i'd select zero, but it won't let me. half a star is over-generous. i went in with my husband and they said that it would be about 5 minutes for both of us.. finally after about 45 minutes of waiting, and numerous customers coming and going, we FINALLY got our turns. they didn't give me the style we spoke about - i even brought a few pictures from magazines, to help. it looked more like a mullet than anything !!! i'm not in the 80s, why??!! the woman working on my hair (if you can call it "working") had a very unplesant body odour and i don't know if she uses toothpaste. my husband didn't have a complaint about his haircut, but i'm sure he was half-a-sleep when we finally left. would never go here again, would never reccommend this place to ANYONE.