I have bought brakes from these guys and have had good luck. They are so much cheaper than everybody else that I would forgive them for not lasting... That said they seem to last OK.

RUDE customer service. IMPOSSIBLE to get a hold of anyone on the phone. Was told that they didn't care if they lost a customer or not. NEVER will order from this company again. Will NOT recommend to anyone.

A year ago I ordered two front brake calipers for my car. When I went to pick them up, one was ok, the other had seized sliders. I think they ordered another one and all was good.

A week ago I ordered the rear calipers. Unbelievably enough, same thing - one good, one seized. They ordered a replacement and the replacement was also defective - not completely seized, but obviously not properly serviced (inconsistent movement and very difficult to slide).

I can't blame them for the poor refurb work (done by 'Precision' I think), but I can't imagine that I'm so unlucky that I'd get three bad parts out of the last four calipers I ordered from there - i.e. Precision must do a lot of shoddy work to have one person get 3 defuncts, so Prime Choice should really consider another supplier. I no longer trust their refurb parts.

Where PC themselves didn't impress me is that they don't bother to check their parts before selling it to a customer... and if they do, then either they don't know what they're looking for, or they decided not to tell me. I was also surprised to hear them suggest to simply spray a brake lube into the slider tubes as if that would make everything ok... another indication that they don't seem to know what they're talking about.

But should I fault them for that? They sell parts, they're not licensed mechanics. Neither am I, but I didn't think it was exactly advanced knowledge. I also didn't like the feeling of contempt they seemed to have with me for refusing a second part, as if I'm supposed to just 'suck it up' and pay full price for defective work.

Other than this, I will say I've been happy with other new parts and their prices... but I recommend a backup parts place for refurb work.

I have made three seperate orders with Primechoiceautoparts.com and I must say these parts are of a high quality and work great. shipping was also super fast!