I went last week for their $29 special which was nothing more than applying polish to nails on hands and feet with a LITTLE bit of cutting and shaping. NO massaging hands, feet, lower legs, arms. NO cuticle or trimming work at all. NO cleaning under nails. I had to go home and try to get the dry skin from my own heels, which was the main reason for going. I WILL NEVER RETURN TO THEM. And who are they fooling to say it was worth $100??? I am just sorry I even left a nice tip!
Very unprofessional, unhygienic and the staff is very rude. The manicure and pedicure services they provided were just nail polish applications which one could have just done at home. The place was messy and unclean with used towels and appliances lying around everywhere. The staff had so much trouble doing a neat nail polish application and they did such a bad job at it that I had to leave the place and walk in to the first nail salon that I saw next and do another manicure. I will NEVER EVER step into this place again!
These positive reviews must be from the owners FOR SURE.Please don’t ignore the reviews about this salon and made the mistake I did. If there was an option for zero or negative stars, I would do for sure..
I purchased a coupon for a colour, cut and conditioning treatment from Teambuy on 06/19/2013 but after reading reviews I was doubful... Anyway I decided to try myself there which I made myself an idiot. While setting the appointment I described what I want and the description of my hair. She listened everything and didn’t tell any extra cost for anything. Once I went there on my appointment day (today), I showed them my coupon because I wanted to double check whether she is going to charge me extra (I knew what has happened to others, by reading reviews). She looked at it and said you will be charged for additional $20 for the length of the hair even without looking the length of the hair. Anyway I was ok with that. Then she told what color I want which I already told her over the phone while I am setting my appointment. Once I told I want Mahogany color she told I have to pay extra $70 for bleaching. If they want extra for that, they should mention in their coupon. There was nothing mentioned about extra cost for COLORING even while I was describing her what I want she should let me know. I paid $39 for the coupon, which was $185 worth and she asked $20+$70 over that. Since I have already read the reviews, I knew this would happen. So I did not want to continue further and waste anything other than that.
I had purchased a groupon for Manila to get a mani pedi.I called and made an appointment for 3pm and I show up at 2:45 pm and the place is closed. So I wait until my acutal appointment time thinking I am their first customer of the day.Nope, 3:10 rolls around and the store is still closed.I did not receive a phone call the day prior letting me know they would not be open. Worst display of professionalism I have ever seen. These positive review must be from the owners. Please save your money and time and do not go here.
Absolutely nasty... charged double what I was quoted, very rude and abrasive staff. Dirty dirty dirty.... didnt even want to remove my jacket since the chairs were so dirty and grimey. They charge for EVERYTHING, was offered water and charged $4, I have never experienced that before. So much food, drinks and dollar store items for sale, its more of a store that will waste a couple hours playing with your hair. I doubt the stylist was certified, she really had no idea what she was doing - colour sat so long, hair was dried out, uneven cut, and my hair was wet when I left. I could have cried when I drove away. Kids running around, staff taking personal calls while putting colour into my hair... are you kidding?? This place is hardly a salon, it should be closed.
I went to Manila for a trim, hoping they could squeeze me in. After being there for only about 30 seconds, I turned and left.
Dust all over everything, spa tools just lying around, not even in a sterilizer, and a little kid whining and crying!! I assume this was a staff members child as there were no customers there. It is extremely unprofessional to have children being babysat in a salon.
Overall, I won't ever set foot in this place again. Terrible, terrible experience!!
I was there today my appointment there's no problem all the staff nice and friendly . I'm very satisfied and I'll go back there I don't know what others talking about try and I gaurantee for their service.
It is blatantly obvious that the staff and friends of the staff are trying to improve their ratings by posting false testimonies. Why don't they try providing even adequate service and a moderately clean environment to garner REAL reviews?
For those who have seen first hand their lack of hygiene with their spa tools, please report it. Serious blood born diseases can be spread through contaminated spa tools and if their staff is cutting people, then wiping down with a dirty towel or rinsing in cold water, they aren't killing any bacteria. In my opinion, they should have to call every customer that has ever gone there and tell them to get tested for HIV and Hepatitis. Absolutely atrocious!!
Yes,I agree what kind of clients talking nonsense Manila hair salon is the best Friendly respectful And do a great job it's ok sometimes booking Little behind but nobody's perfect . Even doctor, Dentist, especially hospital how long you Waiting be cooperate and understanding.
You can't seriously compare waiting at a filthy salon to waiting for a doctor, dentist, or at the hospital. I don't know about anyone else but when I go see a health care professional, the wait is justified. I may not like it, but it's justified. However, if I'm PAYING someone to do my hair and I wait for more than 15 minutes when I booked an appointment, that is completely unacceptable.
Given the lack of grammer and poor english in this post, I'm going to safely say it's either the owner or one of her friends. Quit altering your well deserved 1 star out of 5 by giving yourself a false rating. Lol. This place is a joke.
Sorry I cannot rate the actual product. I booked mani/pedi's for 2 of us. Called them 3 days ago and I was asked by them to come in for noon. We got there 2 minutes after noon (parking is disasterous in the back around the casino). There are 2 spots for mani pedi's - they already had another lady in one of the spots. No one else to start either one of us. We waited for 45 minutes after which I asked how long it would take to get started. The owner lady finally explains me at that point she was down one esthetician. She should have explained that as soon as we arrived! We told her we were leaving at that point. What a waste of time!! DON'T BUY THE GROUPON!!
If there was an option to give negative stars, i would have chosen that for sure.
I got 2 vouchers of Manila Hair Salon & Tanning on Nov 29th for my Christmas Party on Dec 8th.
I booked my appointment for Hair cut , Mani -pedi and styling and got confirmed for Dec 8th at 2 PM. When i went there to get ready for my christmas party, firstly i was disappointed with the standards of the salon. It looked totally shady and unhygienic. They were applying red color color on a lady's hair and looked really really bad and I was bit scared about my hair styling. Whatever the things they were using were lying here and there and the salon was really small with a dirty look.
I took a deep breath and thought that i will go with it this time only as its the last hour for my party and now I wont be able to book anywhere else. After waiting for some time, Salon lady came to me and asked about my appointment. She casually said that yes you have an appointment but she cannot take me as they have some heating issues. I asked her why she didn't inform me earlier in the day or one or two days before the appointment. She gave a very unprofessional answer saying she didnt book me( somebody else booked me in the salon) and so she doesn't care. I was totally surprised and highly disappointed by their professionalism as they ditched me in the last hour.
I will NEVER EVER GO BACK TO them, even if they pay me for doing the service. I have seen the worst work ethics and hygiene standards there and would recommend everyone to AVOID IT AT ANY COST.
I made the big mistake of not reading the reviews prior to a mani/pedi offered through one of the deal sites. Bought 4 so that I could take a friend or my mom. Thought I would try it out first myself. Had a 10:15 appointment and had a 3:00 pm flight to catch. Usually that would be plenty of time for both. WRONG!! At least not here. Anyhow, the owner who was working that day spent the better part of an hour on the phone all the while doing my pedi. The nail polish was everywhere.... asked her to clean it up and she said there wasn't any (what are you effing blind?), then the famous manicure. Asked her for french mani, said it would be extra, fine I don't mind paying extra to have what I want. Big mistake, she didn't know how to do the white tips! Such a mess, asked her to take it off, picked out color...... shoulda known from pedi that more than my fingernails was going to get the polish. So after almost 3 hours....... I left, went home took all the polish off. BUT I did have the most amazing mani and pedi the next day at my destination. Called the deal site and their customer service was fantastic as I asked for a refund for all my unused vouchers since I would NEVER return to this establishment, even after the 14 day refund period, they refunded all my money immediately. Read the reviews! We, who are on the dislike side, are not full of sh**.
I purchased a coupon for a colour, cut and conditioning treatment but after reading reviews I was a little skepical... However, I decided to give them the benefit of the doubt and try Manila out. Don't I feel like an idiot now. This place is absolutely disgusting. EVERYTHING is covered in hair and dust from nail filing. I am not a picky person when it comes to what the salon looks like but this was unbelievable, months and months of dust and grime, over everything. The sinks, hairdryers, flat irons, pedicure baths, completely repulsive. Dirty, old fast food containers... you name it... its lurking in this place. I saw manicure and pedicure tools wiped with a old towel before being reused. This "salon" charges $1 for water... so maybe stop for a coffee on your way there. I read my coupon carefully and knew there would be an extra GST charge, what I didnt expect was to be asked to pay $54 additional to my coupon cost.... I thought they were joking! I have very short hair, above shoulder length, and I was told that the extra charge was to cover the extra colour that I needed... I understand this to some point if the charge was $5-$10 like it is at some salons, but my hair is sooo short, and this was hugely over priced. When I complained about it, the girl taking the payment suddenly didnt speak English and called the owners cell phone and made me talk to her myself. I was rudley told that she couldnt do anything and it says on the coupon I have to pay extra. The service itself was average, except it took them 3 hours to cut, colour and style my hair. And three different people worked on it... very confusing and odd. That has to be a world record lol. Please dont ignore the reviews about this place, even if you have a coupon its honestly not worth the extra charges and health risks, and overall stress! I will reviewing this place anywhere I can so that others dont make the mistake I did!
I'm not sure what everyone else is talking about... I purchased a deal for this salon for the haircut & color. The color turned out great & the cut was actually one of the better layered cuts I've had. I requested a couple highlights as well as the color & she said no problem.. she charged an additional amount but it was at a discounted rate. Not sure who cut my hair, but she was friendly. Not overly talkative, but I LIKE that in a salon. I dont like having my ear talked off when I only want a simple service. I also only waited about 5 minutes for my appointment & had no trouble scheduling.
NEVER BUY A VOUCHER FOR MANILA!!! If you have you have 30 days to return it! Email them ASAP! Horrible horrible place. Rude staff. I called over and over to get an appointment and after 4 months they answered their phone once! I was then rudley told they could cut my hair but not colour it. I was trying to book a mani pedi!
There were tons and tons of bad reviews for Manila having rude, poorly skilled staff and a dirty salon but they have mystersouly been taken down.
Please save yourself the fruastration and don't go here. Return your vouchers asap!
I went to Manila Hair Salon to redeem a Dealfind voucher I had for a 1hr facial and faical massage. I have not had a facial before so I'm not sure how it compares, but I think it was alright overall. The place itself is not very fancy inside, and I waited at the front for 15 minutes before anyone came and said hello (they were cutting hair). the room they take you to is literally four walls in the middle of the salon, and the inside is painted a horrid lime green. The first 15 minutes of the facial was spent warming and washing my face with a warm towl, the lady seemed to know what she was doing. The mask was nothing fancy, it appeared to be a cheap drugstore brand. It took 30 minutes to dry, after which she peeled it off (ow!) and then massaged moisturizer in. The massage was actually really good, and she didn't just do my face- she moved into the scalp and neck as well. The whole treatment, including drying time, was 60 minutes as advertised. She charged me $4- gst and a "fee". When asked what the fee was, she was very vague, though she did say it was not the tip. While the "fee" was only $3.50, it annoyed me that it was apparently just made up and it was not mentioned in the Dealfind ad. Overall, the place was nothing special, customer service lacking and the "fee" silly, but the treatment itself was nice. Won't be going back though.
Please save your money if you plan on getting a haircut. I cannot speak for other services. Understand that I am not a very fussy person when it comes to my hair. I had the owner, Ching, cut my hair but it was a complete disaster. My haircut did not have blended layers at all, uneven length (right side was longer) & one side of my hair was so badly cut because I ended up missing a big chunk of my hair. I went back to have it fixed but was just so incredulously horrified at how horrible the cut was that instead I demanded my money back so that my regular hairdresser could fix it. Owner was persistent saying that my cut was beautiful but I really didn't want to waste any more of her time or mine. Because it was a Dealfind offer, she refused to give me back my voucher or money back - which was somewhat fair but her mannerisms were rather rude. Even before the haircut, customer service was obviously lacking. Booking an appointment by phone left a somewhat sour taste as owner was not friendly. Upon arrival, I was immediately sent to a cyber cafe to have voucher printed (which would have been fine if it weren't for the impolite & blunt manner of being TOLD - not kindly asked - to do so). Warm chattering had to be commenced by me, at which point owner then started to warm up. Ching (owner) had a new hire who was extremely nice & personable. She was assigned to blow dry my hair. I soon found out that she had not been professionally doing hair since 2009 - after failing to complete her final exam. I am a fairly patient person but taking over 45min to blow dry my hair is quite unacceptable - plus I had to show her how to blow dry my hair the way I wanted it & still didn't get it right. A bad blow out is somewhat acceptable because it isn't permanent, but not a hack job of a haircut.
I do rate this salon as a complete fail when it comes to skills & customer service. I do not recommend any one to this salon after this disastrous experience.
I bought a deal find for a haircut, colour, deep condition and style. BIGGEST MISTAKE OF MY LIFE. The colour turned out awful and the stylist didn't even ask my opinion. You couldn't pay me to go back. The employees were rude and didn't know or care about what they were doing. I had to pay $120 to get my colour fixed. Don't waste your time or money at this lousy salon.