of the bride designated dresses are. When we arrived the store was full of teenage girls trying on prom dresses. I informed Madeline that we were here for an appointment and she asked us to wait for a bit. I asked her if we could browse and take some dresses with us upstairs and she said yes. We pulled a couple of dresses off the rack which Madeline subsequently hung up next to the registry. Her husband saw this and began shouting that we can't take these dresses upstairs for our appointment and began insisting that if my mom wanted to try these dresses on she has to line up downstairs, wait for a change room and only after she is done here can she proceed to her appointment upstairs. When I expressed my confusion at this, Madeline told him she has allowed us to take these dresses upstairs and asked us follow her. As we were walking upstairs I heard her husband continue shouting that he didn't understand why we made an appointment if we were going to browse downstairs.

    When we got upstairs, the "appointment fitting" consisted of Madeline standing around being COMPLETELY unhelpful and downright insulting a few times. She made faces at any dress that my mom wanted to try from downstairs and kept insisting they were not appropriate for my mom. When I told her that she left two dresses behind and tried to describe the dresses she said she has no idea what I was talking about. She didn't offer to go downstairs and check, I gave up, went downstairs and brought the two dresses up which she told my mom were not worth her trying them on.

    When I asked if she has any other dresses that she could recommend, she said, none that would suit her (my mom is a size 8). My dad and I walked around the store and pulled out a few more dresses for my mom to try, but each time we did, Madeline made a face at the dresses.

    My mom tried one more dress that I handed to her and when I asked Madeline if she could pin her, she did it so haphazerdly that the dress continued to hang on my mom and I ended up fixing the clips myself. 10 minutes into the appointment, she decided that she was done with us and left to help a girl who came upstairs to try on a prom dress. When I asked her if there would be a better time for us to come back, when its not so rushed, she said no. All in all, it pretty much felt that she had decided that we weren't worth her time. We came in ready to buy the dress my mom fell in love with previously (with an $800 tag line) and left because we just couldn't deal with her attitude. I know that they are busy and I know that they don't have a lot of competition, but there has to be some service to go with such prices. At any other store, I would be demanding to speak to the manager but what do you do if its the owner being rude to you?


    THIS REVIEW WAS:

    a must read (0)
    helpful (1)
    not helpful (1)

    I went to Madelin'es looking for a dress for prom, i wear a larger size and was expecting it to be hard to find larger dresses! Madeline's had a huge selection of many dresses in all sizes! the staff knew about style and were very honest! a little pricy but worth going to. Do not call over the phone because there phone service is bad due to it always being busy! I found my perfect dress and will definately be going there again!


    THIS REVIEW WAS:

    a must read (0)
    helpful (0)
    not helpful (0)
    LOVE MADELINES!

    After looking at several different dress shops on eglinton me and my girlfriend stumbled upon madelines. We were looking for the perfect dress for her 21st birthday within a reasonable price range. We ended up finding a dress that was so perfect- screamed its my 21st birthday- and only $99. The sales staff was helpful and truthful. Their selection of dresses were modern and beautiful. I will definitely be going there for any future formal wear I may be needing.


    THIS REVIEW WAS:

    a must read (0)
    helpful (0)
    not helpful (0)

    First, let it be said, that I am no fan of spending lots of money. Despite that, while the dresses can be on the high end of what I want to pay, it's worth it for a dress that is unique and will not look like everyone else's dress.

    My mother found the dress she wanted here for my wedding four years ago, as well as my brother's this summer. It is our go-to store for when we have a very special event, such as an immediate family wedding, to find a stylish, gorgeous dress for my mom, who is not yet 50 and doesn't want to wear dowdy mother of the bride or groom dresses, but wants to looks elegant and classy.

    Some people may find the attitudes and service off-putting, but you will get the "boutique" mindset if you go to a boutique, and also get boutique service. They may not have tons of people to provide service, but when it's your turn, they give you their complete attention, expertise and honesty. They will show you what looks good on you, and will be honest if a dress is simply not working for you or if you're looking for a dress that's not going to accentuate the good and hide the bad.

    Typical of boutiques, the nicest dresses aren't always out on the floor, and they are not eager to bring out every dress they have if you're just looking. Like I said, this is common to all higher-end boutqiues (or at least I have found this to be true). You don't get the "mall" attention and pressure and eagerness to please at any cost, but you also don't get the "mall" opinions (where everything looks fine on you) and dresses (which are not of the same caliber or quality).

    It depends what you're looking for. They certainly have lots of dresses to browse through that aren't quite as expensive, but typically, the products I find most gorgeous are the ones that are obviously more expensive and meant for a truly special occasion. That beign said, the selection is quite good.


    THIS REVIEW WAS:

    a must read (1)
    helpful (0)
    not helpful (0)
    ANNA STELLA

    My son had his wedding on Oct.10 and I needed an evening gown. After visiting numerous stores without any luck, a friend referred me to Madelaine on Avenue Rd. I ended up purchasing the dress and the whole experience was extremely positive. Nick and Madelaine were friendly and very helpful, they outfitted me with a spectacular dress and throughout the evening I received many compliments. I would definitely see them first when I need to purchase another dress.


    THIS REVIEW WAS:

    a must read (1)
    helpful (1)
    not helpful (1)

    Madeline and Nick are the best!!!
    They tell it like it is
    You end up looking great!!
    I have sent many friends and family in to
    buy evening wear in the past three years and
    everyone is sooo completely satisfied.
    You don't have to go anywhere else for that special gown


    THIS REVIEW WAS:

    a must read (1)
    helpful (0)
    not helpful (1)
    DISGUSTED.

    I went into Madeline's this afternoon to look for a prom dress.
    The owner came over, took one look at me and immediately judged my pocket book based on the fact that I was wearing jeans and a t-shirt.
    Instead of directing me to the dresses new this season or to what was popular, he instead asked me in a condescending tone: "What do you want?"
    I'm sorry - but this is not a restaurant, why are you taking my order?
    I pulled out a vintage styled dress and he then questioned my sense of style, by telling me I would be dressing like an old lady. No. I am not a barbie doll, so do not pull out a frilly pink cocktail dress for me. That dress is my style, I am showing you what I am looking for so do not insult me. Then he had to add after that "Plus that is a $750 dress." and then... he actually had to add "Champagne taste on a beer budget"
    Are you kidding me? Really? Just because I do not have a Louis Vuitton purse or dress in Gucci does not mean that my pockets are empty. How judgmental and rude. At this point I had had enough and I walked out of the store.
    Some places do hire employees that can be rude, but you trust that the employer will either speak to them or let them go, but this was from the owner so I will never EVER support that store after I was treated so poorly.




    COMMENTS ON THIS REVIEW

    • By: TEENATUNER
      re: DISGUSTED with Madeline's....
      April 26th, 2009

      The dresses on display in the window of this store caught my eye this evening when we were in the car caught in traffic & I happened to look in that direction. I was infatuated with one of them in particular, considering it for my beach wedding,and I was planning to drop by during business hours to check it out. I'm so sorry to hear that you were treated this way & there's no way I'd go there now. What the hell ever happened to quality customer service in retail? Don't these people want our money? Ridiculous. I can pony up the ransom for an expensive dress (though this was certainly not always the case) but my time is too precious to waste in a place like that. Incidentally, speaking of restaurants, I used to work as a waitress in some very upscale fine dining establishments around this city many years ago, and some of my most "serious" patrons (we're talking about folks who would spend $500 or more on a bottle of fine wine on a regular basis) were very laid back & walked in in jeans, T-shirts, & no affectation whatsoever. And the respect was reciprocal: they didn't make assumptions about whether a young woman like me would be qualified to make educated recommendations of those wines. Surprise surprise!

      I guess you prompted me to have a little rant here on the eternal theme of not judging a book by its cover. What a shame that this person deprived you both of a potentially joyful experience! How unnecessary and just plain stupid.

      Let us know how your search goes. If I may, I might suggest that you consider HOAX Couture. My experience with them has been outstanding. It's a cool place with a very interesting history. Chris & Jim are wonderful, down to earth, attentive, and attitude-free. And the first time I bought a dress from them (I fell in love with it in their window!), I had to do it on a layaway plan--& I was not for a moment made to feel like anything but a respected customer; they were happy to see me so happy when I stepped out of the fitting room looking like a princess. That's what it's all about.

      http://hoaxcouture.com/
      (This is just my personal endorsement; I don't work for them or anything)

      Keep us posted and best of luck!

    • By: BQUIG
      April 26th, 2009

      I found my dress at a lovely little shop. Really small, but hiding in a rack at the back was my vintage inspired dress.
      Just Miss on the corner of Queen and Spadina



    THIS REVIEW WAS:

    a must read (3)
    helpful (2)
    not helpful (2)
    1 - 12 of 12

    1798 Avenue Rd


    Business Hours

    edit
    Mon: 10:00am - 6:00pm
    Tue: 10:00am - 6:00pm
    Wed: 10:00am - 6:00pm
    Thu: 10:00am - 6:00pm
    Fri: 10:00am - 6:00pm
    Sat: 10:00am - 6:00pm

    Categories

    edit

    Videos

    add a video

    Upload HD Videos  NEW


    Website

    update

    Share


    Is this your business?


    © n49 Interactive 2000-2014  |  our blog