i had the above floors installed in 2000 and they were perfect and beautiful.
however, one section is deteriorating with the corners of the seams peeling up. a rep came over and was adamant that it was water; i was sceptical as there had been no water in that area unless it leaked through the door. then i noticed that another piece was breaking down but in an area at the other end of the house, with no possibility of water intrusion. paying more attention, i discovered that where the sun comes in is exactly where those peeling sections are
i think that purchasers should be advised to put down a mat or cover up the windows when the sun is spilling over the floored areas
i have contacted company by e mail and there has been no response - will have to persist as i was told these was guaranteed for life