I have been going to this salon for over 15 years. The location originally was by a pizzeria and a few hair dressers have come and gone. I always am treated wonderfully and everyone is always very nice and polite. Coffee is served and the hair designers are well versed in the latest in hair styles and colors. I recommend this to new timers.

5 stars given to stylist, Sara. unfortunately she has moved on to per sue a new career. Totally understand her move and wish her all the luck. Service she gave my daughter and myself was faultless and always priced right. Prisms, hope you continue to hire like people who are right for the job. hope you continue to offer specials and have prices that are more in line of what they should be, not the inflated prices of other salons.

Went to the Prism Salon on Douglas for some foils on Saturday and was pleasantly surprised. The price was very good and the stylist(Shelley) was upbeat. They turned out awesome so I'll go back.

I had been to this salon three times previous and was very happy with the services of "Michelle". It was my habit to make future appointments in six week intervals upon each visit. The day before my latest appointment, I phoned to confirm and was told that Michelle had left the salon two weeks prior. Nobody had phoned to advise me of this and, had I not phoned ahead myself, would have made a trip into Langley for nothing. I decided to overlook this and made an appointment the following week with another stylist. This time, I actually made the drive into town only to be informed that my stylist did not come in that day...apparently the manager had told her not to bother as "it was not that busy". I inquired as to whether or not my name was actually noted in the book and was shown that yes, it was! I begrudgingly give this salon "one" star and would definately not recommend it!