Wow - that other guy with the little plug problem has a totally different perception of this little company. First they are excellent electricians. Second, they are so busy that they are constantly doing a triage on their calls to see whose needs are greatest.
My hydro connection was sheared off last year and Dave came the next day - and he stayed all day at my house re hooking my electricity. I know that before I called him with my emergency he had a full day scheduled.
Since then when I call him I let him know that I am not calling for an emergency. Although I have a wait now, I understand how this guy works and my perception is very different than the dude with the plug.
The funny thing is - today I was googling to see who in Nepean could fix a plug on my vacuum and guess who came up!!