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Mermaid Luxury Transportation LimitedOwner Verified Business

5816 Main Street
Niagara FallsON
L2G 5Z5
With many years of dedicated service, a 24/7 operation, and the flexibility to shuttle over 1,000 passengers at one point, Mermaid Luxury has gone from one Limousine to a fleet of over 45 vehicles perfect for every occasion.



17 reviews

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    • 16 reviews
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    I just want to thank you guys sooo...

    Hi my name is Sheena Therrien and i had reserved the Pink Limo truck. I just want to thank you guys sooo much for the amazing service and THE GREATEST Driver CARLOS!!! He was soooo nice and brought me to where i needed to go and made sure i got home safe so again i wanna thank your services for the best night of my life BEYOND the best Birthday i have ever had Thank you again!!!!

    Sheena Therrien

    By: Sheena Therrien

    He was so helpful and went above and...


    I just wanted to thank you for the great service you provided from Hamilton to Toronto the other night. Our driver, David Pinkerton, was absolutely phenomenal!!!! I have never had more fun simply going to and from our destination. He was so helpful and went above and beyond the expectations of a limo driver. With 13 girls freezing outside and waiting to get into a club, David worked his magic and took all of our coats and also talked with the bouncer to allow us to bypass the long line of people! What a thoughtful act. When we were getting ready to leave our event, David was also so kind to help a fellow rider look for a missing cell phone. He was always kind and respectful and because of him I will definitely be considering Mermaid every time your services are needed. He is a great addition to your team!!

    Thank you,

    By: Holly

    Not only was he extremely personable...

    To whom it may concern:

    I had just recently utilized the below limo coach for a trip from Hamilton to the Buffalo Bills game on December 9, 2012. I would like to express how impressed all of us were with our driver "Howie". Howie went above and beyond our expectations for this event. Not only was he extremely personable and helpful, but he had a great knowledge of the route, crossing the border and dealing with the custums agents. The trip was definitely made by the dedicated service by your driver Howie. The coach was also well maintained and exactly as described in your advertisements. I would recommend the services of Mermaid limo to both friends and family for any upcoming events. I hope that your company realizes how important Howie was to make our trip enjoyable. When we book our next trip, we will be sure to ask for Howie to drive again if possible.

    Thanks again for the great service.
    Mike Bishop

    By: Mike Bishop

    Great service

    The day before we travelled we had a winter weather event that messed are area up. Mermaid called and suggested leaving a little early so we were sure to make our flight. They arrived when they said they would. We had a quiet comfortable drive. They showed up when it was time to take us home. Both drivers were curtious, polite and careful drivers. We will use there services again.

    By: non-member

    THANK YOU!!!

    Hi Tammy,

    Just wanted to send a quick email thanking you for all your help. We had an excellent experience with Mermaid Luxury from beginning to end. Carlos was on time, the limo bus was clean and amazing inside. We had a blast that night and would highly recommend Mermaid Luxury to anyone.

    P.S The best priced limo bus in town!!

    Have a great Day

    By: non-member

    Thanks again Sue Spencer

    Hello; I just wanted to send an email to let you know how happy we were with your service. Our driver, Keith was absolutely wonderful –punctual and could not have been more helpful or accommodating. I certainly won’t hesitate to recommend your company to anyone who is in the market for a limo service. I just wanted to let you know what a wonderful credit Keith is to your company and to thank him again for making my daughter’s special day even more so.

    Thanks again
    Sue (Spencer)

    By: Sue Spencer


    Dear Sam,
    I would like to express my appreciation for your
    companies services on the 21st of June 2012, the "Meet and Greet"
    package i booked was perfect in every way and i am writing this letter
    specifically to let you know how i especially appreciated our "Limo"
    driver "Mary Jean". All my guests and i felt that she added a special
    personal touch, which made our celebration so much more enjoyable!

    Thank you Mary Jean, for your punctuality, professionalism,
    friendliness and patience, all of which made my Very Special day

    Yours Sincerely.

    Jan McAdam

    By: Jan McAdam

    Amazing Job- Thank you!

    I would like to think both drivers for the courteous and helpful service they gave us on the 22nd Dec to the airport and the driver that pick us up last evening. They were kind and very helpful

    Once again thanks to them for their service. We will definately use your service again

    Patrick Porter

    By: Patrick Porter

    Thank you

    Thank you so much for the information Samir! You've been incredibly helpful and both Jing and I are very pleased with the outstanding level of service you've provided in putting this package together for us. We can't wait to sit down with you in early August to go over our schedule :)

    Thanks again!

    By: Calvin

    Thank-you again. You and Mermaid...

    Samir, Manager of Mermaid Luxury Transportation Ltd.

    I am writing to follow up from our conversation earlier this afternoon.

    I have requested a change of limo size due to an unexpected emergency. Half of the occupancy of the H2 Hummer Limo that we requested were all from the same family. On Wednesday March 16th there was a death in the family. As a result, none of those guests could attend the planned outing. The remaining people and myself did what we could to fill the spaces without success. As a solution I have requested a 10 passenger limousine in its place.

    I understand that the short notice is difficult to work with and I very much appreciate how helpful and understanding you were when dealing with me today. The solution you offered by changing the limo and the reduction in price, has allowed our evening to still go on! I would have had to cancel otherwise.

    I did receive the new conformation email with the new pricing. I will have the...

    By: Kim Dobson

    driver was kind and efficient and...

    Hello Mermaid
    Thank you for your services. Our group used your services on September
    11th. We were very pleased as our driver was kind and efficient and
    most importantly tolerated us well. We want to thank Frank and we have
    a tip for him that we did not pass on as we were caught up in the
    festivities we will drop the money by next week(after the wedding). We
    will reccomend your business.

    Sent from my iPhone

    By: Cheryl

    Just wanted to "THANK" your...

    Hi Gabby

    Just wanted to "THANK" your team for another job well done. Tammy, Lori and the drivers were as usual very professional in handling our request to get our group to and from the airport on time. We all recommend Mermaid's service every chance we get. I've got a couple of son's getting married in the near future so I'll be calling soon for prices.



    By: Sincerely Mary

    What is Mermaid known for?

    A client asked our company owner... "why does Mermaid only post wedding pictures, don't you offer many services?"

    To answer this question Joe: Mermaid is a wedding company! Mermaid proudly completed 634 FULL WEDDINGS requests during the 2010 season and 2,568 small wedding transfers.

    My company is scheduled to compete over 725 Full weddings for the 2011 season and over 4,000 small wedding transfers.

    Wedding's is what I built my success and company around. We love weddings at Mermaid but offer many other services.

    Please go to www.mermaidlimo.com and view the fleet and also the many other services we offered.

    Thank you for your question Joe!




    Dear Mermaid Limos,

    I rented six limos for my prom last night and I would just like to thank you very much for the great service! My friends and I all agree that it was excellent service, good people, and we had a great time. Our prom would not have been the same without the vehicles and drivers!
    Thank you very much and I hope to rent from you in the future,
    Chantelle Ingram
    June 29th 2011


    Dear Samir:

    THANK YOU SO MUCH! Everything went according to plan. The limo bus was fantastic. All my family had a great time and all complimented on the limo and especially the awesome driver we had. Howie, thank you. You truly know how to treat people with respect and you were so accommodating to all our needs. You made us feel safe which made us enjoy the whole day with no worries. Once again a great big thank you to everyone – Tammy, who took care of me over the phone, Sam, who put in the order and organized the details, and our fantastic driver Howie.
    Grace Cino
    July 25th 2011

    Read more comments

    ms. Boyce

    My sister and I have ordered a Mermaid limo for our 2 last trips to Toronto airport for holidays. They were prompt, friendly, open to suggestions for easy routes through Hamilton's one way streets. They stopped for a 24 hour Shoppers Drug Mart run for my sister' Asthma medication and a Tim Hortons. They served us cold water in each seat tray. They got us both to the airport on time and were right on time to pick us up. All of it was pleasureable and cost effective. Would definitely use again.

    By: non-member

    A night to remember

    My husband and I rented a limo last weekend to celebrate our twelvth anniversary. I must say it was the perfect start to a wonderful evening. It was wonderful to be able to sit back, relax and enjoy a glass of wine on our way to dinner. Our driver was very attentive and ensured that we were happy and comftorable the whole night. I highly reccomend using this service to everyone, and I have already booked another limo for next years anniversary!!

    By: loris

    *** PLEASE TAKE NOTICE *** Readers...

    The Hamilton Spectator has over
    335,000 weekly readers*, reaching
    approximately 2/3 of adults in the
    Hamilton CMA. The Hamilton Spectator
    is by far the leading source for
    entertainment, product and service


    Congratulations to Mermaid Limo Service for being voted as a Reader’s Choice 2008 winner!!

    Platinum Award - Favorite Limo Service

    The Hamilton Spectator will be publishing a winners section to announce the winners – The winners section is a great way to tell everyone about your award winning business and service, boast about your win and thank your staff and customers.

    Please find attached information on the Readers Choice Official Winners section to be published October 30th, 2008.


    By: DrSamir



    Congratulations on getting married! I'm so happy that everything went so well for you! Do u have a picture of that Hummer? I'd luv 2 see what it looked like! :)

    By: MANDUH

    too bad they arent in burlington so people can go to them instead of that Asti's place

    Thanks for the review

    Read more comments
    1 - 17 of 17

    Additional Business Details

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    Mermaid Luxury has exploded into the transportation industry offering to you the finest limousines and coaches in all of Canada at unbeatable prices! Mermaid Luxury has quickly grown to accommodate the needs of the region offering to you unmatchable customer service and vehicle protection guarantees. Whatever vehicle suits your needs, whatever the occasion, we have you covered, with Canada’s largest limousine and coach fleet including the H2 Hummer Limousine, Expedition Stretch SUVs, Navigator Stretch SUVs, a large selection of Limo Buses and Coaches, Luxury Stretch Limousines, Executive Sedans and proudly launching new shuttle style vehicles. With many years of dedicated service, a 24/7 operation, and the flexibility to shuttle over 1,000 passengers at one point, Mermaid Luxury has gone from one Limousine to a fleet of over 45 vehicles perfect for every occasion. It is important that your transportation needs are handled flawlessly. Celebrate your event in the luxury and elegance of one of our Mermaid vehicles. Let Mermaid Luxury handle all the transportation needs for your next special event. Allowing Mermaid Luxury the opportunity to take over is the perfect method to say thank you. Forget the hassles of navigation, traffic and parking, at Mermaid Luxury we are on standby service for you and we will take you right to the front doors. Mermaid Luxury will make your next event unforgettable!

    5816 Main Street



    Business Hours (Open)

    Mon: 7:00am - 11:00pm
    Tue: 7:00am - 11:00pm
    Wed: 7:00am - 11:00pm
    Thu: 7:00am - 11:00pm
    Fri: 7:00am - 11:00pm
    Sat: 9:00am - 5:00pm
    Sun: 9:00am - 5:00pm
    Holidays: 12:00am - 5:00pm




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