I was married in the Apollo room on May 14th 2011.
I apologize for the long wait time in sending this email, however with our honeymoon and family commitments we have been a little less than efficient with our time.
I firstly would like to thank you for everything you did for us. I have never received such excellent customer service as we did in our first meeting with you and every interaction that followed by phone. You have an attention to detail that is quite remarkable, and I know without doubt that had we not had the meeting with you our day would have been absolutely affected, although i'm sure still amazing, the little touches that meant so much to us would not have been in place and I can't thank you enough for that.
I also want to thank you,You went above and beyond to get us what we needed, and when my family altered their plans you went above and beyond again when you didn't need to, it was a real treat enjoying such service,I have told everyone about the inspiring manner in which you run your business, you have a gift.
Mitchell and Tyler (i hope I have spelt their names correctly) were magnificent. They tended to our every need with professionalism and an infectious calmness. We didn't have a single hiccup all night, and I know that is due to their excellent work and the incredible planning of your team. It's difficult to not fill this email with gushing remarks and praise that borders on ridiculous, but we have attended many weddings, and from top to bottom our experience was flawless, we have received nothing but compliments from our guests about the impeccable service, and the one constant remark was that the quality of the food was the best that anyone has had at a wedding to date. One guest is attending culinary school and expressed their shock at the high level of quality, they ate too much on the night so they were a little too lazy to dance however :-). The midnight buffet rivalled any, it was perfect.
I can't say enough good things about our day with The Olympia, I will recommend your organization to everyone and I will do it knowing that there is no better place to host a Wedding, I only wish we had brought more people to experience our day.
You and your team made our day magical.