I recently began going to Midtown Dental at the end of this year. Havent seen a thorough dentist ever. Upon going here I was shocked to see that just to get a cleaning I needed to come in for xrays one day, see the dentist the next and then move on to my hygiene apt. Which I thought was totally outrageous and time consuming. Upon seeing the dentist, he saw that I was a severe grinder and needed a NightGaurd asap. Which I already knew. He explained to me what my grinding and clenching was doing to my teeth and it scared the hell out of me. I would fracture teeth, probably need root canals and more...I used to wake up with a sore jaw and neck pains but now I feel great! I started with there hygiene program about a month ago and my gums feel better already! Less bleeding and pain when I'm flossing. I'm really happy with the service I got. The receptionists explained to me thoroughly what was and wasn't covered by my insurance and at this point, my insurance still covered everything. At first I felt like they were just trying to sell me everything but realized my last dentist didn't care about the future of my teeth but only did the necessary actions to keep me coming back. This office is a very proactive place and as am I. Im really glad to get on top of things and want to keep my teeth forever, which I now know is possible. The staff seem very busy and I don't get to see the dentist everytime but I feel confident in knowing Dr. Ramlaggan will do whats best for my teeth.

hi !
I had terrible experience here. This dental clinic is more interested in taking your money than providing service. I went for normal dental check up, They conducted all sorts of tests after this they asked my I need two fillings. I agreed. When they made bill, they charged me for 3 filling. I asked why, they told me, while filling my two cavities, they found another one. Since then I have pain in my teeth. I am unable to chew. When I go again to them for fixing my pain, they ask me to take buy night guard costing $400. I was well all along of my 40 years age. After visit to this clinic, my teeths are gone. Worst experience.

This place has terrible customer service!

Its almost like they dont need your business and want you to leave! Do not use this dentist. They are snobby and pretentious and downright rude.

If you accidentally miss an appointment, they charge you $100, even if you are a regular cusomter who has spend thousands!

hahaha - these guys are such a joke!

Hi i agree with the other person the same thing happened to me i didnt even get to meet the dr instead they tried to sell me about the bad breath test?? lol. But there is more, this place does not offer assitance to those who have insurance. They had the nerve to ask me to call my insurancwe company?? like i know what to ask them?? so i specifically asked they call my insurnace company to get an estimate as to what i was covered for which they never did??.i called in one day and had asked the secretary what she found out ??and she said oh im sorry we dont have it i will have to do again , and asked that i call her back to followup in case she didnt call?? which i thought was rude. anyhow on the ph that day she mentioned that i was to get a tooth extraction?? which i had no idea of and of course they didnt give me any sense of urgency considering they booked me for a breath exam b4 even seeing the dr??? So she never called me back i wasnt surprised and i didnt call back either it was too late i had experienced to much all at once!! this is the worst experience for people like me that have an anxiety about going to the dentist they just made it worse. Oh well i need to move on and ui will i never went back and nor do i paln to as of today i am looking for a new dentist one that cares about there patients!!

This clinic is the worst dental experience of my life. Booked an appointment for a specific pain, so requested a check up and cleaning. Showed up to appointment and within 15 min, the hygienist was trying to sell me an extremely expensive "hygiene program" with a free toothbrush as the carrot. There was no dentist in sight, nor was there at any point in the visit. In fact, I was then told i could be seen by an actual dentist a month later!
When I declined the "program", and proceeded to the receptionist to pay for my visit, she also attempted to sell the same program and requested a signature to begin!!! At no point was my reason for the visit addressed, nor was a cleaning conducted. Even worse, I never saw a dentist, and instead had their hygienist and receptionist attempting to upsell me without even a diagnosis from a dental professional that I had booked an appointment to see!

To make sure I was not in the wrong for being so offended with the visit, I contacted 2 other dental clinics to ask about my experience, as well as a retired dentist in another town with whom I have had a 20 yr history. They were all surprised at my experience and suggested I contact the Canadian Dental Association, as well as the Ontario Dental Association to file formal complaint. I will not be returning to this clinic.