They are the worst company in the world they victimize people. They call the wrong number constantly. The employees and managers/coneybear or what ever the heck his name is a terrible manager. They keep calling the wrong number they do not know how to run a business.

This company keeps sending mail to my address for a person who does not live here and has NEVER lived here. When I tried to email them regarding this, with a request that they desist, the email couldn't go through.

I guess my only option is to toss the mail back in the box and have it returned to them.

MJR has poor educated staff. A lady that called me at 8pm, was having some sort of a dinner while having a conversation with me. Beside the fact that the staff is rude, ignorant, and sniffs around personal facts (i.e. how old are you? where do you go to school? use OSAP money to pay for the bills and etc.) they have the courage to call people with their mouth full...The company has never responded to a single e-mail or mail request/letters, it doesn't provide clients with any proof rather than verbal which is followed by accusations and threats. It's lucky to be running due to the clients they have at this point, but as soon as major clients (i.e TD) would start cutting them loose - the company will shut down. Keep up the complaints and comments about MJR Collections, consumers voice must be heard.

Hi there,

I m victim of identity theft and I still received calls 5 times aday, lazlo, ali, violet several names and when I told them can I talk to manager they said they r managers, they are so rude, unprofessional, uncooperative individuals who never listen, they think they r bug shit because they are harassing everyone and get advantage of company name or there titled position but they are not allowed to do this to use the company name or title or bother innocent people,

My detective name is Curtis Quessnel and he send them several times the police report and he do have record for it as a fax recipets and name of person and fax numbers but still they are calling me 5 times a day and bothered me and my family my kids get disturb and my old parents who r old and sick every time with the phone ring they wake up this is hight of illiteracy, now I collect all the phone calls records that how many calls I received a day the name of agent and the receipts made by fax machine but they they love to harass you we all need to take action against them and sue them for this harassing behavior. U guys can contact me "meettarik_a@yahoo.ca" pls with all PROOFS AND EVIDENCE.

READ THIS BEFORE YOU TAKE ACTION AGAINST MJR COLLECTION AGENCY.

Question

My question is when do you know that a collection agency has taken things to the point of harassment?

Answer

if this is Ontario then speak to a lawyer and have him write to the collection agency directing all communication to his office under the collection act once this is done they can no longer call your mother.
You can get a free referral to a lawyer at
www.lawyerlocatewww.
ohrc.on.ca.ca

Options available to you if you feel you are being harassed:

When you are considering filing a complaint against a collection agency, it is important to be properly prepared with all of the necessary information. You should ask the collector for the registered name of the collection agency, the full name of the person who is representing that agency, and what their collector identification number is. All of this information, as well as a documented account outlining the conversation(s) pertaining to the alleged harassment, should be written down for future reference.

A formal complaint can be made through the local Ministry of Consumer and Business Services office. Their phone number is available in the phone book in the Government blue pages. Should an investigation prove that a collector is acting outside of established guidelines, they may have their licence revoked.
You can contact the Marketplace Standards and Services Branch for more information on collection agencies. 1-800-268-9768
Information and complaint forms are available on the Ontario Ministry of Consumer and Business Services web site. www.cbs.gov.on.ca
Contact your local Legal Aid office. 1-800-495-8180
File a harassment complaint with your local police department. (Sault Ste. Marie 705-949-6300)
For help managing your debt:

In today’s day and age, there is a lot of good information out there if you know where to look. People equate being financially well off with success in our society. Those who are struggling with their finances sometimes feel too embarrassed to ask for help but help is out there. Looking in book stores, libraries, or on the internet can turn up some excellent resources on how to manage your personal finances. Many credit counselling agencies have websites that offer excellent information on money management and provide links to other valuable websites.

You may find assistance through your Community Legal Clinic or by contacting Legal Aid (contact info is above). A local not for profit credit counselling agency will offer you free confidential help (look in your yellow pages under ‘Credit & Debt Counselling’). A not for profit credit counselling service can offer advice as well as debt management programs to help you get back on solid ground.

Call Credit Counselling Services of Sault Ste. Marie & District at 705-254-1424.
Contact the Ontario Association of Credit Counselling Services at 1-888-746-3328 or visit their website at www.indebt.org
Contact Credit Counselling Canada by visiting their web site at www.creditcounsellingcanada.ca.

Good luck


- A collector is only allowed to contact you six days after sending a written notice stating the name of the creditor, the balance owing, the name of the agency and its authority to demand payment.
- A collector can’t contact you if a registered letter is sent to the agency saying you dispute the debt and suggest the matter be taken to court.
- A collector can’t contact you if you sent a registered letter stating to deal solely with your lawyer.
- A collector may not contact you other than by ordinary mail more than three times in a seven-day period without your consent, once the agency has actually spoken with you.
- A collector can’t continue to contact you if you have told him you’re not the person he’s looking for, unless he takes reasonable precaution to ensure you’re that person.
- They can’t give false or misleading information.
- They can’t recommend to a creditor that a legal action be started against you without first sending you notice.
- They can’t contact your employer except on one occasion to obtain your employment information, if your employer has guaranteed the debt, if the call is in respect to a court order or wage assignment, or if you’ve provided written authorization to contact your employer.
If any of these rules have been broken, you can file a complaint with the consumer protection branch of Ontario’s government and consumer services ministry.
Meanwhile, for Robert money’s so tight, he’s considering signing up to test drugs for a pharmaceutical firm that will pay $3,600. Also, his 20th wedding anniversary is this Tuesday. Robert can’t afford much, so he asked that I print this message for his wife:
“Happy anniversary, honey. You have given me the best 20 years and the meaning of love.”
Debt Collection Toronto

this is not telemarketing or customer service people we have a job to do and that is collect bills. We deal with the abuse of none payers everyday, so its unfair for anyone to be judging us when we are just doing our job. i personal deal with the debtors (there called debtors because they are no longer customers in our eyes)on a certain respect level, they come on the phone yelling then im coming on the phone with the same attitude. We give everyone the equal oppertunity to pay there bills, we've even offered 50% off owing balances of $27,000, thats more then $10000 off there woing balance, what more can we do but save you money.

I have a very common name..so the called..........ONLY ONCE.
I am now using them to collect rent not paid.
I hope they will collect........I have to wait for what should of been mine from the start.
Pay you bills!!!!!!!!!!!!than U don't need a collection agency to call you.

I have had the same experience.These people are extremely rude and even though making payments, they continously ask for more!! Continously call and harass. They have even stated that even clients on OW make payments to them. Last I heard OW does not pay people's debts but cost of living amounts and I know OW recepients do not even get enough money to survive on! Give me a break

I agree completely with the other remarks left with regards to this company. Coming from someone who works in collections myself; the way they treat people is unacceptable! I have lodged a formal complaint against this company and persons to which I had spoken to and strongly advise that anyone else who feels this way should take immediate action and do the same.

After three months of harassing phone calls for money I never even owed, the ordeal is finally over. After a very brief conversation I was told not to worry, the account is closed. This after a few months of grief for me is totally unacceptable. Either get your facts straight, or don't deal with the company that sent this non-issue to collections in the first place!!!! Yikes, what a way to do business.

MJR has been calling my phone number looking for somenoe with a similar Name,but that person do not live at the number and that number was never his number.I called MJR several times to correct this problem and they promise not to call my number but they still do up to 3 times a day.I am convinced MJR employees are the most Stupid employees in the World,because if someone keeps on calling my phone number that do not belong to the person you are looking for,How Do YOu think this Action would help You find that Person?MJR should start Hiring some more Intelligent employees,MJR should have a higher standard of Employees Intelligence before hiring them.

• By:

  SHELLYH

  Harrsment By MJR Employees
  

  This review is true and I hope Management take some action to fix this problem.

• By:

  JENNIFER

  that is just awful!

• By:

  DILLY

  clear laws
  

  First, most collection agents are just phone operators. Re-purposed telemarketers if you will. They read a script often times. They are not required to be intelligent. The phone numbers are attendant-dialed. It's passed through on connection, and they start their script. No brains required.
  
  The easiest way to stop the calls is to send them a registered letter. Identify yourself, and state clearly that if they have a claim against you - which you dispute - they should bring court action, otherwise cease and desist from contacting you. At that point, they will stop. If they don't their license can be pulled. Keep copies of what you sent and the letter registration from Canada Post, and in the letter state that you have copies of the letter on file with the registration.
  
  To bring a complaint in Ontario contact the Ministry of Small Business and Consumer Services. They hate these idiots as much as anyone.

MJR Collections seems to think they are above the law and can do whatever they please to collect. They are rude, ignorant, and do not listen to anyone. They have no regard for the Law that governs collection agencies.