I have been dealing with NBT for the past 25 years. I have always been treated with the utmost of respect. The prices have always been better than the competitors & even the dealers I have dealt with. I have referred them to many of may friends & family and have always had great service & results. My kids are going there now and are also happy with the service. Thank you Kevin & the guys.. SC.
I went in with 2 flats to be fixed, only to be greeted by an extremely grumpy, impatient, and petulant serviceman. He was very short with me from beginning to end. I arrived to pick up my car a couple hours later and was grieved by a couple of things: (1) The trunk of my car was wide open with nobody attending it. A passerby could have easily reached in and grabbed my personal items; (2) It took them roughly 10 minutes to even find my keys; and (3) the same service/salesman who I had been dealing with began to pressure me to replace ALL FOUR tires. I don't mind that he advised me to replace them. The problem was that he was using scare tactics to make a quick buck. No thank-you.
Bough 4 new tires at Niagara Falls store and had them installed. Drove the car and got to Oakville and noticed something was wrong. Pulled off the highway and the front wheel nuts were loose, jacked up car and check all the wheels, contacted the owner and all that he did was say sorry.